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Describes prohibited provider discrimination practices and clarifies differences between in-network and out-of-network care costs. 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UnitedHealthcare does not guarantee that each provider is still accepting new members.  \nFor more information, please contact Customer Service at:  \n[myPreferredCare.com](myPreferredCare.com)  \nToll-free 1-866-480-1086 , TTY 711 8 a.m.-8 p.m.: 7 Days Oct-Mar; M-F Apr-Sept  \nY0066_240618_0257149_C This directory is current as of January 10, 2025.  \nThis page is intentionally left blank.  \nIntroduction  \nYour Plan  \nProvider Directory  \nThis directory provides a list of your plan’s network providers.  \nThis directory is for the and service area listed on the cover. It is not a complete list of network providers available to you. You can search for a network provider and print a directory online. The online directory is updated daily and available 24 hours a day, 7 days a week.  \n\n| \u003Cbr>For the most up-to-date information about the plan’s network providers that serve your area: |\n| --- |\n| Visit [myPreferredCare.com](myPreferredCare.com) or call Customer Service toll-free at 1-866-480-1086 , TTY 711 , 8 a.m.-8 p.m.: 7 Days Oct-Mar; M-F Apr-Sept. |\n\nThis information is available for free in other languages. Please call our Customer Service number located on the cover.  \nEsta información esta disponible sin costo en otros idiomas. Llame a nuestro número de Servicio al Cliente que se encuentra en la portada.  \nWe have free interpreter services to answer any questions you may have about our health or drug plan. To get an interpreter, call our Customer Service number located on the cover. Someone who speaks a language other than English can help you. This is a free service.  \nContamos con servicios gratuitos de interpretación para responder cualquier pregunta que pudieratener sobre nuestro plan de salud o de medicamentos. Para obtener un intérprete, llame a nuestro número de Servicio al Cliente que se encuentra en la portada. Una persona que habla un idioma que no sea español puede ayudarle. Este servicio es gratuito.  \nProviders are prohibited from discriminating against any member, with regard to quality of service or accessibility of services, on the basis of race, ethnicity, national origin, religion, sex, age, mental or physical disability or medical condition, sexual orientation, claims experience, medical history, evidence of insurability, disability, genetic information, or source of payment.  \nThe company does not discriminate on the basis of race, color, national origin, sex, age, or disability in health programs and activities. The company provides free services to help you communicate with us such as letters in other languages, braille, large print, audio, or you can ask for an interpreter. Please contact our Customer Service number at 1-866-480-1086 , for additional information.  \nThe provider network may change at any time. You will receive notice when necessary. Y0066_240618_0257149_C  \nIntroduction  \nIntroduction  \nThis directory provides a list of the plan’s network providers. Depending on your plan, you may receive certain covered services from out-of-network providers that accept the plan. You do not need a referral to see in or out-of-network providers for covered services. To get detailed information about your health care coverage, please see your Evidence of Coverage.  \nWhat is a primary care provider?  \nA primary care provider (PCP) is the health care professional who provides most of your care. The term PCP will be used throughout this directory.  \nYour PCP can help you:  \n• Make smart lifestyle choices to help improve and maintain your health  \n• Get preventive care and health screenings  \n• Better understand your medical conditions  \n• Coordinate any specialist care to help avoid duplicate and expensive tests  \n• Manage your prescriptions and identify possible harmful interactions  \nSelect a prima","cbCaifUDlavszge7","https://ap.wps.com/l/cbCaifUDlavszge7","pdf",3062759,634,"English","# Introduction\n## Your Plan\n## Provider Directory\n## What is a primary care provider?\n## Select a primary care provider\n## The difference between in-network and out-of-network providers\n## If I need emergency or urgent care","[{\"question\":\"Is this directory a complete list of network providers?\",\"answer\":\"No. The directory provides a list of network providers but is not a complete list for the service area. An online directory is updated daily and available 24/7.\"},{\"question\":\"How can I contact UnitedHealthcare for the most up-to-date provider information?\",\"answer\":\"Visit myPreferredCare.com or call Customer Service toll-free at 1-866-480-1086 (TTY 711). Hours listed are 8 a.m.-8 p.m., 7 days Oct-Mar and M-F Apr-Sept.\"},{\"question\":\"What should I do in a medical emergency?\",\"answer\":\"Call 911 or go to the nearest emergency room or hospital. Emergency care can be obtained in or out of the service area from the nearest available provider.\"}]","UHC Preferred Dual Complete FL-Y3 (HMO-POS D-SNP) - Provider Directory - Updated January 10, 2025 | PDF",1790763286,1598]