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at: [www. nyc.gov/tlcdrivereducation](www. nyc.gov/tlcdrivereducation)  \nThis guide will help you understand topics that are covered on the TLC Driver License Exam. It is meant to complement your classes and study materials. You may also want to travel throughout New York City to see what different streets, highways, and landmarks look like in person.  \nKeywords and Abbreviations  \n\n|  | Highways |\n| --- | --- |\n| Highways | Hwy |\n| Bridge | Brdg |\n| Expressway | Expwy |\n| Parkway | Pkwy |\n| Thruway | Thwy |\n\n|  | Roads |\n| --- | --- |\n| Road | Rd |\n| Street | St |\n| Avenue | Ave |\n| Boulevard | Blvd |\n\n\n| Places |  |\n| --- | --- |\n| New York State | NYS |\n| New York City | NYC |\n| Manhattan | MN |\n| Queens | Qns |\n| Bronx | BX |\n| Staten Island Brooklyn | SI\u003Cbr>BK |\n\n| Boroughs and Counties |\n| --- |\n| Manhattan New York County |\n| Brooklyn Kings County |\n| Queens Queens County |\n| Bronx Bronx County |\n|  Staten Island Richmond County  |\n\n\n| Numerials |\n| --- |\n| First 1st, 21st, 31st... |\n| Second 2nd, 22nd, 32nd... |\n| Third 3rd, 33rd, 43rd... |\n| Fourth ~ Tenth 4th, 5th, 6th... |\n|  *Exception 11, 12, 13 are 11th, 12th, 13th  |\n\n\n|  | Directions |\n| --- | --- |\n| North | N |\n| South | S |\n| East | E |\n| West | W |\n\n\n| Vehicles |  |\n| --- | --- |\n| Yellow Medallian Taxicab | Taxi |\n| For-Hire Vehicle | FHV |\n| Street Hail Livery | SHL |\n\nTerms Highlighted in this guide can be found in the TLC Glossary of Terms:  \n~~)~~Ar~~abic( ~~الع~~َرَ بِيَّ ~~ة  \nবাংলা (Bengali)  \n中文(Simplified Chinese)  \nEnglish  \nрусский (Russian)  \nEspañol (Spanish)  \nوُدرُا (Urdu)  \nRevised May 2019  \nTLC Driver Education Content  \nA  \nTable of Contents  \nIntroduction 1  \n1. Government 2  \n2. Licensing 3  \n3. Vehicle Requirements 4  \n4. Operations: Passenger Solicitation 6  \n5. Operations: Customer Service and Service Refusal 9  \n6. Accessible Dispatch Rules 10  \n7. Comply with Laws: Proper Conduct 11  \n8. Complying with Laws: Vision Zero & Safety 12  \n9. Penalties and Special Driver Penalty Programs 13  \n10. Geography 15  \nMajor River Crossings and Airport Locations 28  \nAirports 30  \nGeography Sample Questions 32  \nB  \nRevised May 2019  \nTLC Driver Education Content  \nThis page was left intentionally blank.  \nIntroduction  \nThe TLC Driver License Exam is a licensing requirement and helps prepare you to do the job of driving for hire. The TLC Driver License exam has of 80 multiple-choice questions. You have two hours to complete the exam. The passing score is 70%(or answer 56 questions correctly) .  \nThe exam will test you on:  \n1. Government  \n2. Licensing  \n3. Vehicle Requirements  \n4. Operations: Passenger Solicitation  \n5. Operations: Customer Service and Service Refusal  \n6. Accessible Dispatch Rules  \n7. Comply with Laws: Proper Conduct  \n8. Complying with Laws: Vision Zero & Safety  \n9. Penalties and Special Driver Penalty Programs  \n10. New York City Geography  \nTLC Rules and Regulations are written in the following chapters.  \nChapter 80. These are rules for drivers of Yellow Medallion, Green Street-Hail Livery, and FHVs, or For-Hire Vehicles (this includes Livery, Black Car, and Luxury Limousines)  \nChapter 53: Accessible Dispatch Rules. These rules explain what drivers must do when operating Wheelchair Accessible Vehicles.  \n1  \nRevised May 2019  \nTLC Driver Education Content  \n1. Government  \nListed below are government agencies that work in the driving community. Each agency has a different role and drivers should understand what responsibility each has.  \nAgencies  \no Taxi & Limousine Commission (TLC) is the city agency responsible for licensing taxicabs, street hail liveries, and for-hire vehicles. This is the agency for regulating drivers in New York City.  \no New York State Department of Motor Vehicles (DMV) is the state agency responsible for testing and licensing of drivers in the State of New York. This agency c","cbCaibYW2W4mboAk","https://ap.wps.com/l/cbCaibYW2W4mboAk","pdf",57915361,37,"English","# Introduction\n# 1. Government\n# 2. Licensing\n# 3. Vehicle Requirements\n# 4. Operations: Passenger Solicitation\n# 5. Operations: Customer Service and Service Refusal\n# 6. Accessible Dispatch Rules\n# 7. Comply with Laws: Proper Conduct\n# 8. Complying with Laws: Vision Zero & Safety\n# 9. Penalties and Special Driver Penalty Programs\n# 10. New York City Geography","[{\"question\":\"How many questions are on the TLC Driver License Exam, and how long do you have to complete it?\",\"answer\":\"The exam has 80 multiple-choice questions, and you have two hours to complete it.\"},{\"question\":\"What topics does the TLC Driver License Exam test?\",\"answer\":\"It tests government, licensing, vehicle requirements, passenger solicitation, customer service and service refusal, accessible dispatch rules, proper conduct, Vision Zero and safety, penalties and special driver penalty programs, and New York City geography.\"},{\"question\":\"What is required to obtain and maintain a TLC license?\",\"answer\":\"You must meet the age minimum, have valid identification, hold a Chauffeur’s license, provide a summary of your driving record, be familiar with New York, maintain physical and mental fitness for the job, and pass a drug test.\"}]","Taxi and Limousine Commission (TLC) - Driver Education Course & Exam Study Guide - Revised May 2019 | PDF",93]