[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-detail-114888-en":3,"doc-seo-114888-105":31,"detail-sidebar-cat-0-en-105":92},{"code":4,"msg":5,"data":6},0,"success",{"doc_id":7,"user_id":8,"nickname":9,"user_avatar":10,"doc_module":4,"category_id":11,"category_name":12,"doc_title":13,"doc_description":14,"doc_content":15,"file_id":16,"file_url":17,"file_type":18,"file_size":19,"view_count":20,"is_deleted":4,"is_public":21,"is_downloadable":21,"audit_status":21,"page_count":22,"language":23,"language_code":24,"site_id":25,"html_lang":24,"table_of_contents":26,"faqs":27,"seo_title":28,"seo_description":14,"update_tm":29,"read_time":30},114888,13056703020460,"Valentina","https://ap-avatar.wpscdn.com/avatar/be000253dac470eee5d?_k=1778207105932848923",8,"Research & Report","The Professional Recruiter’s Handbook - Delivering Excellence in Recruitment Practice","A recruitment practice handbook by Jane Newell Brown and Ann Swain, focusing on delivering excellence across the recruitment industry and the day-to-day work of recruiters. It explains the recruitment industry’s development and value, then details the recruitment cycle, candidate management, client acquisition, business strategy, and KPI development. Practical guidance covers interviews, candidate qualification and branding, offer and deal closing, rejection management, and client strategy, attraction, and long-term relationship building.","THE PROFESSIONAL RECRUITER’S HANDBOOK  \nDelivering excellence in recruitment practice  \nJANE NEWELL BROWN & ANN SWAIN  \nTHE PROFESSIONAL RECRUITER’S HANDBOOK  \nDelivering excellence in recruitment practice  \nJANE NEWELL BROWN & ANN SWAIN  \nLondon and Philadelphia  \nPublisher’s note  \nEvery possible effort has been made to ensure that the information contained in this book is accurate at the time of going to press, and the publishers and authors cannot accept responsibility for any errors or omissions, however caused. No responsibility for loss or damage occasioned to any person acting, or refraining from action, as a result of the material in this publication can be accepted by the editor, the publisher or any of the authors.  \nFirst published in Great Britain and the United States in 2009 by Kogan Page Limited  \nApart from any fair dealing for the purposes of research or private study, or criticism or review, as permitted under the Copyright, Designs and Patents Act 1988, this publication may only be reproduced, stored or transmitted, in any form or by any means, with the prior permission in writing of the publishers, or in the case of reprographic reproduction in accordance with the terms and licences issued by the CLA. Enquiries concerning reproduction outside these terms should be sent to the publishers at the undermentioned addresses:  \n120 Pentonville Road London N1 9JN United Kingdom  \n525 South 4th Street, \\#241 Philadelphia PA 19147 USA  \n[www.koganpage.com](www.koganpage.com)  \n© Jane Newell Brown and Ann Swain, 2009  \nThe right of Ann Swain and Jane Newell Brown to be identified as the author of this work has been asserted by them in accordance with the Copyright, Designs and Patents Act 1988.  \nISBN 978 0 7494 5396 1  \n\n| British Library Cataloguing-in-Publication Data\u003Cbr>A CIP record for this book is available from the British Library. |\n| --- |\n| Library of Congress Cataloging-in-Publication Data\u003Cbr>Brown, Jane Newell.\u003Cbr>The professional recruiter’s handbook / Jane Newell Brown and Ann Swain.\u003Cbr>[p. cm](p. cm).\u003Cbr>Includes bibliographical references and index.\u003Cbr>ISBN 978-0-7494-5396-1\u003Cbr>1. Employees--Recruiting. 2. Employment agencies. 3. Business consultants. I. Swain, Ann, 1960-II. Title.