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It explains TTC’s quality commitment, customer-focused and process-driven approach, and supplier network reach across more than 125 countries. 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Today, the company is a leading worldwide provider of innovative solutions for the outdoor environment including turf and landscape maintenance, snow and ice management, underground utility construction, rental and specialty construction, and irrigation and outdoor lighting solutions.  \nThrough a strong network of professional distributors, dealers, rental stores, and retailers in more than 125 countries, we proudly offer a wide range of products across a family of global brands to help golf courses, professional contractors, underground construction professionals, groundskeepers, agricultural growers, rental companies, government and educational institutions, and homeowners – in addition to many leading sports venues and historic sites around the world.  \nIntroduction  \nThe Toro Company (TTC) is a customer-focused and process driven company. This Supplier Manual is intended to provide requirements and expectations to any supplier providing products and services to TTC.  \nTable of Contents  \n1 SCOPE ............................................................................................................................................................................ 1  \n1.1 Reference Documents .............................................................................................................................................. 1  \n2 AGREEMENTS............................................................................................................................................................. 1  \n2.1 Supplier Terms of Commerce (STOC) ................................................................................................................... 1  \n2.2 Supplier Trade and Security Questionnaire (C-TPAT) ........................................................................................ 1  \n2.3 Purchasing Documentation ...................................................................................................................................... 1  \n3 BUSINESS PROCESSES .......................................................................................................................................... 2  \n3.1 Preferred Supplier List .............................................................................................................................................. 2  \n3.2 Supplier Productivity Expectations.......................................................................................................................... 2  \n3.3 Lean Manufacturing................................................................................................................................................... 2  \n3.4 Cost Transparency .................................................................................................................................................... 2  \n4 REQUESTS FOR QUOTATIONS ............................................................................................................................. 2  \n4.1 RFQ Request for Quote............................................................................................................................................ 2  \n4.2 Supplier Design Suggestions................................................................................................................................... 2  \n4.3 Supplier Questions .................................................................................................................................................... 2  \n5 DELIVERY REQUIREMENTS ...............................................................................................................","cbCaiorBoITKUYuv","https://ap.wps.com/l/cbCaiorBoITKUYuv","pdf",427631,"English","# SCOPE\n## Reference Documents\n# AGREEMENTS\n## Supplier Terms of Commerce (STOC)\n## Supplier Trade and Security Questionnaire (C-TPAT)\n## Purchasing Documentation\n# BUSINESS PROCESSES\n## Preferred Supplier List\n## Supplier Productivity Expectations\n## Lean Manufacturing\n## Cost Transparency\n# REQUESTS FOR QUOTATIONS\n## RFQ Request for Quote\n## Supplier Design Suggestions\n## Supplier Questions\n# DELIVERY REQUIREMENTS\n## Advanced Shipping Notice (ASN)\n## Notification of changes in delivery dates or quantities\n## Responsibility for late or early shipments\n# TRANSPORTATION\n## Material Weight/Class Information\n## Routing Map/Matrix\n## U.S. Customs\n## Free Trade Agreements\n## Country of Origin Manufacturer’s Affidavit\n# PACKAGING AND LABELING REQUIREMENTS\n# INVOICING AND PAYMENTS\n## Supplier Payments","[{\"question\":\"What is the purpose of the TTC Supplier Manual?\",\"answer\":\"It provides requirements and expectations for any supplier providing products and services to The Toro Company (TTC). It sets out standards across agreements, processes, and operational requirements.\"},{\"question\":\"How does TTC describe its quality and business approach?\",\"answer\":\"TTC states a commitment to providing safe, quality products and services that meet applicable requirements and exceed customer expectations. It also describes itself as customer-focused and process driven.\"},{\"question\":\"Which topics are covered in the manual beyond supplier agreements?\",\"answer\":\"The manual covers business processes (including preferred supplier expectations and lean manufacturing), requests for quotations, delivery requirements, transportation rules, packaging and labeling, and invoicing and payments.\"}]","TTC Supplier Manual - Quality Commitment | PDF",1792716237,25]