[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-detail-113299-en":3,"doc-seo-113299-105":29,"detail-sidebar-cat-0-en-105":91},{"code":4,"msg":5,"data":6},0,"success",{"doc_id":7,"user_id":8,"nickname":9,"user_avatar":10,"doc_module":4,"category_id":11,"category_name":12,"doc_title":13,"doc_description":14,"doc_content":15,"file_id":16,"file_url":17,"file_type":18,"file_size":19,"view_count":20,"is_deleted":4,"is_public":20,"is_downloadable":20,"audit_status":20,"page_count":21,"language":22,"language_code":23,"site_id":24,"html_lang":23,"table_of_contents":25,"faqs":26,"seo_title":13,"seo_description":14,"update_tm":27,"read_time":28},113299,8796095461610,"Oliver","https://ap-avatar.wpscdn.com/davatar_276721f389ce27ea32af1340a28f341c",8,"Research & Report","THE GLOBAL FINDEX DATABASE 2021 - Financial Inclusion, Digital Payments, and Resilience in the Age of COVID-19 - Executive Summary","Financial services such as payments, savings accounts, and credit underpin development by enabling people to store, send, and receive money safely and affordably for daily needs, emergencies, and productive investment. Evidence shows that account access helps households and businesses absorb financial shocks, while digital services like mobile money reduce costs and improve remittances and consumption. Payments directed into accounts, including government support, can raise savings, reduce leakage, and build capability, with notable empowerment effects for women. Data from the 2021 Global Findex survey records broad account-ownership growth during COVID-19.","Pub lic Disclosure Authorized Pub lic Disclosure Authorized  \nTHE GLOBAL FINDEX DATABASE 2021:  \nFinancial Inclusion, Digital Payments, and Resilience in the Age ofCOVID-19  \nExecutive Summary  \nFinancial services such as payments, savings accounts, and credit are a cornerstone of development. Accounts—whether they are with a bank or regulated institution such as a credit union, microfinance institution, or a mobile money service provider—allow their owners to safely and affordably store, send, and receive money for everyday needs, plan for emergencies, and make productive investments for the future, such as in health, education, and businesses. People without an account, by contrast, must manage their money using informal mechanisms, including cash, that may be less safe, less reliable, and more expensive than formal methods.  \nEvidence shows that households and businesses that have access to financial services are better able to withstand financial shocks than those that do not.1 In Chile low-income women who were members of microfinance institutions and received free savings accounts were able to reduce their reliance on debt and improve their ability to make ends meet during an economic emergency.2 Digital financial services such as mobile money let users safely and inexpensively store funds and transfer them quickly and affordably across long distances, which lead to higher remittances and consumption and more investments. In Kenya, for example, mobile money users who experienced an unexpected drop in income were able to receive money from a more geographically disbursed social network of family and friends and so did not have to reduce household spending.3 In Bangladesh, very poor rural households with family members who had migrated to the city received higher remittance payments when they had a mobile money account, and so spent more on food and other items, were able to reduce borrowing, and were less likely to experience extreme poverty.4  \nFor women, accounts can enable financial independence and strengthen economic empowerment. In the Philippines, women who used commitment savings products that encouraged regular deposits into a personal bank account increased their household decision-making power and shifted their spending to household goods relevant to their needs, such as washing machines.5 In India, a government workfare program that reached over 100 million people showed that paying women their benefits directly into their own account (and not into the account of a male household head) increased women’s financial control, influenced gender norms preventing women from working, and incentivized women to find employment, compared with those paid in cash.6 In another study in Kenya, women-headed households spent 15 percent more on nutritious foods after receiving free savings accounts.7  \n1. Moore et al. (2019) .  \n2. Kast and Pomeranz (2022) .  \n3. Jack and Suri (2014) .  \n4. Lee et al. (2021) .  \n5. Ashraf, Karlan, and Yin (2010) .  \n6. Field et al. (2021) .  \n7. Prina (2015) .  \nExecutive Summary 1  \nThe receipt of payments such as wages and government support directly into an account can help achieve development goals. For example, studies have found that workers who received their wages through direct deposit had higher savings than workers who were paid in cash.8 In Bangladesh, factory workers who received their wages directly into an account also learned to use their account without assistance and avoid illicit withdrawal fees.9 Moreover, digitalizing government payments can reduce administrative costs and leakage (payments that do not reach the intended beneficiaries) .10  \nSuch evidence on the benefits of financial inclusion has spurred efforts to expand account ownership and productive usage. Since 2011, the Global Findex survey has documented growth—at times incremental and at times dramatic—in account ownership across more than 140 economies. The Global Findex 2021 survey was conducted during the COVID","cbCaiqJV1RnO2gK2","https://ap.wps.com/l/cbCaiqJV1RnO2gK2","pdf",598425,1,5,"English","en",105,"# Executive Summary\n## Financial services and development\n## Evidence of resilience from account access\n## Women’s economic empowerment\n## Payments into accounts and government support\n## Growth and key 2021 findings","[{\"question\":\"What role do financial accounts play in development?