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To get your own copy, please go to: [https://www.nngroup.com/reports/user-experience-careers](https://www.nngroup.com/reports/user-experience-careers)  \nAbout This Free Report  \nAbout This Free Report  \nThis report is a gift for our loyal audience of UX enthusiasts. Thank you for your support over the years. We hope this information will aid your efforts to improve user experiences for everyone.  \nThe research for this report was done in 2019, however, the information presented is not just a snapshot in time. It is a compendium of professional advice based on experience gained over many years.  \nWe regularly publish new research reports that span a variety of web and UX related topics.  \nThese reports include thousands of actionable, illustrated user experience guidelines for creating and improving your web, mobile, and intranet sites. We sell our new reports to fund independent, unbiased usability research; we do not have investors, government funding, or research grants that pay for this work. Visit our reports page at [https://www.nngroup.com/reports](https://www.nngroup.com/reports) to see a complete list of these reports.  \nHOW TO SHARE  \nDo not link directly to the PDF file (the hosted address could change) . Instead, we encourage you to distribute the following link to this report’s page on our website to allow people to decide whether to download it themselves:  \n[https://www.nngroup.com/reports/user-experience-careers](https://www.nngroup.com/reports/user-experience-careers)  \nREPORT AUTHORS  \nMaria Rosala and Rachel Krause  \n© Nielsen Norman [Group | www.nngroup.com](Group | www.nngroup.com)  \n2  \nCopyright Notice  \nCopyright Notice  \nPlease do not post this document to the internet or to publicly available file-sharing services.  \nThis report is free, but it is still copyrighted information that may be updated from time to time, so please don’t distribute this file or host it elsewhere.  \nEven when people post documents with a private URL to share only with a few colleagues or clients, search engines often index the copy anyway. Indexing means that thousands of people will find the secret copy through searches.  \n© Nielsen Norman [Group | www.nngroup.com](Group | www.nngroup.com)  \n3  \nTable of Contents  \nTable of Contents  \nExecutive Summary 7  \nHigh-Level Findings ........................................................7  \nOur Survey Respondents 12  \nLocations ................................................................ 12  \nYears of Experience ....................................................... 13  \nJob Titles and Responsibilities .............................................. 15  \nThe Kinds of Work UX Professionals Do 21  \nIndustries in Which UX Professionals Work ................................... 21  \nWhat UX Professionals Are Working On ...................................... 22  \nActivities Performed by UX Professionals ..................................... 23  \nEducation and Backgrounds 30  \nFormal Education ......................................................... 30  \nMost Useful Areas of Study................................................. 39  \nChanging Careers 41  \nThere Are Many Accidents into UX........................................... 41  \nEven Unrelated Fields of Work Provide Relevant Skills ............................................................ 42  \nChanging Careers Can Be Hard, but It’s Worthwhile ............................ 43  \nSkills Needed for the Job 45  \nSkills UX Practitioners Have ................................................ 45  \nSkills That UX Practitioners Wish They Had ................................... 50  \nShould Designers Code? ................................................... 50  \nSkills that UX Practitioners Found Useful .................","cbCaicwLzOmQVjm9","https://ap.wps.com/l/cbCaicwLzOmQVjm9","pdf",4561783,"English","# Executive Summary\n## High-Level Findings\n## Our Survey Respondents\n## Locations\n## Years of Experience\n## Job Titles and Responsibilities\n# The Kinds of Work UX Professionals Do\n## Industries in Which UX Professionals Work\n## What UX Professionals Are Working On\n## Activities Performed by UX Professionals\n# Education and Backgrounds\n## Formal Education\n## Most Useful Areas of Study\n# Changing Careers\n## There Are Many Accidents into UX\n## Even Unrelated Fields of Work Provide Relevant Skills\n## Changing Careers Can Be Hard, but It’s Worthwhile\n# Skills Needed for the Job\n## Skills UX Practitioners Have\n## Skills That UX Practitioners Wish They Had\n## Should Designers Code?\n# Mentorship\n## Experiences with Mentorship\n## Where to Find a Mentor\n# How Satisfying Is a Career in UX?\n## Career Satisfaction\n## Pay Satisfaction\n# Hiring UX Professionals\n## What Hiring Managers Look for in UX Candidates\n## UX Portfolios\n# Advice for New UX Practitioners\n## Keep Learning and Stay Curious\n## Respect Others\n## Be in Charge of Your Own Career\n## Find Your Place\n## Be Confident\n# About This Report\n## Methodology\n## About the Authors","[{\"question\":\"What does the report say UX careers look like today?\",\"answer\":\"It synthesizes survey findings and professional guidance describing the kinds of work UX professionals do, including industries, current projects, and typical activities.\"},{\"question\":\"What skills and education are highlighted for UX roles?\",\"answer\":\"The report outlines skills UX practitioners have, skills they wish they had, guidance about whether designers should code, and the most useful areas of study based on the survey results.\"},{\"question\":\"How do mentorship and career satisfaction influence a UX career?\",\"answer\":\"It discusses experiences with mentorship, where to find a mentor, potential benefits and harms, and how factors such as career satisfaction and pay satisfaction shape overall fulfillment.\"}]","User Experience Careers - 2nd Edition - What a Career in UX Looks Like Today | PDF",227]