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foundations’ | • Explain and compare types of businesses including sole traders, partnerships, private limited companies, public listed companies, social enterprises and government business enterprises.\u003Cbr>• Explain business objectives including to make a profit, to increase market share, to fulfil a market and/or social need and to meet shareholder expectations.\u003Cbr>• Identify and explain characteristics of stakeholders including their interests, potential conflicts between stakeholders and corporate social responsibility considerations. |\n| 2 | AOS 1 | • Describe the areas of management responsibility including operations, finance, human resources, sales and marketing, and technology support, and how each area contributes to the achievement of business objectives.\u003Cbr>• Evaluate management styles including autocratic, persuasive, consultative, participative and laissez-faire.\u003Cbr>• Explain the appropriateness of management styles in relation to the nature of task, time, experience of employee and manager preference. |\n| 3 | AOS 1 | • Explain management skills including communicating, delegating, planning, leading, decision-making and interpersonal.\u003Cbr>• Describe the relationship between management styles and skills.\u003Cbr>• Describe corporate culture both official and real, and strategies for its development. |\n| 4 | AOS 2: ‘Managing employees’ | • Revision of “Business Foundations”\u003Cbr>• Assessment task.\u003Cbr>• Describe the relationship between managing employees and business objectives. |\n| 5 | AOS 2 | • Explain and compare the key principles of the following theories of motivation: Hierarchy of Needs, Goal Setting Theory and the Four Drive Theory.\u003Cbr>• Describe motivation strategies including performancerelated pay, career advancement, investment in training, support and sanction.\u003Cbr>• Advantages and disadvantages of motivation strategies and their effect on short-and long-term employee motivation. |\n| 6 | AOS 2 | • Evaluate training options including on-the-job and off-thejob training. |\n\n\n|  |  | • | Propose performance management strategies to achieve both business and employee objectives, including management by objectives, appraisals, self-evaluation and employee observation. |\n| --- | --- | --- | --- |\n| 7 | AOS 2 | •\u003Cbr>• | Examine termination management including retirement, redundancy, resignation and dismissal, entitlementand transition issues. |\n| 8 | AOS 2 | • | Describe the roles of participants in the workplace including human resource managers, employees, employer associations, unions, and the Fair Work Commission. |\n| 9 | AOS 2 | • | Explain awards and agreements as methods of determining wages and conditions of work. |\n| 10 | AOS 2 | •\u003Cbr>•\u003Cbr>• | Outline the dispute resolution process including grievance procedures, mediation and arbitration.\u003Cbr>Revision for SAC 2.\u003Cbr>Assessment task. |\n| 11 | AOS 3:‘Operations\u003Cbr>management’ | •\u003Cbr>•\u003Cbr>• | Describe the relationship between operations\u003Cbr>management and business objectives.\u003Cbr>Explain key elements of an operations system: inputs, processes and outputs.\u003Cbr>Describe the characteristics of operations management with both manufacturing and service businesses. |\n| 12 | AOS 3 | • | Propose and describe strategies to improve the efficiency and effectiveness of operations related to technological developments, including the use of automated production lines, computer-aided design, computer-aided manufacturing techniques and website development. |\n| 13 | AOS 3 | • | Describe and propose strategies to improve the efficiency and effectiveness of operations related to materials, including forecasting, master production schedule, materials requirement planning and Just in Time. |\n| 14 | AOS 3 | •\u003Cbr>• | Describe and propose strategies to improve the efficiency and effectiveness of operations related to quality, including quality co","cbCaihcCZAQqbqnK","https://ap.wps.com/l/cbCaihcCZAQqbqnK","pdf",140182,"English","# Unit 3: Business Management\n## Business foundations (Weeks 1-3)\n## Managing employees (Weeks 4-10)\n## Operations management (Weeks 11-17)","[{\"question\":\"What topics are covered in Unit 3 Business Foundations?\",\"answer\":\"The unit covers types of businesses, business objectives, and stakeholders, including potential conflicts and corporate social responsibility considerations.\"},{\"question\":\"Which management styles and skills are included in Unit 3?\",\"answer\":\"It evaluates autocratic, persuasive, consultative, participative and laissez-faire styles, and links them to skills such as communicating, delegating, planning, leading, decision-making and interpersonal ability.\"},{\"question\":\"How does the unit approach operations management?\",\"answer\":\"It explains operations systems (inputs, processes, outputs), compares manufacturing and service operations, and proposes strategies for efficiency and effectiveness across technology, materials, quality, waste minimisation, CSR, and global supply chains.\"}]","Unit 3 - Business Management Overview - Weeks 1-17 | PDF",1789905749]