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It explains qualifications indicated and not indicated for England, and describes programme structures and required unit combinations. The publication also presents the unit descriptor framework, web resource referencing guidance, and a comprehensive list of hospitality units covering industry, customer experience, operations, food and beverage, front office, events, marketing, nutrition, and research projects.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":20,"@type":76,"position":81},"https://docshare.wps.com/document/exam/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/unit-descriptors-for-the-pearson-btec-higher-nationals-in-hospitality-management-issue-1/623438/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/unit-descriptors-for-the-pearson-btec-higher-nationals-in-hospitality-management-issue-1/623438.png","ImageObject",300,407,{"name":92,"@type":93},"Elsa","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-11-03","2026-10-20",true,{"@type":102,"interactionType":103,"userInteractionCount":34},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"What qualifications are covered by the unit descriptors?","Question",{"text":112,"@type":113},"The document is for Pearson BTEC Level 4 Higher National Certificate and Pearson BTEC Level 5 Higher National Diploma in Hospitality Management.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"What does “qualifications indicated ‘for England’” mean?",{"text":117,"@type":113},"It refers to qualifications aligned to specific occupational standards and current occupation criteria, including quality marking as Higher Technical Qualifications (HTQs).",{"name":119,"@type":110,"acceptedAnswer":120},"What is included in programme structures?",{"text":121,"@type":113},"Programme structures define the required unit combinations for each qualification, including core/mandatory units and optional unit selections from the unit bank.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},623438,1792524846,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":19,"category_name":20,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":34,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":139,"language":140,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":141,"faqs":142,"seo_title":143,"seo_description":67,"update_tm":144,"read_time":145,"preview_page_count":4},137455077381,"https://ap-avatar.wpscdn.com/davatar_994ba38a5ba835b3df7d355c54d3ed8d","Unit Descriptors for the Pearson BTEC Higher Nationals in Hospitality Management  \nIssue 1  \nFor use with:  \nPearson BTEC Higher National Certificate and Diploma in Hospitality Management  \nAbout Pearson  \nWe are the world’s leading learning company operating in countries all around the world. We provide content, assessment and digital services to learners, educational institutions, employers, governments and other partners globally. We are committed to helping equip learners with the skills they need to enhance their employability prospects and to succeed in the changing world of work. We believe that wherever learning flourishes so do people.  \nReferences to third party materials made in this document are made in good faith. Pearson does not endorse, approve or accept responsibility for the content of materials, which maybe subject to change, or any opinions expressed therein. (Materials may include textbooks, journals, magazines and other publications and websites.)  \nAll information in this document is correct at time of publication.  \nAll the material in this publication is copyright © Pearson Education Limited 2025  \nContents  \n1.0 Introduction 1  \n1.1 Qualifications indicated‘for England’ 1  \n1.2 Qualifications not indicated‘for England’ 1  \n2.0 Programme structures 2  \n2.1 Pearson BTEC Level 4 Higher National Certificate in Hospitality Management 3  \n2.2 Pearson BTEC Level 5 Higher National Diploma in Hospitality Management 4  \n2.3 Pearson BTEC Level 5 Higher National Diploma in Hospitality Management  \n(Culinary Arts Management) 7  \n3.0 The unit descriptor 10  \n3.1 Web resources − referencing 11  \n4.0 Unit descriptors 12  \nUnit 1: The Contemporary Hospitality Industry 13  \nUnit 2: Managing the Customer Experience 21  \nUnit 3: Sustainable Hospitality Practice 31  \nUnit 4: The Hospitality Business Toolkit 41  \nUnit 5: Leadership and Management for Hospitality (Pearson-set) 50  \nUnit 6: Managing Food and Beverage Operations 58  \nUnit 7: Managing Accommodation Services 67  \nUnit 8: Managing Conference and Events 76  \nUnit 9: Managing Food Production 86  \nUnit 10: International Gastronomy 95  \nUnit 11: Managing Front Office Operations 104  \nUnit 12: Creative Patisserie and Artisan Bakery 112  \nUnit 13: Work Experience 120  \nUnit 14: Accounting Principles 127  \nUnit 15: Marketing Processes and Planning 136  \nUnit 16: Entrepreneurial Ventures 145  \nUnit 17: Professional Identity and Practice 152  \nUnit 18: Research Project (Pearson-set) 160  \nUnit 19: Hospitality Interpersonal Skills 167  \nUnit 20: Hospitality Consumer Behaviour and Insight 176  \nUnit 21: Hospitality Procurement and Supply Chain Management 184  \nUnit 22: Menu Development, Planning and Design 192  \nUnit 23: Creative Kitchen Management 201  \nUnit 24: Food Innovation 211  \nUnit 25: Barista to Bar Management 219  \nUnit 26: Food Service Management 227  \nUnit 27: Revenue Management 236  \nUnit 28: Front Office Operations Management 243  \nUnit 29: Managing and Planning an Event 251  \nUnit 30: Global Events 260  \nUnit 31: Digital Marketing 269  \nUnit 32: Integrated Marketing Communications 276  \nUnit 33: Diet and Nutrition 283  \nUnit 34: Facilities Management 291  \nUnit 35: Tourist Resort Management 300  \nUnit 36: Business Strategy 309  \nUnit 37: Organisational Behaviour Management 317  \nUnit 38: Strategic Human Resource Management 327  \nUnit 39: Launching a New Venture 335  \nUnit 40: Managing and Running a Small Business 342  \n1.0 Introduction  \nThe unit descriptors included in this document are for use with the following qualifications:  \n● Pearson BTEC Level 4 Higher National Certificate in Hospitality Management:  \n610/4610/3  \n● Pearson BTEC Level 5 Higher National Diploma in Hospitality Management:  \n610/4611/5  \n1.1 Qualifications indicated ‘for England’  \nQualifications that are indicated as f‘or England’are designed to align to the requirements of specific occupational standards that meet Institute for Apprenticeships and Technical Education (IfATE) current ","cbCaioltUifEBf2e","https://ap.wps.com/l/cbCaioltUifEBf2e","pdf",1527532,353,"English","# 1.0 Introduction\n## 1.1 Qualifications indicated ‘for England’\n## 1.2 Qualifications not indicated ‘for England’\n# 2.0 Programme structures\n## 2.1 Pearson BTEC Level 4 Higher National Certificate in Hospitality Management\n## 2.2 Pearson BTEC Level 5 Higher National Diploma in Hospitality Management\n## 2.3 Pearson BTEC Level 5 Higher National Diploma in Hospitality Management (Culinary Arts Management)\n# 3.0 The unit descriptor\n## 3.1 Web resources − referencing\n# 4.0 Unit descriptors","[{\"question\":\"What qualifications are covered by the unit descriptors?\",\"answer\":\"The document is for Pearson BTEC Level 4 Higher National Certificate and Pearson BTEC Level 5 Higher National Diploma in Hospitality Management.\"},{\"question\":\"What does “qualifications indicated ‘for England’” mean?\",\"answer\":\"It refers to qualifications aligned to specific occupational standards and current occupation criteria, including quality marking as Higher Technical Qualifications (HTQs).\"},{\"question\":\"What is included in programme structures?\",\"answer\":\"Programme structures define the required unit combinations for each qualification, including core/mandatory units and optional unit selections from the unit bank.\"}]","Unit Descriptors for the Pearson BTEC Higher Nationals in Hospitality Management - Issue 1 | PDF",1792468420,890]