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It explains how Certification Central displays enrolled exams, available purchases, and exam attempt history, and how partners can manage exam seats directly, including seat statuses of Available and Registered. It also details participant requirements (WatchGuard user profile and exam token ID) and step-by-step activation and exam-taking workflow, plus certificate printing and weekly hard-copy delivery procedures. 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The first phase of this multi-phased project rolled out March 1, 2004 and includes an array of user experience improvements as well as enhancements to our database infrastructure. This upgrade affects our Training Partners in two ways: how you purchase and distribute exam seats, and how your customers take exams and view their exam status. Below, we describe the new infrastructure and attempt to anticipate your questions regarding the new tools.  \nCERTIFICATION CENTRAL  \nCertification Central is a Web site available to every customer and partner with a WatchGuard user profile at [http://www.watchguard.com/training/certcentral.asp](http://www.watchguard.com/training/certcentral.asp. This)[. This](http://www.watchguard.com/training/certcentral.asp. This) page displays enrolled exams, exams available for purchase, and a history of exam attempts. From this location, you can launch an exam attempt or print a copy of certificates you have earned.  \nMANAGE SEATS  \nTraining partners purchasing exam sessions can now manage their seats directly. The process allows you to:  \n􀂄 Purchase seats individually or by 10-pack by sending an email to your Inside Sales rep with a purchase order or credit card number. Sales will process your purchase and add the exam sessions to the partner account.  \n􀂄 Designated seat managers that will now see a link from Certification Central to Manage Seats. When you open this page, a list of purchased exam sessions appears. Each seat can have a status of:  \nà Available The seat can be distributed to a participant  \nà Registered The seat has been activated by a participant  \nTAKING AN EXAM  \nTo take an exam, a participant must have the following:  \n􀂄 WatchGuard User Profile  \nThe WatchGuard user profile enables us to correctly identify the participant for the purpose of certification, future contact, and distribution of certificates. This can be created at the time you distribute the exam session. Many customers and partners, however, already have WatchGuard profiles associated with their organization or registered product. As training partners, you should encourage participants to use their existing identification rather than create a new profile. This is particularly important for training partners who are qualifying as resellers for the WatchGuard Secure Partner program.  \n􀂄 Exam Token ID  \nThe exam token ID represents two attempts for a particular exam.  \nEXAM MANAGEMENT  \nTo take an exam, participants should complete the following instructions:  \n1. Browse to Certification Central at [http://www.watchguard.com/training/certcentral.asp](http://www.watchguard.com/training/certcentral.asp)  \n[2](2). Log in using your WatchGuard user profile and password.  \n3. Paste your exam token into the Activate Seat field. Click Activate.  \nThe exam now appears in your list of Exams Available to Take Now.  \n4. To the right of the appropriate exam, click Take Exam.  \nYou are alerted that if you continue, your efforts will be considered an attempt.  \n5. Click Start.  \nCERTIFICATES  \nParticipants now have the opportunity to print their own certificates when they successfully complete an exam. These appear as PDF links on the Certification Central site. However, for training partners, we will continue to send hard copies of the certificates on a weekly basis. You do not need to notify us that an exam seat has been distributed or activated. Our system automatically associates the exams with the correct profile and individual. Every week we will generate a report of passed exams and mail the certificates to your designated training contact.  \nQUESTIONS  \nIn this section, we attempt to anticipate questions you might have about this new system. However, if your question is not answered, please contact us as soon as possible. We will respond immediately and directly to you and then compile all","cbCaicVDgfJhDmom","https://ap.wps.com/l/cbCaicVDgfJhDmom","pdf",75315,"English","# Exam Management\n## Certification Central\n## Manage Seats\n## Taking an Exam\n## Certificates\n## Questions","[{\"question\":\"How does Certification Central help training partners and customers?\",\"answer\":\"It shows enrolled exams, exams available for purchase, and the history of exam attempts. From there, users can launch an exam attempt or print certificates they earned.\"},{\"question\":\"What do participants need to take an exam?\",\"answer\":\"Participants must have a WatchGuard user profile and an exam token ID. The profile ensures correct identification for certification and certificate distribution.\"},{\"question\":\"What should partners know about existing seats purchased before March 1, 2004?\",\"answer\":\"As of March 1, 2004, WatchGuard issued a complete replacement for unassigned seat inventory. Partners were encouraged to contact participants with an exam token ID and activation instructions; additional tokens could be added for a limited transition period.\"}]","Training Partner Tools - Exam Management - Certification Central | PDF",1790400376]