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The guide explains compatibility requirements (Google Chrome and Firefox), the importance of applying correct class/subject/course/term filters, and verifying student testing statuses and user roles. It also clarifies why events may not appear (same-day completion timing, screening tests, failed growth criteria, or incomplete testing) and directs users to the Achievement Status and Growth report for growth data.",{"@graph":69,"@context":126},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":20,"@type":76,"position":81},"https://docshare.wps.com/document/exam/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/troubleshoot-the-class-profile-report-troubleshooting-tips/499836/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/troubleshoot-the-class-profile-report-troubleshooting-tips/499836.png","ImageObject",300,407,{"name":92,"@type":93},"Aurelia","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-11-03","2026-10-03",true,{"@type":102,"interactionType":103,"userInteractionCount":34},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118,122],{"name":109,"@type":110,"acceptedAnswer":111},"Why am I not seeing any data in the Class Profile report?","Question",{"text":112,"@type":113},"Make sure you are using the correct browser (Google Chrome or Firefox), double-check class-level filters (class, subject, course, and term), confirm students are marked as done testing in the Test Details tab, and verify you have the right user roles to view the expected data.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"All my students completed the test—why are some scores missing?",{"text":117,"@type":113},"Scores may not populate until the following day if the test was completed the same day. Screening tests are not shown, and results may not display if the test did not meet growth criteria or if the student did not complete the full test.",{"name":119,"@type":110,"acceptedAnswer":120},"How can I export or view my data correctly?",{"text":121,"@type":113},"If printing, confirm the printer is connected and properly set up. If viewing in a CSV file, expand all columns and ensure you are using the correct tab before exporting or reviewing.",{"name":123,"@type":110,"acceptedAnswer":124},"Where can I find my class’s growth over time?",{"text":125,"@type":113},"The Class Profile report does not include growth data. Use the Achievement Status and Growth report for class growth, and check individual Student Profile reports for growth data for specific students.","https://schema.org",{"og:url":83,"og:type":128,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":130,"canonical":83},"index,follow",{"doc_id":132,"site_id":62},499836,1792240540,{"code":4,"msg":5,"data":135},{"doc_id":132,"user_id":136,"nickname":92,"user_avatar":137,"doc_module":4,"category_id":19,"category_name":20,"doc_title":65,"doc_description":67,"doc_content":138,"file_id":139,"file_url":140,"file_type":141,"file_size":142,"view_count":34,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":14,"language":143,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":144,"faqs":145,"seo_title":146,"seo_description":67,"update_tm":147,"read_time":24,"preview_page_count":4},1099514068365,"https://ap-avatar.wpscdn.com/avatar/10000253d8d9f28188e?x-image-process=image/resize,m_fixed,w_180,h_180&k=1794309523707217728","TROUBLESHOOT THE CLASS PROFILE REPORT  \nClass Profile Report Troubleshooting Tips  \nPotential concerns  \nl I don't see any data in the Class Profile report  \nl All my students completed the test. Why are some scores missing?  \nl  I can't export my data  \nl  I can't see my class's growth over time  \nl  I would like more help, please!  \nI don't see any data in the Class Profile report  \nl Confirm you are using the correct browser. The Class Profile report is only compatible with Google Chrome and Firefox.  \nl Double-check your filters, including the class-level filters. Make sure you have selected a class, subject, course, and term that reflect an ongoing or past test administration window.  \nl Use the Test Details tab to confirm that you have students who are done testing. (You can learn more about the testing statuses for students in the Class Profile guide.) Note that students will be listed on the report even if they haven't tested, as they are part of the selected class.  \nl Confirm you have the correct user roles to see the Class Profile report data that you expect.  \n©2024 NWEA  \nNWEA and MAP are registered trademarks, and MAP Growth and MAP Reading Fluency are trademarks, of NWEA in the United States and other countries. The names of other companies and their products mentioned are the trademarks of their respective owners.  \nAll my students completed the test. Why are some scores  \nmissing?  \nReasons why a test event may not show up on the Class Profile report:  \nl The student completed the test that same day—data will not populate in any reports until the following day.  \nl The test was a screening test. The Class Profile report does not display data for screening tests.  \nl The test did not meet growth criteria.  \nl The student did not actually complete the full test.  \nI can't export my data  \nl If you're trying to print your data, confirm that your printer is connected and set up on your computer.  \nl If you're trying to view your data in a CSV file, confirm that all the columns have been expanded and that you are in the correct tab.  \nI can't see my class's growth over time  \nThe Class Profile report does not include growth data (yet!) . To access growth data for your class, use the Achievement Status and Growth report. You can also find growth data for  \nindividual students in their Student Profile reports.  \nI would like more help, please!  \nFirst, start by reaching out to your support staff at your school; if you're still stuck, we'd love to help! Contact us here.  \n2 OF 2 | TROUBLESHOOT THE CLASS PROFILE REPORT AUGUST 2024 © NWEA","cbCaim3AH6ICtL3p","https://ap.wps.com/l/cbCaim3AH6ICtL3p","pdf",86128,"English","# Potential concerns\n## I don't see any data in the Class Profile report\n## All my students completed the test. Why are some scores missing?\n## I can't export my data\n## I can't see my class's growth over time\n## I would like more help, please!","[{\"question\":\"Why am I not seeing any data in the Class Profile report?\",\"answer\":\"Make sure you are using the correct browser (Google Chrome or Firefox), double-check class-level filters (class, subject, course, and term), confirm students are marked as done testing in the Test Details tab, and verify you have the right user roles to view the expected data.\"},{\"question\":\"All my students completed the test—why are some scores missing?\",\"answer\":\"Scores may not populate until the following day if the test was completed the same day. Screening tests are not shown, and results may not display if the test did not meet growth criteria or if the student did not complete the full test.\"},{\"question\":\"How can I export or view my data correctly?\",\"answer\":\"If printing, confirm the printer is connected and properly set up. If viewing in a CSV file, expand all columns and ensure you are using the correct tab before exporting or reviewing.\"},{\"question\":\"Where can I find my class’s growth over time?\",\"answer\":\"The Class Profile report does not include growth data. Use the Achievement Status and Growth report for class growth, and check individual Student Profile reports for growth data for specific students.\"}]","Troubleshoot the Class Profile Report - Troubleshooting Tips | PDF",1791005955]