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See the Lamont website for current opening hours.  \n• You will receive a text message with collection instructions once your order is ready tobe picked up.  \n• Payment is required at the time your order is placed.  \n• If you wish to collect from our office during January you will need to place a Click and Collect order online. There are no over the counter sales during January -all items must be pre-ordered via Click and Collect. You will receive a text message once it is packed and ready for collection.  \nSchool Collection: Please note that due to COVID-19 the school has decided that there will not be a collection day at school for the 2020/2021 Back to School season. If you wish to collect your order, please place a Click and Collect order for collection from Lamont in Hallam.  \nCOVID-19 Restrictions: Due to COVID-19, the arrangements in the Lamont office may change during the Back to School season to comply with restrictions. Please refer to our website for current operating arrangements before attending our office.  \n\n| ADDITIONAL ORDERING INFORMATION: |\n| --- |\n| PLACING AN ORDER:\u003Cbr>• (NEW) next to an item indicates that the item is a new textbook to the school for the 2021 school year or that the item is a workbook.\u003Cbr>• [All orders are to be placed online. Go to www.lamontbooks.com.au](All orders are to be placed online. Go to www.lamontbooks.com.au), select “Textbooks and Stationery” and choose your school from the list.\u003Cbr>Booklists cannot be handed in to school.\u003Cbr>• If you require assistance to place an order, we have computers set up at our store and staff who can assist you with placing an order. Please note that if you attend our store during January you will not receive any items on the spot-orders will be delivered or available for collection at a later date. Please refer to our website for current opening arrangements. |\n| PAYMENT OPTIONS:\u003Cbr>• Online payment methods: PayPal, credit card (Visa or Mastercard only) or direct deposit (see below for instructions)\u003Cbr>• Direct deposit: You must include your order number as the payment reference. If you do not, we may be unable to match your payment to your order. This may result in substantial delays.\u003Cbr>• We do not accept cheques (except from authorised welfare agencies by prior arrangement) . |\n| DELIVERY INFORMATION:\u003Cbr>• You can place orders for multiple students in one transaction provided the delivery address is the same. This minimises postage charges as only one postage charge will be applied to the entire order.\u003Cbr>• For 2020/21 most orders in metropolitan Melbourne and surrounds will be delivered by Lamont staff. You will receive an email when your order has been packed, and a text message with tracking once your order is on the way. Please include any delivery instructions with your order.\u003Cbr>• Some orders may be sent via Australia Post to your nominated address. If nobody is available to sign for the parcel a card will","cbCaibcs1OpAfoj0","https://ap.wps.com/l/cbCaibcs1OpAfoj0","pdf",450817,"English","# How to Order\n## Delivery / Collection Options\n## Additional Ordering Information\n### Placing an Order\n### Payment Options\n### Delivery Information\n### Product Substitution and Backorders\n### School Collection\n### Refunds\n## Pricing and Missing Items","[{\"question\":\"How can orders for the 2021 VCE Year 11 + 12 booklist be placed?\",\"answer\":\"Orders must be placed online through the ordering portal. Select “Textbooks and Stationery” and choose Peninsula Grammar.\"},{\"question\":\"What are the delivery and collection options for the 2021 booklist?\",\"answer\":\"Free delivery applies to eligible orders placed on or before 14 December 2020. Alternatively, customers can choose Click and Collect from the Lamont office in Hallam during opening hours.\"},{\"question\":\"What COVID-19 related changes should customers expect during Back to School season?\",\"answer\":\"Arrangements in the Lamont office may change during Back to School to comply with restrictions. Customers are advised to check the website for current operating arrangements before attending.\"}]","VCE Year 11 + 12 2021 Booklist - How to Order - Delivery and COVID-19 Information | PDF",1789905964,23]