[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-seo-500209-105":3,"doc-detail-500209-en":81,"detail-sidebar-cat-0-en-105":99},{"code":4,"msg":5,"data":6},0,"ok",{"site_id":7,"language":8,"slug":9,"title":10,"keywords":11,"description":12,"schema_data":13,"social_meta":74,"head_meta":76,"extra_data":78,"updated_unix":80},105,"en","svom-science-user-support-at-fsc-a-guide-for-ground-computing-infrastructure-and-user-tools","SVOM Science User Support at FSC - A guide for ground computing infrastructure and user tools","","SVOM mission operations, a Sino-French GRB collaboration started in 2025, are supported by a dedicated ground computing infrastructure and user-facing tools. The paper details interfaces for three observing programs—Core Program, General Program, and Targets of Opportunity—highlighting roles of Burst Advocates who validate triggers and coordinate follow-up and Instrument Scientists who calibrate and validate data. A mission portal provides schedules, public products, a GRB table, API, and documentation for newcomers and external researchers, with focus on Core Program aspects.",{"@graph":14,"@context":73},[15,34,56],{"@type":16,"itemListElement":17},"BreadcrumbList",[18,23,27,31],{"item":19,"name":20,"@type":21,"position":22},"https://docshare.wps.com","Home","ListItem",1,{"item":24,"name":25,"@type":21,"position":26},"https://docshare.wps.com/document/","Document",2,{"item":28,"name":29,"@type":21,"position":30},"https://docshare.wps.com/document/technology/","Technology",3,{"item":32,"name":10,"@type":21,"position":33},"https://docshare.wps.com/document/svom-science-user-support-at-fsc-a-guide-for-ground-computing-infrastructure-and-user-tools/500209/",4,{"url":32,"name":10,"@type":35,"image":36,"author":41,"headline":10,"publisher":44,"fileFormat":47,"inLanguage":8,"description":12,"dateModified":48,"datePublished":49,"encodingFormat":47,"isAccessibleForFree":50,"interactionStatistic":51},"DigitalDocument",{"url":37,"@type":38,"width":39,"height":40},"https://docshare.wps.com/thumbnails/svom-science-user-support-at-fsc-a-guide-for-ground-computing-infrastructure-and-user-tools/500209.png","ImageObject",300,407,{"name":42,"@type":43},"Ben ","Person",{"url":19,"name":45,"@type":46},"DocShare","Organization","application/pdf","2026-10-17","2026-10-03",true,{"@type":52,"interactionType":53,"userInteractionCount":55},"InteractionCounter",{"@type":54},"ViewAction",7,{"@type":57,"mainEntity":58},"FAQPage",[59,65,69],{"name":60,"@type":61,"acceptedAnswer":62},"What does the SVOM user support paper cover?","Question",{"text":63,"@type":64},"It covers the ground computing infrastructure and the user support tools used for SVOM’s observing programs, with emphasis on Core Program operations.","Answer",{"name":66,"@type":61,"acceptedAnswer":67},"Which observing programs are supported and how do they differ?",{"text":68,"@type":64},"The paper describes the Core Program and two broader programs—General Program and Targets of Opportunity—where GP and ToO are open to the wider scientific community with mission collaboration via a mission Co-I.",{"name":70,"@type":61,"acceptedAnswer":71},"What are the main responsibilities of Burst Advocates and Instrument Scientists?",{"text":72,"@type":64},"Burst Advocates validate GRB triggers and coordinate follow-up observations, while Instrument Scientists calibrate and validate data for all observing