\u003Cbr>HF5549 .5.R44B698 2009\u003Cbr>658.3 􀀂 111--dc22\u003Cbr>2008043883 |\n\nTypeset by Saxon Graphics Ltd, Derby  \nPrinted and bound in India by Replika Press Pvt Ltd  \nContents  \nAcknowledgements v  \nAcronyms vi  \nIntroduction 1  \nPart 1 The recruitment industry 5  \n1 The development of the recruitment industry 7  \nThe value of the recruitment industry 8; A career in recruitment 9;  \nThe worldwide recruitment industry 10; The European recruitment  \nmarket 14; The UK recruitment industry 14; Industry suppliers 17;  \nIndustry governance 21  \nPart 2 The successful recruiter 31  \n2 The recruitment cycle 36  \nCandidate management 38; Client acquisition 41; Client strategy 43; Candidate attraction 44; Where to start in the recruitment cycle 46  \n3 Working to your strengths 47  \nArtistic and scientific recruiters 48; Motivation and values 53  \n4 Developing a business strategy 56  \nBusiness planning process objectives 57; Tactical options 75  \n5 Developing key performance indicators 80  \nActivity levels 80; Managing your time 87; Working nearest the placement 89; Working the recruitment cycle 89; Running a search 90  \nPart 3 How to deliver excellence in recruitment practice 93  \n6 Candidate management 95  \nThe components of the recruiter’s brand 96; The key to  \ncandidate management 99; The first contact 102; Evaluating  \nthe candidate 102; Qualifying the candidate 104; Categorizing your  \ncandidate 105; Interviewing your candidate 108; Preparing for and  \nconducting an interview 109; Placement strategies 117; Marketing  \nSPEQ candidates 119; Interview arrangements 120; After the  \ninterview 122; Managing a rejection 124; Managing the offer 125;  \nClosing the deal 128; Managing the resignation 129; Managing  \nyour candidate through to start d","cbCailIjTrDtJIVj","https://ap.wps.com/l/cbCailIjTrDtJIVj","pdf",662717,3,1,257,"English","en",105,"# Introduction\n# Part 1 The recruitment industry\n## The development of the recruitment industry\n## The value of the recruitment industry\n## A career in recruitment\n## The worldwide recruitment industry\n## The European recruitment market\n## The UK recruitment industry\n## Industry suppliers\n## Industry governance\n# Part 2 The successful recruiter\n## The recruitment cycle\n## Working to your strengths\n## Developing a business strategy\n## Developing key performance indicators\n# Part 3 How to deliver excellence in recruitment practice\n## Candidate management\n## Client acquisition\n## Client strategy\n## Candidate attraction\n# Afterword\n# Bibliography\n# Index","[{\"question\":\"What does the handbook cover about the recruitment industry?\",\"answer\":\"It outlines how the recruitment industry developed, explains its value, and reviews topics such as industry governance, suppliers, and recruitment markets across regions.\"},{\"question\":\"How does the book describe the recruitment cycle and recruiter responsibilities?\",\"answer\":\"It breaks down the recruitment cycle into candidate management, client acquisition and strategy, candidate attraction, and where to begin within the process.\"},{\"question\":\"What practical skills are emphasized for delivering excellence in recruitment?\",\"answer\":\"The handbook focuses on candidate management (branding, first contact, evaluation, qualifying, interviewing, and handling outcomes), client acquisition and strategy, and candidate attraction methods.