\",\"answer\":\"Accounts enable safe, affordable storage and transfer of money for everyday needs, emergencies, and productive investment, including education and business opportunities.\"},{\"question\":\"How does financial inclusion improve resilience to shocks?\",\"answer\":\"Households and businesses with access to financial services can better withstand shocks; digital tools like mobile money also support faster transfers and broader social network support.\"},{\"question\":\"What key trends does the 2021 Global Findex survey report?\",\"answer\":\"Account ownership reached 76% of adults globally, with significant growth since 2011; digital payment usage increased, and the gender gap narrowed in developing economies.\"}]",1784502366,13,{"code":4,"msg":30,"data":31},"ok",{"site_id":24,"language":23,"slug":32,"title":13,"keywords":33,"description":14,"schema_data":34,"social_meta":86,"head_meta":88,"extra_data":90,"updated_unix":27},"the-global-findex-database-2021-financial-inclusion-digital-payments-and-resilience-in-the-age-of-covid-19-executive-summary","",{"@graph":35,"@context":85},[36,53,68],{"@type":37,"itemListElement":38},"BreadcrumbList",[39,43,47,50],{"item":40,"name":41,"@type":42,"position":20},"https://docshare.wps.com","Home","ListItem",{"item":44,"name":45,"@type":42,"position":46},"https://docshare.wps.com/document/","Document",2,{"item":48,"name":12,"@type":42,"position":49},"https://docshare.wps.com/document/research-report/",3,{"item":51,"name":13,"@type":42,"position":52},"https://docshare.wps.com/document/the-global-findex-database-2021-financial-inclusion-digital-payments-and-resilience-in-the-age-of-covid-19-executive-summary/113299/",4,{"url":51,"name":13,"@type":54,"author":55,"headline":13,"publisher":57,"fileFormat":60,"inLanguage":23,"description":14,"dateModified":61,"datePublished":62,"encodingFormat":60,"isAccessibleForFree":63,"interactionStatistic":64},"DigitalDocument",{"name":9,"@type":56},"Person",{"url":40,"name":58,"@type":59},"DocShare","Organization","application/pdf","2026-07-20","2026-07-19",true,{"@type":65,"interactionType":66,"userInteractionCount":20},"InteractionCounter",{"@type":67},"ViewAction",{"@type":69,"mainEntity":70},"FAQPage",[71,77,81],{"name":72,"@type":73,"acceptedAnswer":74},"What role do financial accounts play in development?","Question",{"text":75,"@type":76},"Accounts enable safe, affordable storage and transfer of money for everyday needs, emergencies, and productive investment, including education and business opportunities.","Answer",{"name":78,"@type":73,"acceptedAnswer":79},"How does financial inclusion improve resilience to shocks?",{"text":80,"@type":76},"Households and businesses with access to financial services can better withstand shocks; digital tools like mobile money also support faster transfers and broader social network support.",{"name":82,"@type":73,"acceptedAnswer":83},"What key trends does the 2021 Global Findex survey report?",{"text":84,"@type":76},"Account ownership reached 76% of adults globally, with significant growth since 2011; digital payment usage increased, and the gender gap narrowed in developing economies.","https://schema.org",{"og:url":51,"og:type":87,"og:title":13,"og:site_name":58,"og:description":14},"article",{"robots":89,"canonical":51},"index,follow",{"doc_id":7,"site_id":24},{"code":4,"msg":5,"data":92},[93,97,101,105,109,114,119,122,127,130,134],{"id":20,"doc_module":4,"doc_module_name":45,"category_name":94,"show_sort_weight":95,"slug":96},"Story & Novel",90,"story-novel",{"id":46,"doc_module":4,"doc_module_name":45,"category_name":98,"show_sort_weight":99,"slug":100},"Literature",80,"literature",{"id":52,"doc_module":4,"doc_module_name":45,"category_name":102,"show_sort_weight":103,"slug":104},"Exam",70,"exam",{"id":21,"doc_module":4,"doc_module_name":45,"category_name":106,"show_sort_weight":107,"slug":108},"Comic",60,"comic",{"id":110,"doc_module":4,"doc_module_name":45,"category_name":111,"show_sort_weight":112,"slug":113},6,"Technology",50,"technology",{"id":115,"doc_module":4,"doc_module_name":45,"category_name":116,"show_sort_weight":117,"slug":118},7,"Healthcare",40,"healthcare",{"id":11,"doc_module":4,"doc_module_name":45,"category_name":12,"show_sort_weight":120,"slug":121},30,"research-report",{"id":123,"doc_module":4,"doc_module_name":45,"category_name":124,"show_sort_weight":125,"slug":126},9,"Religion & Spirituality",20,"religion-spirituality",{"id":125,"doc_module":4,"doc_module_name":45,"category_name":128,"show_sort_weight":125,"slug":129},"World Cup","world-cup",{"id":131,"doc_module":4,"doc_module_name":45,"category_name":132,"show_sort_weight":131,"slug":133},10,"Lifestyle","lifestyle",{"id":135,"doc_module":4,"doc_module_name":45,"category_name":136,"show_sort_weight":21,"slug":137},19,"General","general"]