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The review highlights gaps in the provincial examination program, including practices that may not effectively assess safe driving on Ontario roads, and uneven outcomes such as higher post-licensing collision rates for certain groups. It also examines limited oversight of driving schools and instructors, and finds the oversight of the examination service provider to be inefficient in improving service quality.",{"@graph":69,"@context":123},[70,84,106],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":40,"@type":76,"position":81},"https://docshare.wps.com/document/research-report/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/value-for-money-audit-driver-training-and-examination-december-2023/295700/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/value-for-money-audit-driver-training-and-examination-december-2023/295700.png","ImageObject",300,407,{"name":92,"@type":93},"Fez","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-10-27","2026-09-18",true,{"@type":102,"interactionType":103,"userInteractionCount":105},"InteractionCounter",{"@type":104},"ViewAction",15,{"@type":107,"mainEntity":108},"FAQPage",[109,115,119],{"name":110,"@type":111,"acceptedAnswer":112},"What is the main purpose of the Graduated Licensing System described in the audit summary?","Question",{"text":113,"@type":114},"It requires novice drivers to demonstrate knowledge and skills through vision, written, city road, and highway road tests before receiving a licence, helping protect public safety on Ontario roads.","Answer",{"name":116,"@type":111,"acceptedAnswer":117},"Which driving exam practices raised concerns about whether tests assessed real safe-driving ability?",{"text":118,"@type":114},"The audit found issues such as training students on specific road-test routes and non-compliance with Beginner Driver Education standards, including shortening in-car training hours.",{"name":120,"@type":111,"acceptedAnswer":121},"How did the audit describe oversight problems affecting training schools and the exam service provider?",{"text":122,"@type":114},"It concluded the Ministry provided limited oversight of schools and instructors and that oversight of the service provider was ineffective and inefficient in improving service quality, including non-competitive contract renewal arrangements.","https://schema.org",{"og:url":83,"og:type":125,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":127,"canonical":83},"index,follow",{"doc_id":129,"site_id":62},295700,1789721958,{"code":4,"msg":5,"data":132},{"doc_id":129,"user_id":133,"nickname":92,"user_avatar":134,"doc_module":4,"category_id":39,"category_name":40,"doc_title":65,"doc_description":67,"doc_content":135,"file_id":136,"file_url":137,"file_type":138,"file_size":139,"view_count":105,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":140,"language":141,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":142,"faqs":143,"seo_title":144,"seo_description":67,"update_tm":130,"read_time":145,"preview_page_count":4},2336478940794,"https://ap-avatar.wpscdn.com/davatar_9964176cb1d06d4a9deccf72a44ae3dc","|  |\n| --- |\n|  |\n\n\n|  |  |\n| --- | --- |\n| Value-for-Money Audit:\u003Cbr>Driver Training and Examination |  |\n|  | December 2023 |\n\nOfﬁce of the Auditor General of Ontario  \nMinistry of Transportation  \nDriver Training and Examination  \nSummary  \nEnsuring that novice drivers receive appropriate and effective training and testing before they get a driver’s licence is a crucial step in keeping Ontario’s roads safe. Under the Highway Traffic Act, the Ministry of Transportation (Ministry) is responsible for protecting the public by restricting the privilege of driving to those who demonstrate that they have the necessary knowledge, skills and experience to drive safely.  \nThere were over 11.1 million licensed drivers in Ontario as of December 2022, with 95% of them holding a G-class passenger vehicle licence to drive a car, van or a small truck. To obtain a G-class licence, the Ministry’s Graduated Licensing System requires novice drivers to pass a vision test, a written test, a city road test and a highway road test. There also are two one-year wait periods built into the system: one between the written and city road test and the other between the city and highway road tests.  \nThe Ministry oversees the network of licensed Beginner Driver Education training schools and testing facilities in the province. As of September 2023, there were 844 Ministry-licensed driving schools offering Beginner Driver Education training programs and more than 6,700 licensed driving instructors. Under an agreement with the Ministry, a contractor (Plenary) provides driver examination services through a subcontractor (Serco) at 56 DriveTest Centres and 36 satellite locations across the province.  \nOur audit found that practices in the provincial driver examination program were limiting the Ministry’s ability to assess novice drivers prior to granting them driving privileges. Certain groups of novice drivers, such as those from urban areas who chose to take their road exams in rural or suburban test centres, or less-experienced drivers from other countries, had higher collision rates after licensing than their peers—indicating that the driver examination program may not be effectively testing their ability to drive safely on Ontario’s roads.  \nIn addition, we found that the Ministry provided limited oversight of driving schools and instructors, which meant it may not have been aware of some questionable training or business practices at the schools that could have undermined the integrity of driver examinations. These practices included training students on the specific routes used in road tests, and non-compliance with standards in the delivery of the Ministry’s Beginner Driver Education training program, such as shortening in-car training hours.  \nWe also found that the Ministry’s oversight of the driver examination service provider was ineffective and inefficient in improving the quality of service it provided. Even though certain costs, such as extending operation hours, were the responsibility of the service provider, the Ministry paid for these costs to attempt to improve the services. Nonetheless, in 2023 the Ministry awarded a new contract to the same service provider, through a non-competitive process, to continue providing service for two more years with an optional extension for an additional year.  \n2  \nOur significant observations include:  \nDriver Examinations  \n• Novice drivers from urban areas who took road tests at rural or suburban test centres had collision rates 16% to 27% higher than other novice drivers. For example, between January 2022 and March 2023, novice drivers from Brampton who took their road tests at a DriveTest Centre outside Brampton had a collision rate that was 22% higher than their peers who took their tests in Brampton (3.8% versus 3.1%). Because rural and suburban testing centres often used less challenging road test routes, many novice urban drivers may not have been adequately tested in conditions that mirror their ","cbCais24aePlioM4","https://ap.wps.com/l/cbCais24aePlioM4","pdf",3688821,59,"English","# Summary\n## Driver Examinations\n## Driver Training","[{\"question\":\"What is the main purpose of the Graduated Licensing System described in the audit summary?\",\"answer\":\"It requires novice drivers to demonstrate knowledge and skills through vision, written, city road, and highway road tests before receiving a licence, helping protect public safety on Ontario roads.\"},{\"question\":\"Which driving exam practices raised concerns about whether tests assessed real safe-driving ability?\",\"answer\":\"The audit found issues such as training students on specific road-test routes and non-compliance with Beginner Driver Education standards, including shortening in-car training hours.\"},{\"question\":\"How did the audit describe oversight problems affecting training schools and the exam service provider?\",\"answer\":\"It concluded the Ministry provided limited oversight of schools and instructors and that oversight of the service provider was ineffective and inefficient in improving service quality, including non-competitive contract renewal arrangements.\"}]","Value-for-Money Audit - Driver Training and Examination - December 2023 | PDF",149]