[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-detail-113391-en":3,"doc-seo-113391-105":29,"detail-sidebar-cat-0-en-105":91},{"code":4,"msg":5,"data":6},0,"success",{"doc_id":7,"user_id":8,"nickname":9,"user_avatar":10,"doc_module":4,"category_id":11,"category_name":12,"doc_title":13,"doc_description":14,"doc_content":15,"file_id":16,"file_url":17,"file_type":18,"file_size":19,"view_count":20,"is_deleted":4,"is_public":20,"is_downloadable":20,"audit_status":20,"page_count":21,"language":22,"language_code":23,"site_id":24,"html_lang":23,"table_of_contents":25,"faqs":26,"seo_title":13,"seo_description":14,"update_tm":27,"read_time":28},113391,1099514067415,"Rowan","https://ap-avatar.wpscdn.com/avatar/100002539d78ffe74a7?x-image-process=image/resize,m_fixed,w_180,h_180&k=1779092875211072502",8,"Research & Report","The Quality of Health and Education Systems Across Africa - Evidence from a Decade of Service Delivery Indicators Surveys","A decade of Service Delivery Indicators surveys informs an evidence-based assessment of how health and education systems across Africa perform in delivering services to citizens. The work examines the role of systems in human capital formation and evaluates whether service delivery meets expectations for schools and health clinics. It synthesizes findings into a structured executive summary, highlighting persistent shortfalls across the region and the implications for improving responsiveness and effectiveness.","Pub lic Disclosure Authorized Pub lic Disclosure Authorized Pub lic Disclosure Authorized Pub lic Disclosure Authorized  \nThe Quality of Health and Education Systems Across Africa  \nEvidence from a Decade of Service Delivery Indicators Surveys  \nRoberta Gatti Kathryn Andrews Ciro Avitabile  \nRuben Conner Jigyasa Sharma Andres Yi Chang  \nThe Quality of Health and Education Systems Across Africa  \nThe Quality of Health and Education Systems Across Africa  \nEvidence from a Decade of Service Delivery Indicators Surveys  \nRoberta Gatti, Kathryn Andrews,  \nCiro Avitabile, Ruben Conner, Jigyasa Sharma, and Andres Yi Chang  \n© 2021 The World Bank Group  \n1818 H Street NW, Washington, DC 20433  \nTelephone: 202-473-1000; [Internet: www.worldbank.org](Internet: www.worldbank.org)[ ](Internet: www.worldbank.org)Some rights reserved  \n1 2 3 4 24 23 22 21  \nThis work is a product of the staff of The World Bank Group with external contributions. The World Bank Group refers to the member institutions of the World Bank Group: The World Bank (International Bank for Reconstruction and Development); International Finance Corporation (IFC); and Multilateral Investment Guarantee Agency (MIGA), which are separate and distinct legal entities each organized under its respective Articles of Agreement.  \nThe findings, interpretations, and conclusions expressed in this work do not necessarily reflect the views of the Diretors or Executive Directors ofthe respective institutions of The World Bank Group or the governments they represent. The World Bank Group does not guarantee the accuracy of the data included in this work. The boundaries, colors, denominations, and other information shown on any map in this work do not imply any judgment on the part of The World Bank Group concerning the legal status of any territory or the endorsement or acceptance of such boundaries.  \nThe contents ofthis work are intended for general informational purposes only and are not intended to constitute legal, securities, or investment advice, an opinion regarding the appropriateness of any investment, or a solicitation of any type. World Bank Group institutions or their affiliates may have an investment in, provide other advice or services to, or otherwise have a financial interest in, certain of the companies and parties (including those named herein).  \nNothing herein shall constitute or be considered to be a limitation upon or waiver of the privileges and immunities of The World Bank Group, all of which are specifically reserved.  \nRights and Permissions  \nThis work is available under the Creative Commons Attribution 3.0 IGO license (CC BY 3.0 IGO) [http://creativecommons.org/licenses/by/3.0/igo. Under](http://creativecommons.org/licenses/by/3.0/igo. Under) the Creative Commons Attribution license, you are free to copy, distribute, transmit, and adapt this work, including for commercial purposes, under the following conditions:  \nAttribution—Please cite the work as follows: Gatti, Roberta, Kathryn Andrews, Ciro Avitabile, Ruben Conner, Jigyasa Sharma, and Andres Yi Chang. 2021. The Quality of Health and Education Systems Across Africa: Evidence from a Decade of Service Delivery Indicators Surveys. Washington, DC: World Bank. doi: 10.1596/978-1-4648-1675-8. License: Creative Commons Attribution CC BY 3.0 IGO  \nTranslations—If you create a translation of this work, please add the following disclaimer along with the attribution: This translation was not created by The World Bank Group and should not be considered an official World Bank Group translation. The World Bank Group shall not be liable for any content or error in this translation.  \nAdaptations—If you create an adaptation of this work, please add the following disclaimer along with the attribution: This is an adaptation of an original work by The World Bank Group. Views and opinions expressed in the adaptation are the sole responsibility of the author or authors of the adaptation and are not endorsed by The World Ban","cbCaijKYH2ftKfUK","https://ap.wps.com/l/cbCaijKYH2ftKfUK","pdf",8042818,1,169,"English","en",105,"# Executive Summary\n## Health and education systems play a key role in human capital formation\n## Are systems delivering for citizens?\n## A decade of data show that schools and health clinics are still falling short across Africa","[{\"question\":\"What is the main focus of the report?\",\"answer\":\"The report evaluates the quality and service delivery performance of health and education systems across Africa, using evidence from Service Delivery Indicators surveys.\"},{\"question\":\"How is the report’s evidence collected?\",\"answer\":\"Evidence is drawn from a decade of Service Delivery Indicators surveys, covering schools and health clinics across countries in Africa.\"},{\"question\":\"What key conclusion does the executive summary emphasize?\",\"answer\":\"Schools and health clinics continue to fall short in delivering adequate services, indicating ongoing system performance gaps.\"}]",1784503935,426,{"code":4,"msg":30,"data":31},"ok",{"site_id":24,"language":23,"slug":32,"title":13,"keywords":33,"description":14,"schema_data":34,"social_meta":86,"head_meta":88,"extra_data":90,"updated_unix":27},"the-quality-of-health-and-education-systems-across-africa-evidence-from-a-decade-of-service-delivery-indicators-surveys","",{"@graph":35,"@context":85},[36,53,68],{"@type":37,"itemListElement":38},"BreadcrumbList",[39,43,47,50],{"item":40,"name":41,"@type":42,"position":20},"https://docshare.wps.com","Home","ListItem",{"item":44,"name":45,"@type":42,"position":46},"https://docshare.wps.com/document/","Document",2,{"item":48,"name":12,"@type":42,"position":49},"https://docshare.wps.com/document/research-report/",3,{"item":51,"name":13,"@type":42,"position":52},"https://docshare.wps.com/document/the-quality-of-health-and-education-systems-across-africa-evidence-from-a-decade-of-service-delivery-indicators-surveys/113391/",4,{"url":51,"name":13,"@type":54,"author":55,"headline":13,"publisher":57,"fileFormat":60,"inLanguage":23,"description":14,"dateModified":61,"datePublished":62,"encodingFormat":60,"isAccessibleForFree":63,"interactionStatistic":64},"DigitalDocument",{"name":9,"@type":56},"Person",{"url":40,"name":58,"@type":59},"DocShare","Organization","application/pdf","2026-07-20","2026-07-19",true,{"@type":65,"interactionType":66,"userInteractionCount":20},"InteractionCounter",{"@type":67},"ViewAction",{"@type":69,"mainEntity":70},"FAQPage",[71,77,81],{"name":72,"@type":73,"acceptedAnswer":74},"What is the main focus of the report?","Question",{"text":75,"@type":76},"The report evaluates the quality and service delivery performance of health and education systems across Africa, using evidence from Service Delivery Indicators surveys.","Answer",{"name":78,"@type":73,"acceptedAnswer":79},"How is the report’s evidence collected?",{"text":80,"@type":76},"Evidence is drawn from a decade of Service Delivery Indicators surveys, covering schools and health clinics across countries in Africa.",{"name":82,"@type":73,"acceptedAnswer":83},"What key conclusion does the executive summary emphasize?",{"text":84,"@type":76},"Schools and health clinics continue to fall short in delivering adequate services, indicating ongoing system performance gaps.","https://schema.org",{"og:url":51,"og:type":87,"og:title":13,"og:site_name":58,"og:description":14},"article",{"robots":89,"canonical":51},"index,follow",{"doc_id":7,"site_id":24},{"code":4,"msg":5,"data":92},[93,97,101,105,110,115,120,123,128,131,135],{"id":20,"doc_module":4,"doc_module_name":45,"category_name":94,"show_sort_weight":95,"slug":96},"Story & Novel",90,"story-novel",{"id":46,"doc_module":4,"doc_module_name":45,"category_name":98,"show_sort_weight":99,"slug":100},"Literature",80,"literature",{"id":52,"doc_module":4,"doc_module_name":45,"category_name":102,"show_sort_weight":103,"slug":104},"Exam",70,"exam",{"id":106,"doc_module":4,"doc_module_name":45,"category_name":107,"show_sort_weight":108,"slug":109},5,"Comic",60,"comic",{"id":111,"doc_module":4,"doc_module_name":45,"category_name":112,"show_sort_weight":113,"slug":114},6,"Technology",50,"technology",{"id":116,"doc_module":4,"doc_module_name":45,"category_name":117,"show_sort_weight":118,"slug":119},7,"Healthcare",40,"healthcare",{"id":11,"doc_module":4,"doc_module_name":45,"category_name":12,"show_sort_weight":121,"slug":122},30,"research-report",{"id":124,"doc_module":4,"doc_module_name":45,"category_name":125,"show_sort_weight":126,"slug":127},9,"Religion & Spirituality",20,"religion-spirituality",{"id":126,"doc_module":4,"doc_module_name":45,"category_name":129,"show_sort_weight":126,"slug":130},"World Cup","world-cup",{"id":132,"doc_module":4,"doc_module_name":45,"category_name":133,"show_sort_weight":132,"slug":134},10,"Lifestyle","lifestyle",{"id":136,"doc_module":4,"doc_module_name":45,"category_name":137,"show_sort_weight":106,"slug":138},19,"General","general"]