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The chapter explains how caregiver actions, communication, and mediation influence clinical results and why written policies must be accessible to all staff. It also connects patient safety priorities to medical error patterns and to accreditation and regulatory requirements from major ambulatory surgery accreditors, including guidance on surgical site marking.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":35,"@type":76,"position":81},"https://docshare.wps.com/document/healthcare/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/the-top-25-policies-and-procedures-for-outpatient-surgery-chapter-one-patient-care/662055/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/the-top-25-policies-and-procedures-for-outpatient-surgery-chapter-one-patient-care/662055.png","ImageObject",300,407,{"name":92,"@type":93},"sagouaw","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-10-29","2026-10-28",true,{"@type":102,"interactionType":103,"userInteractionCount":8},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"What is the overall goal of Chapter One: Patient Care?","Question",{"text":112,"@type":113},"The goal is to perform an assessment and develop a plan of care that improves patient outcomes through caregiver observations, teaching, actions, and mediation.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"Why do written policies matter for safe outpatient care?",{"text":117,"@type":113},"Medical error statistics link many problems to poor communication, and written policies function as communication that must be understood and accessible to all staff.",{"name":119,"@type":110,"acceptedAnswer":120},"Which areas does this chapter address for safe patient care?",{"text":121,"@type":113},"It covers policies for pain management, sedation, and education, supporting individualized patient-specific care and reflecting current practice.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},662055,1793198175,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":34,"category_name":35,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":8,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":139,"language":140,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":141,"faqs":142,"seo_title":143,"seo_description":67,"update_tm":129,"read_time":144},3985747862151,"https://ap-avatar.wpscdn.com/davatar_a8503ba1806abce46bf441b54a3ca4cd","The Top  \n25  \nPolicies and Procedures  \nfor Outpatient Surgery  \nLaura Harrington, RN, BS, MHA, CPHQ  \nContents  \nAbout the Author  ............................................................... v  \nSpecial Acknowledgements  ................................................... vii  \nIntroduction  .................................................................. ix  \nChapter One: Patient Care  ..................................................... 1  \n1. Pain Management Policy and Procedure ............................................. 3  \n2. Patient Assessment Policy and Procedure ........................................... 7  \n3. Moderate Sedation Policy and Procedure ........................................... 11  \nSedation Audit Tool............................................................ 21  \n4. Patient and Family Education Policy ............................................... 23  \nAttachment A: Patient/Family Teaching Report ..................................... 27  \nChapter Two: Patient Rights  .................................................. 29  \n5. Advance Directive Policy ......................................................... 31  \nAdvance Directive Form ........................................................ 34  \n6. Informed Consent Policy ......................................................... 35  \n7. Abuse/Neglect Policy ............................................................ 39  \n8. Patient Confidentiality Policy ..................................................... 47  \n9. Patient Rights and Responsibilities Policy .......................................... 51  \nChapter Three: Human Resources  ............................................. 55  \n10. Assessment of Competency Policy................................................ 57  \na. Orientation to the Center ..................................................... 59  \nb. Business Office Staff Orientation .............................................. 65  \nc. Nursing Orientation .......................................................... 67  \nMaster Competency List ........................................................ 68  \nThe Top 25 Policies and Procedures for Outpatient Surgery 􀀱  \nChapter Four: Patient Safety  .................................................. 69  \n11. Correct Patient, Procedure, and Site Verification Policy .............................. 71  \nPatient, Procedure, and Site Verification Checklist .................................. 73  \n12. Medication Management Policy .................................................. 75  \n13. Sentinel Event Management Policy ............................................... 81  \nAttachment A: Minimum Scope of Root-Cause Analysis for Specific Types of Sentinel Events.............................................. 86  \nChapter Five: Medical Staff  ................................................... 87  \n14. Confidential Credentialing Information Policy ...................................... 89  \nAttachment A: Credentialing Committee Confidentiality Agreement for Committee Members ........................................................ 92  \nAttachment B: Peer Review and Credentialing Confidentiality Agreement............... 93  \n15. Incapacitated Surgeon Policy .................................................... 95  \nChapter Six: Health Information Management  ................................... 97  \n16. Medical Record Documentation Policy ............................................ 99  \nMedical Record Documentation Audit Tool ....................................... 101  \nChapter Seven: Performance Improvement  ..................................... 103  \n17. Waived Laboratory Testing Policy ............................................... 105  \n18. Infection Control Policy ........................................................ 107  \n19. Performance Improvement Plan ................................................. 109  \n20. Risk Management Policy .................................................","cbCaic4dQkGZ6iRC","https://ap.wps.com/l/cbCaic4dQkGZ6iRC","pdf",3317415,29,"English","# Chapter One: Patient Care\n## 1. Pain Management Policy and Procedure\n## 2. Patient Assessment Policy and Procedure\n## 3. Moderate Sedation Policy and Procedure\n## 4. Patient and Family Education Policy\n## Attachment A: Patient/Family Teaching Report","[{\"question\":\"What is the overall goal of Chapter One: Patient Care?\",\"answer\":\"The goal is to perform an assessment and develop a plan of care that improves patient outcomes through caregiver observations, teaching, actions, and mediation.\"},{\"question\":\"Why do written policies matter for safe outpatient care?\",\"answer\":\"Medical error statistics link many problems to poor communication, and written policies function as communication that must be understood and accessible to all staff.\"},{\"question\":\"Which areas does this chapter address for safe patient care?\",\"answer\":\"It covers policies for pain management, sedation, and education, supporting individualized patient-specific care and reflecting current practice.\"}]","The Top 25 Policies and Procedures for Outpatient Surgery - Chapter One - Patient Care | PDF",73]