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In an introductory psychology course, 40 participants used chatbots as study “confidantes” for exam preparation and for an essay grading task. Survey results show most students found chatbots helpful for understanding course materials and improving insight into structuring academic papers, while no clear changes in test anxiety levels were observed.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":40,"@type":76,"position":81},"https://docshare.wps.com/document/research-report/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/the-efficacy-of-genai-tools-in-postsecondary-education-vol-33-article/595264/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/the-efficacy-of-genai-tools-in-postsecondary-education-vol-33-article/595264.png","ImageObject",300,407,{"name":92,"@type":93},"Blitz","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-11-05","2026-10-15",true,{"@type":102,"interactionType":103,"userInteractionCount":34},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"What is the main purpose of this research on GenAI tools?","Question",{"text":112,"@type":113},"To assess whether integrating GenAI chatbots in a postsecondary course improves learning outcomes and reduces test anxiety.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"How were the chatbots used by students in the study?",{"text":117,"@type":113},"Students used chatbots for exam preparation as study “confidantes” and participated in an essay grading task to evaluate AI-generated essay structure and content.",{"name":119,"@type":110,"acceptedAnswer":120},"What did the study find about learning outcomes and test anxiety?",{"text":121,"@type":113},"Most students reported improved comprehension of course materials and better understanding of academic paper structuring, but the study observed no discernible changes in test anxiety levels.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},595264,1792165273,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":39,"category_name":40,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":34,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":139,"language":140,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":141,"faqs":142,"seo_title":143,"seo_description":67,"update_tm":144,"read_time":145,"preview_page_count":4},24464137899374,"https://us-avatar.wpscdn.com/davatar_3d24733baf745e90a7e4bdd5f77d97b2","The Efficacy of GenAI Tools in Postsecondary Education  \nA journal of educational research and practice 2024 Vol. 33 (3) 57−74  \n[https://journals.library.brocku.ca/brocked](https://journals.library.brocku.ca/brocked)  \nLeah Chambers* , William J. Owen** University of Northern British Columbia  \nAbstract  \nIn postsecondary education institutions, where innovative technologies continually reshape research and pedagogical approaches, the integration of generative artificial intelligence (GenAI) tools presents promising avenues for enhancing student learning experiences. This study assesses the efficacy of integrating GenAI tools, specifically chatbots, to ameliorate learning outcomes and mitigate test anxiety among postsecondary students. Within the context of an introductory psychology course, 40 participants engaged with chatbots as supplementary“study confidantes” for exam preparation and as facilitators for an essay grading task. The results from surveys administered to the participants indicated that most students found the chatbots helpful in aiding comprehension of course materials. Moreover, a substantial proportion of respondents reported an enhanced understanding of how to structure an academic paper because of their essay grading activity. Despite the favourable perception of chatbot assistance with learning course material and fostering insights into structuring scholarly essays, no discernible alterations in the levels of test anxiety among students were observed. Overall, this research underscores the latent potential of chatbots as pedagogical adjuncts, furnishing instructive insights for educators aiming to innovate instructional methodologies and optimize student learning paradigms within the domain of postsecondary education.  \nKeywords: GenAI tools, assessments, learning outcomes  \n* [leah.chambers@unbc.ca](leah.chambers@unbc.ca)  \n** [bill.owen@unbc.ca](bill.owen@unbc.ca)  \nIntroduction  \nAt all educational levels, the demand for students to comprehend, retain, and integrate vast amounts of information often leads to significant test anxiety (Connon et al. , 2016) . Common student behaviours consistent with assignment and test anxiety include procrastination, ineffective study habits, distraction, cramming to complete an assignment or study for a test, and mental “freezing,” to name a few (Trifoni & Shahini, 2011) . Several studies have suggested that test anxiety amongst university students can have deleterious impacts, including poor academic performance, negative self-image, failing courses , and dropout rates (Cassady & Johnson, 2002; Gerwing et al. , 2015; Hembree, 1988; Megivern et al. , 2003) . Nevertheless, in postsecondary education institutions, where innovative technologies continually reshape research and pedagogical approaches, the integration of generative artificial intelligence (GenAI) tools presents avenues for enhancing student learning experiences.  \nThe utilization of artificial intelligence (AI) and GenAI tools like chatbots have emerged as promising avenues to improve learning outcomes related to critical thinking, writing proficiencies, and study skills (Chiu, 2024) . AI is the science of using computers, algorithms, and datasets to achieve human-like problem-solving by analyzing a specific environment and acting toward a defined goal (Sheikh et al. , 2023) . GenAI is a set of technological tools that can produce new and unique outputs, including text, images, computer coding, and videos, to input commands (Chiu, 2024) . Chatbots are a type of GenAI designed to simulate human conversation or writing, with ChatGPT being a common example of such an application. ChatGPT, developed by OpenAI, is based on a Generative Pre-trained Transformer architecture, which uses deep learning techniques to generate human-like text based on the input it receives (OpenAI, 2022) .  \nWhile previous research (e.g. , seminal work by Beck et al. , 1996 ; Woolf, 1991; or a more recent systematic literature revie","cbCaihQUZLEB90o0","https://ap.wps.com/l/cbCaihQUZLEB90o0","pdf",175915,18,"English","# Abstract\n# Introduction\n## Test Anxiety","[{\"question\":\"What is the main purpose of this research on GenAI tools?\",\"answer\":\"To assess whether integrating GenAI chatbots in a postsecondary course improves learning outcomes and reduces test anxiety.\"},{\"question\":\"How were the chatbots used by students in the study?\",\"answer\":\"Students used chatbots for exam preparation as study “confidantes” and participated in an essay grading task to evaluate AI-generated essay structure and content.\"},{\"question\":\"What did the study find about learning outcomes and test anxiety?\",\"answer\":\"Most students reported improved comprehension of course materials and better understanding of academic paper structuring, but the study observed no discernible changes in test anxiety levels.\"}]","The Efficacy of GenAI Tools in Postsecondary Education - Vol. 33 - Article | PDF",1792080739,45]