\"}]","The Professional Recruiter’s Handbook - Delivering Excellence in Recruitment Practice | PDF",1785407485,648,{"code":4,"msg":32,"data":33},"ok",{"site_id":25,"language":24,"slug":34,"title":13,"keywords":35,"description":14,"schema_data":36,"social_meta":87,"head_meta":89,"extra_data":91,"updated_unix":29},"the-professional-recruiters-handbook-delivering-excellence-in-recruitment-practice","",{"@graph":37,"@context":86},[38,54,69],{"@type":39,"itemListElement":40},"BreadcrumbList",[41,45,49,51],{"item":42,"name":43,"@type":44,"position":21},"https://docshare.wps.com","Home","ListItem",{"item":46,"name":47,"@type":44,"position":48},"https://docshare.wps.com/document/","Document",2,{"item":50,"name":12,"@type":44,"position":20},"https://docshare.wps.com/document/research-report/",{"item":52,"name":13,"@type":44,"position":53},"https://docshare.wps.com/document/the-professional-recruiters-handbook-delivering-excellence-in-recruitment-practice/114888/",4,{"url":52,"name":13,"@type":55,"author":56,"headline":13,"publisher":58,"fileFormat":61,"inLanguage":24,"description":14,"dateModified":62,"datePublished":63,"encodingFormat":61,"isAccessibleForFree":64,"interactionStatistic":65},"DigitalDocument",{"name":9,"@type":57},"Person",{"url":42,"name":59,"@type":60},"DocShare","Organization","application/pdf","2026-08-05","2026-07-30",true,{"@type":66,"interactionType":67,"userInteractionCount":20},"InteractionCounter",{"@type":68},"ViewAction",{"@type":70,"mainEntity":71},"FAQPage",[72,78,82],{"name":73,"@type":74,"acceptedAnswer":75},"What does the handbook cover about the recruitment industry?","Question",{"text":76,"@type":77},"It outlines how the recruitment industry developed, explains its value, and reviews topics such as industry governance, suppliers, and recruitment markets across regions.","Answer",{"name":79,"@type":74,"acceptedAnswer":80},"How does the book describe the recruitment cycle and recruiter responsibilities?",{"text":81,"@type":77},"It breaks down the recruitment cycle into candidate management, client acquisition and strategy, candidate attraction, and where to begin within the process.",{"name":83,"@type":74,"acceptedAnswer":84},"What practical skills are emphasized for delivering excellence in recruitment?",{"text":85,"@type":77},"The handbook focuses on candidate management (branding, first contact, evaluation, qualifying, interviewing, and handling outcomes), client acquisition and strategy, and candidate attraction methods.","https://schema.org",{"og:url":52,"og:type":88,"og:title":13,"og:site_name":59,"og:description":14},"article",{"robots":90,"canonical":52},"index,follow",{"doc_id":7,"site_id":25},{"code":4,"msg":5,"data":93},[94,98,102,106,111,116,121,124,129,132,136],{"id":21,"doc_module":4,"doc_module_name":47,"category_name":95,"show_sort_weight":96,"slug":97},"Story & Novel",90,"story-novel",{"id":48,"doc_module":4,"doc_module_name":47,"category_name":99,"show_sort_weight":100,"slug":101},"Literature",80,"literature",{"id":53,"doc_module":4,"doc_module_name":47,"category_name":103,"show_sort_weight":104,"slug":105},"Exam",70,"exam",{"id":107,"doc_module":4,"doc_module_name":47,"category_name":108,"show_sort_weight":109,"slug":110},5,"Comic",60,"comic",{"id":112,"doc_module":4,"doc_module_name":47,"category_name":113,"show_sort_weight":114,"slug":115},6,"Technology",50,"technology",{"id":117,"doc_module":4,"doc_module_name":47,"category_name":118,"show_sort_weight":119,"slug":120},7,"Healthcare",40,"healthcare",{"id":11,"doc_module":4,"doc_module_name":47,"category_name":12,"show_sort_weight":122,"slug":123},30,"research-report",{"id":125,"doc_module":4,"doc_module_name":47,"category_name":126,"show_sort_weight":127,"slug":128},9,"Religion & Spirituality",20,"religion-spirituality",{"id":127,"doc_module":4,"doc_module_name":47,"category_name":130,"show_sort_weight":127,"slug":131},"World Cup","world-cup",{"id":133,"doc_module":4,"doc_module_name":47,"category_name":134,"show_sort_weight":133,"slug":135},10,"Lifestyle","lifestyle",{"id":137,"doc_module":4,"doc_module_name":47,"category_name":138,"show_sort_weight":107,"slug":139},19,"General","general"]