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Conducted in March–April 2025 by WCET with 224 survey responses and seven interviews, the study reviews current AI use, support systems, incentives, training, and formal policies. 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D., Founder & Principal, Sebesta Education Consulting LLC  \nRecommended Citation and License  \nSebesta, J. (August 2025) . Supporting Governance, Operations, and Instruction and Learning through Artificial Intelligence: A Survey of Institutional Practices and Policies 2025. WICHE Cooperative for Educational Technologies.  \nThis work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0  International License.  \nAbout the Organization  \nWCET – the WICHE Cooperative for Educational Technologies, is the leader in the practice, policy,& advocacy of digital learning in higher education. WCET is a member-driven organization which brings together colleges, universities, higher education organizations, and companies to collectively improve the quality and reach of digital learning [programs. Learn more at](programs. Learn more at wcet.wiche.edu)[ ](programs. Learn more at wcet.wiche.edu)[wcet.wiche.edu](programs. Learn more at wcet.wiche.edu).  \n 2  SUPPORTING GOVERNANCE, OPERATIONS, AND INSTRUCTION AND LEARNING THROUGH AI  \nTable of Contents  \nAcknowledgements  4  \nIntroduction   5  \nDefinitions   6  \nKey Findings and Insights   8  \nInstitutional and Respondent Identities   11  \nUse  14  \nSupport, Incentives, and Training   25  \nPolicies and Guidelines   32  \nChallenges and Benefits  37  \nPredictions for the (Near) Future  43  \nRecommendations   45  \nConclusion   47  \nAppendix A: AI Policies Shared by Survey Respondents & Interviewees  49  \nAppendix B: Survey Instrument  50  \n 3  SUPPORTING GOVERNANCE, OPERATIONS, AND INSTRUCTION AND LEARNING THROUGH AI  \nAcknowledgements  \nWCET would like to thank all those who completed the survey, as well as the following individuals for providing additional perspectives on AI in higher education through interviews with the author of this report:  \n▶ Rick Aman, Ed. D., former President (retired), College of Eastern Idaho  \n▶ Kevin Corcoran, M. B.A., Assistant Vice Provost, Center for Distributed Learning, University of Central Florida  \n▶ Cheryl Couch, Ed. D., Director of Masters of Education and eLearning Specialist, York University  \n▶ Samuel Jay, Ph. D., Executive Director of Online Learning, Emergent Technology & Academic Transformation, Metropolitan State University of Denver  \n▶ Gloria Niles, Ph. D., Director of Online Learning, University of Hawai‘i System  \n▶ Cynthia Pascal, Ed. D., Associate Vice President of eLearning, Northern Virginia Community College  \n▶ Pamela Williams, Ed. D, Instructional Designer, Southern Illinois University Edwardsville  \nAI Use Acknowledgement  \nThis research and report were developed utilizing Copilot to draft definitions in the next section; Gemini Pro and ChatGPT to suggest edits throughout for grammar, punctuation, clarity, flow, and thematic connections; and Zoom AI to create initial drafts of interview transcripts. The outputs were reviewed, edited for accuracy, and integrated into this final report.  \n 4  SUPPORTING GOVERNANCE, OPERATIONS, AND INSTRUCTION AND LEARNING THROUGH AI  \nIntroduction  \nThe adoption of Artificial Intelligence (AI) in higher education has rapidly accelerated over the past two years, largely driven by the increased ubiquity of generative AI since late 2022. What began as a widely accessible, conversational AI quickly evolved into a catalyst for rethinking teaching, learning, operational, and administrative practices across colleges and universities nationwide and beyond. Early conversations focused on academic integrity concerns and disruptions to traditional assessment models, but institutions soon recognized AI’s broader potential to streaml","cbCaisIqTF05dLjb","https://ap.wps.com/l/cbCaisIqTF05dLjb","pdf",2217300,62,"English","# Acknowledgements\n# Introduction\n# Definitions\n# Key Findings and Insights\n## Institutional and Respondent Identities\n## Use\n## Support, Incentives, and Training\n## Policies and Guidelines\n## Challenges and Benefits\n## Predictions for the (Near) Future\n## Recommendations\n## Conclusion\n# Appendix A: AI Policies Shared by Survey Respondents & Interviewees\n# Appendix B: Survey Instrument","[{\"question\":\"What is the focus of the 2025 survey?\",\"answer\":\"The survey examines how postsecondary institutions use AI for instruction and learning, and how AI affects governance and operations, including the policies, barriers, and benefits institutions perceive.\"},{\"question\":\"How was the research conducted?\",\"answer\":\"WCET administered the second national survey in March–April 2025, collecting 224 responses, and supplemented findings with seven interviews with higher education professionals.\"},{\"question\":\"What outputs does the report provide for institutions?\",\"answer\":\"The report summarizes survey findings and key insights, then includes recommendations and predictions about AI practices in the near future, along with supporting appendices such as shared AI policies and the survey instrument.\"}]","Supporting Governance, Operations, and Instruction and Learning Through Artificial Intelligence - A Survey of Institutional Practices and Policies 2025 | PDF",1792063225,156]