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. . . . . . . . . . . . . . . . 9  \nWhy am I creating this? ..................... 10  \nAre there more guides? ...................... 11  \nUI/UX 12  \nUser Interface (UI) . . . . . . . . . . . . . . . . . . . . . . . . 13  \nUser Interface (UI) ‐ benefits . . . . . . . . . . . . . . . . . . . 14  \nUser Experience (UX) ...................... 15  \nUser Experience (UX)‐ benefits ................. 16  \nCustomer Experience (CX) .................... 17  \nCustomer Experience (CX) ‐ benefits ............... 18  \nDeveloper Experience (DX) .................... 19  \nDeveloper Experience (DX)‐ benefits .............. 20  \nUser‐centered design (UCD) 21  \nUsability ............................. 22  \nAccessibility ........................... 23  \nInformation architecture (IA) . . . . . . . . . . . . . . . . . . 24  \nDesign thinking 25  \nFocus group . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  \nPersonas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27  \nJourneys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  \nVoice of the Customer (VoC) . . . . . . . . . . . . . . . . . . . 29  \nSubject Matter Expert (SME) ................... 30  \nDesign charrette ......................... 31  \nMind map ............................ 32  \nDecision tree . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  \nGamification . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  \nDesign management 35  \nDesign system .......................... 36  \nStyle guide ............................ 37  \nPattern library .......................... 38  \nUK Government Design Principles ................ 39  \nApple Human Interface Guidelines (HIG) ............ 40  \nGoogle Material Design ...................... 41  \nTask analysis 42  \nCognitive Task Analysis (CTA) .................. 43  \nHierarchical Task Analysis (HTA) ................ 44  \nWorkflow Analysis ........................ 45  \nCritical Incident Technique (CIT) ................. 46  \nDiary study ............................ 47  \nAnticipatory design ....................... 48  \nIdeation 49  \nCreative thinking techniques ................... 50  \nBrainstorming .......................... 51  \nActive listening .......................... 52  \nThinking Hats .......................... 53  \nSCAMPER . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54  \nFuturespective .......................... 55  \nStoryboard ............................ 56  \nStoryboard steps ......................... 57  \nMental model . . . . . . . . . . . . . . . . . . . . . . . . . . 58  \nDendrogram ........................... 59  \nThe map is not the territory ................... 60  \nVision board . . . . . . . . . . . . . . . . . . . . . . . . . . . 61  \nOblique Strategies . . . . . . . . . . . . . . . . . . . . . . . . 62  \nAbramović Method . . . . . . . . . . . . . . . . . . . . . . . . 63  \nProduct design 64  \nDesign canvas .......................... 65  \nMockups ............................. 66  \nWireframes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67  \nUse cases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68  \nUser stories . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69  \nUse cases and user stories . . . . . . . . . . . . . . . . . . . . 70  \nMoSCoW method . . . . . . . . . . . . . . . . . . . . . . . . . 71  \nLow‐fidelity prototype ...................... 72  \nHigh‐fidelity prototype ...................... 73  \nWYSIWYG . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74  \nKaizen (continuous improvement) ................ 75  \nCognitive load .......................... 76  \nCognitive load ‐ recommendations ................ 77  \nUsability friction ......................... 78  \nUsability friction ‐ recommendations .............. 79  \nJakob’s Ten Usability Heuristics ................. 80  \nModeling ","cbCailoPCZVTfDda","https://ap.wps.com/l/cbCailoPCZVTfDda","pdf",400409,193,"English","# UI/UX\n## User Interface (UI)\n## User Experience (UX)\n## Customer Experience (CX)\n## Developer Experience (DX)\n## User-centered design (UCD)\n## Usability\n## Accessibility\n## Information architecture (IA)\n# Design thinking and research methods\n## Focus group\n## Personas\n## Journeys\n## Voice of the Customer (VoC)\n## Subject Matter Expert (SME)\n## Design charrette\n## Mind map\n## Decision tree\n## Ideation\n# Prototyping and product design\n## Product design\n## Design canvas\n## Mockups\n## Wireframes\n## Use cases and user stories\n## Low-fidelity prototype\n## High-fidelity prototype\n## Pattern library\n# Interface patterns and usability\n## Accordion UI\n## Drawer UI\n## Ribbon UI\n## Tree UI\n## Wizard UI\n## Progress indicator\n## ARIA attributes\n## Dark pattern","[{\"question\":\"What does the guide mean by UI, UX, CX, and DX?\",\"answer\":\"UI focuses on the user interface, 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