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Troubleshooting in Organizations: ATransdisciplinary View from HPTD-M  \nLeonardo da Silva Guimares Martins da Costa∗  \nIndependent transdisciplinary theorist and civil servant in the Brazilian Ministry of Finance. [Email:leosgmc@gmail.com](Email:leosgmc@gmail.com)  \n∗ This paper reflects the exclusive opinion of this author, not necessarily the view of any public institution.  \nReceived 23 April, 2023; Revised 19 June, 2023; Accepted 21, 2023  \nAvailable online 21 June, 2023 [at www.atlas-tjes.org](at www.atlas-tjes.org), doi: 10.22545/2023/00228  \nAbstract: This article proposes the idea of mediating manager, as well as the analytical and the synthetic model of quaternary complementarities of the HPTD-M theory (Holopraxis Transdisciplinary Management), published throughout 2022 and 2023 . In the context of the ESG (Environmental, Social, and Governance), the view of transdisciplinarity (TD) in public management and general management is developed, including concepts of governance and governability with the types of leadership. The MBTI system of self-leadership and management within the HPTD-M synthetic model is explained, an innovation presented by HPTD-M for classification in four epistemic ways or quadrants. The mechanistic, systemic, TD, and HPTD-M paradigms are described as instruments for effective troubleshooting. Finally, the HPTD-M model developed  \nfrom Jung’s Analytical Psychology with concrete examples: Shadow levels of the collective unconscious. The results of this text publication may eventually start a new vision of training for managers, having in mind the perspective of ESG, of not only to public managers but also project managers (for planning and strategic planning purposes), besides business managers in state-owned companies, i. e., this article can be applied to public and private organizations. This is the idea of the mediating and TD leader, under the holopraxis dialectical perspective for effective problem-solving. Management problems cannot be solved only with mechanisms because human phenomena are much more complex than mechanical, biological, and ecological issues, even in a systemic vision, hence the TD paradigm as a way of approaching the experienced reality, while considering the mechanistic and systemic paradigms, when applied as a simpler way of solving problems. Finally, the training for the mediating manager seems to be compatible with courses that simulate work groups concretely, especially through the instructor’s behavior, so that conflicts and distinct opinions build solutions through maieutics. This method of eliciting knowledge by a series of questions and answers forms the dialectics of abstract ideas to be shaped in solutions discussed concretely, through a feedback cycle between the concrete and the abstract, starting from the synthetic method, in the scope of the deductive and inductive method, which provoke questions to bring back doubts to the abstract field, until the cycle  \nLeonardo da Silva Guimar˜aes Martins da Costa  \nThe Mediating Manager for Effective Troubleshooting in Organizations: A Transdisciplinary View from  \nHPTD-M 164  \nstresses itself to reach simplified and effective solutions. This formula can work not only for management  \ntraining but also for courses envisaging academics and practitioners of TD interested in understanding transdisciplinary mediation.  \nKeywords: Mediation. Management. Problem-solving. Effectiveness. Transdisciplinarity. HPTD-M.  \n1 Introduction  \nSince the 18th century Enlightenment or Age of Reason, our Modern Age has promoted unequivocal advances in the field of technoscience and quality of life in material terms, but a cycle has been created in which the hypertrophy of logic and analysis makes it difficult to solve concrete questions involving the complexity of human phenomena. A more comprehensive understanding, as per ancient philosophies and traditions, ha","cbCaiupSYKUZaUC0","https://ap.wps.com/l/cbCaiupSYKUZaUC0","pdf",5620826,28,"English","# Abstract\n# Keywords\n# 1 Introduction\n## ESG and complexity in modern management","[{\"question\":\"What is the central idea of the paper?\",\"answer\":\"The paper proposes the mediating manager concept and explains a quaternary complementarities model within HPTD-M for effective troubleshooting in organizations.\"},{\"question\":\"How does the paper connect HPTD-M with ESG?\",\"answer\":\"It develops a transdisciplinary view of ESG in public and general management, linking governance and governability to leadership types and emphasizing psychological levels beyond economic and environmental factors.\"},{\"question\":\"Which paradigms are described as tools for troubleshooting?\",\"answer\":\"The paper describes mechanistic, systemic, TD, and HPTD-M paradigms as instruments to address troubleshooting effectively, arguing that human problems cannot be solved only through mechanisms.\"}]","The Mediating Manager for Effective Troubleshooting in Organizations - A Transdisciplinary View from HPTD-M | PDF",1789664185,71]