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The HiSET program was created to provide you with amore affordable, more accessible alternative to other high school equivalency tests. You can earn the credentials you need to continue your education or to succeed in the workplace.  \nMore flexible. The HiSET is available in English or Spanish and in at-home live online proctored or computer-based format in a physical test center. A paper-based option is also available for those needing accommodations. The program offers additional accommodations for test takers with disabilities and health-related needs.  \nMore accessible. You can take the HiSET test at any of your state or jurisdiction’s existing test centers or online in your own home, so you can choose the modality that is most convenient for you. Please refer to your state or jurisdiction’s requirements at URL to determine which options are available to you.  \nMore affordable. The HiSET test costs less than other tests, and you get two retests within a 12-month period of your original subtest purchase date.  \nTable of Contents  \nExaminations by PSI Services LLC 5  \nRegistering for the test 6  \nPayment Policy 9  \nRefund Policy 10  \nRefund rules 10  \nException cases 10  \nTest Scheduling Procedures 11  \nTelephone Registration 15  \nCancel ling a Test Appointment 15  \nMissed Appointment or Late Cancellation 15  \nScheduling a Retake 16  \nScheduling with Accommodations 16  \nTesting Concerns 17  \nTest Site Closing for an Emergency 17  \nIdentification and Security 18  \nRequired Identification 18  \nSupplemental ID documents 18  \nUnacceptable ID document 19  \nDriver’s license renewals 19  \nSecurity Procedures 20  \nCancellation of scores by PSI 21  \nTesting irregularities 22  \nPlagiarism 22  \nInvalid scores 22  \nBreaks 23  \nTest Center Administration 24  \nLive Online Proctoring 26  \nBefore Your Test 26  \nAccessing Your Test 26  \nAuthenticate your identity 27  \nTake your test 27  \nTaking the Test by Computer 29  \nTutorial 29  \nTest Question Screen 29  \nTest Review 29  \nScoring 29  \nTips for Preparing for Your Test 33  \nStudy companion 33  \nPractice tests 33  \nDescription of Tests 34  \nTest Accommodation Instructions 35  \nState and Jurisdiction Information 36  \nExaminations by PSI Services LLC  \nAll questions and requests for information about the HiSET test should be directed to PSI. Each state has its own requirements about who can take the HiSET test. Be sure to check your state's requirements before preparing for or scheduling your test.  \nThis Test Taker Bulletin provides you with information about the HiSET. Contact PSI if you need further assistance, including help signing into your account or resetting your password.  \nTo confirm your identity with PSI customer service representatives you will need to provide your name, address, date of birth and phone number as well as one of the following:  \n• Test Taker ID  \n• email address  \nPSI cannot give personal information to anyone other than the test taker, including relatives or friends. Privacy laws require that requests to update or release information of a PERSONAL nature (such as identification, address, and account history) come directly from the test taker only. If you are NOT the test taker, our representatives must limit their assistance to GENERAL information.  \nPSI  \n3210 E Tropicana Las Vegas, NV 89121  \nToll Free Telephone: 1-855-MyHiSET (1-855-694-4738)  \nM-F: 6:30 am – 5:00 pm CT.  \nSat and Sun: 8:00 am – 4:30 pm CT  \nEmail: [HiSETsupport@psionline.com](HiSETsupport@psionline.com)  \n[http://hiset.org](http://hiset.org)  \nRegistering for the test  \nBefore you schedule an appointment to take the HiSET test, please read the following information carefully so you understand the process and policies.  \n1. Check to see if your st","cbCaisd2HFbu4DO5","https://ap.wps.com/l/cbCaisd2HFbu4DO5","pdf",849030,36,"English","# Examinations by PSI Services LLC\n# Registering for the test\n## Payment Policy\n## Refund Policy\n## Refund rules\n## Exception cases\n## Test Scheduling Procedures\n## Telephone Registration\n## Cancel ling a Test Appointment\n## Missed Appointment or Late Cancellation\n## Scheduling a Retake\n## Scheduling with Accommodations\n## Testing Concerns\n## Test Site Closing for an Emergency\n# Identification and Security\n## Required Identification\n## Supplemental ID documents\n## Unacceptable ID document\n## Driver’s license renewals\n## Security Procedures\n## Cancellation of scores by PSI\n## Testing irregularities\n## Plagiarism\n## Invalid scores\n# Test Center Administration\n## Live Online Proctoring\n## Before Your Test\n## Accessing Your Test\n## Authenticate your identity\n## Take your test\n# Taking the Test by Computer\n## Tutorial\n## Test Question Screen\n## Test Review\n## Scoring\n# Tips for Preparing for Your Test\n## Study companion\n## Practice tests\n## Description of Tests\n## Test Accommodation Instructions\n# State and Jurisdiction Information","[{\"question\":\"What is the HiSET test and what is it for?\",\"answer\":\"The HiSET test is a high school equivalency testing program that helps test takers take the next step toward a college degree or a rewarding career. It provides credentials for education and workplace success.\"},{\"question\":\"What HiSET test formats are available and are accommodations provided?\",\"answer\":\"HiSET is available in English or Spanish and can be taken as at-home live online proctored or computer-based testing at a physical test center. A paper-based option is available for those needing accommodations, and additional accommodations are offered for disabilities and health-related needs.\"},{\"question\":\"What information is needed to confirm identity with PSI customer service?\",\"answer\":\"To confirm identity, test takers must provide their name, address, date of birth, and phone number plus either a Test Taker ID or an email address. PSI cannot share personal information with anyone other than the test taker.\"}]","Test Taker Bulletin - HiSET | PDF",1789944159,91]