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The content recaps the Tailored Care Management model, explains eligibility and assignment approaches (AMH+ practice, Care Management Agency, or plan-based care manager), and outlines delivery expectations centered on a single care manager coordinating physical health, behavioral health, I/DD, TBI, pharmacy, LTSS, and unmet resource needs. 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It should be done in person when possible, with limited circumstances allowing completion via technology conferencing tools.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},461119,1790825884,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":34,"category_name":35,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":44,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":41,"language":139,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":140,"faqs":141,"seo_title":142,"seo_description":67,"update_tm":143,"read_time":144,"preview_page_count":4},3985747870947,"https://ap-avatar.wpscdn.com/davatar_3d24733baf745e90a7e4bdd5f77d97b2","Tailored Care Management 105:  \nDelivery of Tailored Care Management  \nOctober 29, 2021  \nToday’s webinar is a part of a series to help develop a shared understanding of the Tailored Care Management model across the North Carolina provider community and any anyone  \nelse who is interested.  \n\n| Date\u003Cbr>Fridays 12-1 PM | Topic |\n| --- | --- |\n| October 1, 2021 | Introduction to Tailored Care Management |\n| October 8, 2021 | Becoming an AMH+/CMA |\n| October 15, 2021 | Health IT Requirements and Data Sharing |\n| October 22, 2021 | Partnering with a Clinically Integrated Network and Other Partners |\n| October 29, 2021 | Delivery of Tailored Care Management |\n| November 5, 2021 | Transitional Care Management Community Inclusion Activities |\n| November 19, 2021 | Conflict-Free Care Management and Additional Care Coordination Functions for Members Enrolled in the Innovations or TBI Waiver |\n| December 3, 2021 | Billing |\n| December 10, 2021 | Oversight and Quality Measurement/Improvement |\n\n2  \n\n| |  |\n| --- | --- |\n| Tailored Care Management Webinar Series |  |\n|  |  Time permitting, we will be holding a Q&A session at the conclusion of today’s presentation .\u003Cbr>• You may ask a question at any time throughout the presentation, using the Q&A text box\u003Cbr>• Q&A Text Box is located at the lower right-hand side of the screen\u003Cbr>• Simply type in your question and click send\u003Cbr>For additional questions on Tailored Care Management, please email:\u003Cbr>[Medicaid.TailoredCareMgmt@dhhs. nc.gov](Medicaid.TailoredCareMgmt@dhhs. nc.gov)\u003Cbr> A recording of today’s presentation and the slide deck will be available at [https://medicaid.ncdhhs.gov/transformation/tailored-care](https://medicaid.ncdhhs.gov/transformation/tailored-care)management/tailored-care-management-training.\u003Cbr>For more information on Tailored Care Management, please visit:\u003Cbr>[https://medicaid. ncdhhs.gov/transformation/tailored-care-management](https://medicaid. ncdhhs.gov/transformation/tailored-care-management) |\n\n| Gwendolyn Sherrod, M. B.A., M. H.A . | Keith McCoy, MD | Mya W. Lewis, MHA |\n| --- | --- | --- |\n| Senior Program Manager for Special Programs,\u003Cbr>NC Medicaid, Quality and Population Health | Deputy CMO for Behavioral Health and IDD Community Systems,\u003Cbr>Chief Medical Office for Behavioral Health and IDD | IDD and TBI Section Chief, Division of Mental Health, Developmental Disabilities and, Substance Abuse Services |\n\n4  \nRecap: Tailored Care Management Model Delivery of Tailored Care Management Care Team Requirements  \nQuestion & Answer  \n5  \nRecap: Tailored Care Management Model  \nOverview  \nWhat is Tailored Care Management?  \nKey Features of Tailored Care Management  \nTailored Care Management is the primary care management model for Tailored Plans .  \n􀂃 All Tailored Plan Members are eligible for Tailored Care Management*, including individuals enrolled in the 1915(c) Innovations and TBI waivers.  \n􀂃 Individuals enrolled in NC Medicaid Direct (e.g., dual eligibles) will also have access to Tailored Care Management, if they otherwise would be eligible for a Tailored Plan if not for belonging to a group delayed or excluded from managed care.  \nTailored Plan members will be assigned to one of three approaches for obtaining Tailored Care Management: an Advanced Medical Home Plus (AMH+) practice, Care Management Agency (CMA), or a plan-based care manager.  \n􀂃 The Department strongly believes that care management should be provider-based and performed at the site of care (i.e., at an AMH+/CMA) to the maximum extent possible.  \n􀂃 Providers must be certified as an AMH+ practice or CMA to perform Tailored Care Management.  \nUnder Tailored Care Management, members will have a single care manager who will be equipped to manage all of their needs, spanning physical health, BH, I/DD, TBI, pharmacy, long-term services and supports (LTSS), and unmet health-related resource needs .  \n*Unless they are receiving a duplicative service 7  \nDelivery of Tailored Care Management  \nCompreh","cbCaih81dT2jPcZG","https://ap.wps.com/l/cbCaih81dT2jPcZG","pdf",438509,"English","# Delivery of Tailored Care Management\n## Tailored Care Management Webinar Series\n## Recap: Tailored Care Management Model\n## What is Tailored Care Management?\n## Delivery of Tailored Care Management\n## Comprehensive Assessment\n## Q&A and Contact Information","[{\"question\":\"What is the purpose of the webinar on October 29, 2021?\",\"answer\":\"To support a shared understanding of the Tailored Care Management model across the North Carolina provider community and other interested parties, using the session “Delivery of Tailored Care Management.”\"},{\"question\":\"How are Tailored Plan members assigned to obtain Tailored Care Management?\",\"answer\":\"Members are assigned to one of three approaches: an Advanced Medical Home Plus (AMH+) practice, a Care Management Agency (CMA), or a plan-based care manager.\"},{\"question\":\"What are the requirements for completing the care management comprehensive assessment?\",\"answer\":\"The comprehensive assessment must start within 30 days of Tailored Plan enrollment and be completed within specified timeframes for high acuity members (within 60 days). It should be done in person when possible, with limited circumstances allowing completion via technology conferencing tools.\"}]","Tailored Care Management 105 - Delivery of Tailored Care Management | PDF",1790760673,76]