programs.","https://schema.org",{"og:url":32,"og:type":75,"og:title":10,"og:site_name":45,"og:description":12},"article",{"robots":77,"canonical":32},"index,follow",{"doc_id":79,"site_id":7},500209,1791295337,{"code":4,"msg":82,"data":83},"success",{"doc_id":79,"user_id":84,"nickname":42,"user_avatar":85,"doc_module":4,"category_id":86,"category_name":29,"doc_title":10,"doc_description":12,"doc_content":87,"file_id":88,"file_url":89,"file_type":90,"file_size":91,"view_count":55,"is_deleted":4,"is_public":22,"is_downloadable":22,"audit_status":22,"page_count":92,"language":93,"language_code":8,"site_id":7,"html_lang":8,"table_of_contents":94,"faqs":95,"seo_title":96,"seo_description":12,"update_tm":97,"read_time":98},2336478951081,"https://ap-avatar.wpscdn.com/davatar_276721f389ce27ea32af1340a28f341c",6,"arXiv :2604 .24252v1 [ astro-ph .HE] 27 Apr 2026  \nRAA Vol.0 (202x) No.0, 000–000  \n© 2019 National Astronomical Observatories, CAS and IOP Publishing Ltd. [http://www.raa-journal.org](http://www.raa-journal.org) [http://iopscience.iop.org/raa](http://iopscience.iop.org/raa)  \nSVOM Science User Support at FSC  \nA. Claret 1 ,4 ,∗ , D. Turpin 1 , C. Moreau2 , J.-C. Thome2 , T. Sadibekova 1 , F. Daigne3 , B. Cordier4 , F. Agneray2 , M. Brunet5 , N. Dagoneau4 , A. Formica4 , O. Godet5 , D. Gtz 1 , H. Louvin4 , J. Palmerio 1 , F. Piron6 , J. Rodriguez 1 , T. Roland4 and K. Tazhenova 1  \n1 Universit Paris-Saclay, Universit Paris Cit, CEA, CNRS, AIM, F-91191 Gif sur Yvette, France; [arnaud.claret@cea.fr](arnaud.claret@cea.fr)  \n2 Aix Marseille Univ, CNRS, CNES, LAM, Marseille, France;  \n3 Sorbonne Universit, CNRS, UMR 7095, Institut d’Astrophysique de Paris, 75014, Paris, France;  \n4 CEA Paris-Saclay, Institut de Recherche sur les lois Fondamentales de l’Univers, 91191 Gif sur Yvette, France;  \n5 IRAP, Universit de Toulouse, CNRS, CNES, Toulouse, France;  \n6 Laboratoire Univers et Particules de Montpellier, Universit Montpellier, CNRS/IN2P3, 34095 Montpellier, France; Received 2025 December xx; accepted 2026 January xx  \nAbstract The SVOM mission, a Sino-French collaboration dedicated to Gamma-Ray Bursts (GRBs) and transient sources, began scientific operations in 2025 . This paper describes the ground computing infrastructure and user support tools for SVOM’s three observing programs: the Core Program (CP), the General Program (GP), and Targets of Opportunity Program (ToO), the latter two being open to the broader scientific community, provided they collaborate with a mission Co-I. The mission adopts operational roles inspired by Swift, including on-duty scientists such as Burst Advocates (BAs), who validate GRB triggers and coordinate follow-up observations, and Instrument Scientists (IS), who calibrate and validate data for all programs. Users can access observation schedules, public data products, and support tools via the French and Chinese mission centers. The SVOM portal serves as the primary interface for accessing these resources, including a GRB public table, API, and user documentation. This paper serves as a guide for both newcomers and external researchers interested in SVOM scientific operations, focusing on aspects related to the CP.  \nKey words: SVOM, ground segment, GRB, transient, multi-messenger  \n1 INTRODUCTION  \nOver the past 20 years, Gamma-Ray Burst (GRB) missions—such as NASA’s Neil Gehrels Swift 1 Observatory (Gehrels et al. 2004), the Fermi2 Gamma-ray Space Telescope (Meegan et al. 2009), and ESA’s INTEGRAL3 observatory (Mereghetti et al. 2003)—have developed highly efficient operational frameworks to address the specific challenges of time-domain astronomy and GRB science operations. Following the legacy of these earlier missions, the SVOM4 mission (Cordier et al. 2026) has adopted the same concept of Burst Advocates (BAs) for its Core Program (CP) scientific operations dedicated to the  \n1 [https://swift.gsfc.nasa.gov/](https://swift.gsfc.nasa.gov/)  \n2 [https://fermi.gsfc.nasa.gov/](https://fermi.gsfc.nasa.gov/)  \n3 [https://www.esa.int/Science_Exploration/](https://www.esa.int/Science_Exploration/)[ ](https://www.esa.int/Science_Exploration/)Space_Science/Integral  \n4 [https://www.svom.eu/](https://www.svom.eu/)  \nstudy of GRBs. BAs are scientists on duty 24/7; they oversee the dissemination of real-time alerts to the worldwide community and coordinate the follow-up observations carried out by ground-based telescopes. BA activities are carried out within the two scientific centers of the SVOM mission—the Chinese Science Center (CSC) Han et al.(2026) and the French Science Center (FSC) Louvin et al.(2026) . BAs operate alongside other categories of users involved in the General Program (GP) and in Targets of Opportunity Program (ToO) . On the Chinese side, the CSC provides software tools for preparing GP ","cbCaijEi1i8tTqqR","https://ap.wps.com/l/cbCaijEi1i8tTqqR","pdf",5477269,11,"English","# Introduction\n## Ground computing and user support scope\n## Observing programs and eligibility\n## Mission roles: Burst Advocates and Instrument Scientists\n## Access through mission centers and portal\n## Data processing and product distribution","[{\"question\":\"What does the SVOM user support paper cover?\",\"answer\":\"It covers the ground computing infrastructure and the user support tools used for SVOM’s observing programs, with emphasis on Core Program operations.\"},{\"question\":\"Which observing programs are supported and how do they differ?\",\"answer\":\"The paper describes the Core Program and two broader programs—General Program and Targets of Opportunity—where GP and ToO are open to the wider scientific community with mission collaboration via a mission Co-I.\"},{\"question\":\"What are the main responsibilities of Burst Advocates and Instrument Scientists?\",\"answer\":\"Burst Advocates validate GRB triggers and coordinate follow-up observations, while Instrument Scientists calibrate and validate data for all observing programs.\"}]","SVOM Science User Support at FSC - A guide for ground computing infrastructure and user tools | PDF",1791009554,28,{"code":4,"msg":82,"data":100},[101,105,109,113,118,121,125,130,135,138,142],{"id":22,"doc_module":4,"doc_module_name":25,"category_name":102,"show_sort_weight":103,"slug":104},"Story & Novel",90,"story-novel",{"id":26,"doc_module":4,"doc_module_name":25,"category_name":106,"show_sort_weight":107,"slug":108},"Literature",80,"literature",{"id":33,"doc_module":4,"doc_module_name":25,"category_name":110,"show_sort_weight":111,"slug":112},"Exam",70,"exam",{"id":114,"doc_module":4,"doc_module_name":25,"category_name":115,"show_sort_weight":116,"slug":117},5,"Comic",60,"comic",{"id":86,"doc_module":4,"doc_module_name":25,"category_name":29,"show_sort_weight":119,"slug":120},50,"technology",{"id":55,"doc_module":4,"doc_module_name":25,"category_name":122,"show_sort_weight":123,"slug":124},"Healthcare",40,"healthcare",{"id":126,"doc_module":4,"doc_module_name":25,"category_name":127,"show_sort_weight":128,"slug":129},8,"Research & Report",30,"research-report",{"id":131,"doc_module":4,"doc_module_name":25,"category_name":132,"show_sort_weight":133,"slug":134},9,"Religion & Spirituality",20,"religion-spirituality",{"id":133,"doc_module":4,"doc_module_name":25,"category_name":136,"show_sort_weight":133,"slug":137},"World Cup","world-cup",{"id":139,"doc_module":4,"doc_module_name":25,"category_name":140,"show_sort_weight":139,"slug":141},10,"Lifestyle","lifestyle",{"id":143,"doc_module":4,"doc_module_name":25,"category_name":144,"show_sort_weight":114,"slug":145},19,"General","general"]