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People  \nMAY 2026  \nLouisa Treskon Jayce Everetts Osvaldo Avila  \nA s young people navigate the transition to adulthood, obtaining  \nemployment is a major milestone. But connecting to any job, much less a meaningful career, can be particularly challenging for opportunity youth—young people ages 16 to 24 who are not engaged in work, school, or training—who have experienced educational or broader life disruptions. Community-based workforce development programs aim to support opportunity youth and other young people by offering career-readiness preparation and structured work experience as well as support for transitioning to independent employment or further training.1 While these programs vary in terms of their structure and content, they often integrate classroom-based skills training with work-based learning opportunities to prepare participants for employment. Programs may also engage local employers in program design and delivery to better align training with employers’ needs. Research has shown that these programs can be effective in improving secondary education and employment outcomes.2  \nHowever, what is effective for one population of young people may not be effective for another. Although opportunity youth face a range of systemic and personal barriers to program participation, education, and employ-  \nJonny Poilpré  \nTAILORED FOR SUCCESS: HOW TWO PROGRAMS IN LOS ANGELES CUSTOMIZE EMPLOYMENT SERVICES FOR YOUNG PEOPLE  \n2  \nment, some barriers are more prominent within particular populations. Providers must therefore design their services to meet the needs of the young people who come through their doors and account for local conditions.3  \nTo understand how community-based programs can best use employment training, work-based learning, and supportive services to help young people find jobs and begin careers, MDRC conducted case studies of two Los Angeles-based programs: Brotherhood Crusade’s Movin’ on Up initiative and the Los Angeles LGBT Center’s Youth Services Workforce Development Program. Both are well-established entities with extensive experience serving young people in Los Angeles. This research is part of a broader partnership between MDRC and the Hilton Foundation’s Opportunity Youth Initiative.  \nBased on analysis of interviews with program leadership, frontline staff, program participants, and employer partners, this brief shows how these organizations have tailored their services to best support their distinct populations of young people. This brief will identify considerations to help practitioners, policymakers, advocacy organizations, and funders develop and support employment programs for specific populations.  \nThe Case Studies Approach  \nThe Los Angeles Brotherhood Crusade and the Los Angeles LGBT Center are both grantees of the Hilton Foundation’s Opportunity Youth Initiative. (For more information about the initiative, see Box 1.) While both organizations regularly provide progress reports on key program metrics to the Hilton Foundation, the case studies approach enabled MDRC to understand how each program is structured and the reasoning behind those structures, and to experience each organization’s culture firsthand.  \nMDRC partnered with Brotherhood Crusade and the LGBT Center’s program leaders to identify frontline staff members, program participants, and employer partners to interview during in-person, two-day site visits. In total, MDRC conducted 32 semistructured interviews in fall 2024, collecting data from multiple perspectives.4  \nFollowing the site visits, the MDRC team summarized and synthesized content from across interviews. Complementing information available in the organizations’ progress reports, interview findings informed MDRC’s understanding of the unique characteristics of the populations served by Brotherhood Crusade and the LGBT Center, as well as their approaches to training, work-","cbCaimYuxZ4hwAlo","https://ap.wps.com/l/cbCaimYuxZ4hwAlo","pdf",1509406,"English","# Tailored for Success\n## The Case Studies Approach\n## Box 1. The Conrad N. Hilton Foundation’s Opportunity Youth Initiative","[{\"question\":\"What population challenges does the brief focus on?\",\"answer\":\"It focuses on opportunity youth ages 16 to 24 who are not engaged in work, school, or training and face barriers related to participation, education, and employment.\"},{\"question\":\"Which two programs in Los Angeles are studied?\",\"answer\":\"The brief studies Brotherhood Crusade’s Movin’ on Up initiative and the Los Angeles LGBT Center’s Youth Services Workforce Development Program.\"},{\"question\":\"How did MDRC conduct the case studies?\",\"answer\":\"MDRC conducted two-day site visits and completed 32 semistructured interviews in fall 2024, using perspectives from leadership, frontline staff, program participants, and employer partners.\"}]","Tailored for Success - How Two Programs in Los Angeles Customize Employment Services for Young People | PDF",1792057622,48]