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Explains how Call Detail Records are generated by the PBX and how to access and filter call reports in the web GUI by date range and criteria such as call type, status, and trunk names. Provides the basis for API configuration and describes CDR and REC API URL formats and parameters, along with example queries and supported output formats (XML, JSON, and CSV).",{"@graph":69,"@context":121},[70,84,104],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":30,"@type":76,"position":81},"https://docshare.wps.com/document/technology/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/ucm6xxx-series-cdr-and-recapi-guide-call-report-and-api-access/344697/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":98,"encodingFormat":97,"isAccessibleForFree":99,"interactionStatistic":100},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/ucm6xxx-series-cdr-and-recapi-guide-call-report-and-api-access/344697.png","ImageObject",300,407,{"name":92,"@type":93},"Rizky","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-09-22",true,{"@type":101,"interactionType":102,"userInteractionCount":4},"InteractionCounter",{"@type":103},"ViewAction",{"@type":105,"mainEntity":106},"FAQPage",[107,113,117],{"name":108,"@type":109,"acceptedAnswer":110},"What is a CDR on the UCM6xxx Series PBX?","Question",{"text":111,"@type":112},"A CDR (Call Detail Record) is a data record generated by the PBX for a single handled phone call, containing call attributes such as caller/receiver numbers, start time, and call duration.","Answer",{"name":114,"@type":109,"acceptedAnswer":115},"How do users filter the CDR call report in the web GUI?",{"text":116,"@type":112},"Users access CDR under the web GUI path “CDR → CDR”, then filter by specifying a date range and criteria. 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options.","https://schema.org",{"og:url":83,"og:type":123,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":125,"canonical":83},"index,follow",{"doc_id":127,"site_id":62},344697,1790054962,{"code":4,"msg":5,"data":130},{"doc_id":127,"user_id":131,"nickname":92,"user_avatar":132,"doc_module":4,"category_id":29,"category_name":30,"doc_title":65,"doc_description":67,"doc_content":133,"file_id":134,"file_url":135,"file_type":136,"file_size":137,"view_count":4,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":138,"language":139,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":140,"faqs":141,"seo_title":142,"seo_description":67,"update_tm":128,"read_time":143},962085564807,"https://ap-avatar.wpscdn.com/davatar_6f874abed73319feea01a86fa6f0fab8","Grandstream Networks, Inc.  \nUCM6xxx Series  \nCDR and RECAPI Guide  \nTable of Contents  \nCDR REPORT ................................................................................................................ 4  \nCDR Filter ................................................................................................................................................ 4  \nCDR Report Data Fields .......................................................................................................................... 7  \nCDR Report Operations ........................................................................................................................... 9  \nCDR CSV FILE ............................................................................................................. 11  \nAPI CONFIGURATION ................................................................................................. 13  \nAPI Configuration ................................................................................................................................... 13  \nCDR API – ACCESS CALL DETAIL RECORDS .......................................................... 15  \nCDR API URL Format ............................................................................................................................ 15  \nCDR API URL Parameters ..................................................................................................................... 15  \nExample Queries ................................................................................................................................... 16  \nOutput .................................................................................................................................................... 18  \nFields .............................................................................................................................................. 18  \nXML Output .................................................................................................................................... 19  \nJSON Output .................................................................................................................................. 22  \nCSV Output .................................................................................................................................... 25  \nREC API – ACCESS CALL RECORDING FILES......................................................... 26  \nREC API URL Format ............................................................................................................................ 26  \nREC API URL Parameters ..................................................................................................................... 26  \nTable of Figures  \nFigure 1: CDR Filter ...................................................................................................................................... 4  \nFigure 2: Call Report ..................................................................................................................................... 7  \nFigure 3: Automatic Download Settings ...................................................................................................... 10  \nFigure 4: Downloaded CDR File Sample .................................................................................................... 11  \nFigure 5: Downloaded CDR File Sample-Source Channel and Dest Channel 1 ...................................... 11  \nFigure 6: Downloaded CDR File Sample-Source Channel and Dest Channel 2 ...................................... 12  \nTable of Tables  \nTable 1: CDR Filter Criteria ........................................................................................................................... 4  \nTable 2: API Configuration Parameters ....................................................................................................... 13  \nTable 3: CDR API URL Parameters .","cbCaieLAekKUsIcB","https://ap.wps.com/l/cbCaieLAekKUsIcB","pdf",662149,27,"English","# CDR REPORT\n## CDR Filter\n## CDR Report Data Fields\n## CDR Report Operations\n## CDR CSV FILE\n# API CONFIGURATION\n## CDR API – Access Call Detail Records\n## CDR API URL Format\n## CDR API URL Parameters\n## Example Queries\n## Output\n## XML Output\n## JSON Output\n## CSV Output\n# REC API – Access Call Recording Files\n## REC API URL Format\n## REC API URL Parameters","[{\"question\":\"What is a CDR on the UCM6xxx Series PBX?\",\"answer\":\"A CDR (Call Detail Record) is a data record generated by the PBX for a single handled phone call, containing call attributes such as caller/receiver numbers, start time, and call duration.\"},{\"question\":\"How do users filter the CDR call report in the web GUI?\",\"answer\":\"Users access CDR under the web GUI path “CDR → CDR”, then filter by specifying a date range and criteria. Clicking “Display Filter” shows the filter criteria, and a second click starts the search.\"},{\"question\":\"Which CDR call attributes can be filtered?\",\"answer\":\"Filtering includes call type (inbound, outbound, internal, external), call status (Answered, No Answer, Busy, Failed), and trunk-related options such as source trunk name and destination trunk name, plus action type options.\"}]","UCM6xxx Series - CDR and RECAPI Guide - Call Report and API Access | PDF",68]