[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-0-en-105":3,"doc-seo-638827-105":59,"doc-detail-638827-en":130},{"code":4,"msg":5,"data":6},0,"success",[7,13,18,23,28,33,38,43,48,51,55],{"id":8,"doc_module":4,"doc_module_name":9,"category_name":10,"show_sort_weight":11,"slug":12},1,"Document","Story & Novel",90,"story-novel",{"id":14,"doc_module":4,"doc_module_name":9,"category_name":15,"show_sort_weight":16,"slug":17},2,"Literature",80,"literature",{"id":19,"doc_module":4,"doc_module_name":9,"category_name":20,"show_sort_weight":21,"slug":22},4,"Exam",70,"exam",{"id":24,"doc_module":4,"doc_module_name":9,"category_name":25,"show_sort_weight":26,"slug":27},5,"Comic",60,"comic",{"id":29,"doc_module":4,"doc_module_name":9,"category_name":30,"show_sort_weight":31,"slug":32},6,"Technology",50,"technology",{"id":34,"doc_module":4,"doc_module_name":9,"category_name":35,"show_sort_weight":36,"slug":37},7,"Healthcare",40,"healthcare",{"id":39,"doc_module":4,"doc_module_name":9,"category_name":40,"show_sort_weight":41,"slug":42},8,"Research & Report",30,"research-report",{"id":44,"doc_module":4,"doc_module_name":9,"category_name":45,"show_sort_weight":46,"slug":47},9,"Religion & Spirituality",20,"religion-spirituality",{"id":46,"doc_module":4,"doc_module_name":9,"category_name":49,"show_sort_weight":46,"slug":50},"World Cup","world-cup",{"id":52,"doc_module":4,"doc_module_name":9,"category_name":53,"show_sort_weight":52,"slug":54},10,"Lifestyle","lifestyle",{"id":56,"doc_module":4,"doc_module_name":9,"category_name":57,"show_sort_weight":24,"slug":58},19,"General","general",{"code":4,"msg":60,"data":61},"ok",{"site_id":62,"language":63,"slug":64,"title":65,"keywords":66,"description":67,"schema_data":68,"social_meta":123,"head_meta":125,"extra_data":127,"updated_unix":129},105,"en","supplier-quality-training-problem-solving-8d-eight-disciplines-five-whys-process-ishikawa-fishbone-diagram","SUPPLIER QUALITY TRAINING - Problem Solving - 8D Eight Disciplines - Five-Whys Process - Ishikawa-fishbone diagram","","Supplier Quality Training focusing on team-based problem solving using the 8D approach and the Five-Whys process. Covers each discipline from establishing the team and defining the problem, to containment actions, identifying root causes, and selecting corrective actions. Includes guidance to validate efficiency with real process data and to prevent recurrence by improving systems, processes, tooling, procedures, and documentation. Concludes with lessons learned, verification by the team leader, and closing the case with team recognition.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":40,"@type":76,"position":81},"https://docshare.wps.com/document/research-report/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/supplier-quality-training-problem-solving-8d-eight-disciplines-five-whys-process-ishikawa-fishbone-diagram/638827/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/supplier-quality-training-problem-solving-8d-eight-disciplines-five-whys-process-ishikawa-fishbone-diagram/638827.png","ImageObject",300,407,{"name":92,"@type":93},"asda1da","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-10-30","2026-10-22",true,{"@type":102,"interactionType":103,"userInteractionCount":19},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"What is the purpose of the 8D method in supplier quality training?","Question",{"text":112,"@type":113},"The 8D method is a team-based problem solving process with eight critical steps, focused on actions to contain the problem, correct it, and prevent recurrence.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"How should the problem be described in 2D (problem description)?",{"text":117,"@type":113},"Describe the problem accurately and in a measurable way, including where it was detected, the scale (e.g., % rejects or ppm), and avoid adding causes into the problem definition.",{"name":119,"@type":110,"acceptedAnswer":120},"How do you validate corrective actions in 6D?",{"text":121,"@type":113},"Verify efficiency using real data from the process, such as reduced reject rates (ppm), improved test/control results, measurements within tolerance, and improved supplier delivery quality.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},638827,1793041699,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":39,"category_name":40,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":19,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":46,"language":139,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":140,"faqs":141,"seo_title":142,"seo_description":67,"update_tm":143,"read_time":31},3985747861852,"https://ap-avatar.wpscdn.com/davatar_155a257f0dc6eb9ab79c44ca47cae57d","SUPPLIER QUALITY TRAINING  \nProblem Solving  \n8D Eight Disciplines  \nFive-Whys Process  \nIshikawa-fishbone diagram  \nCLARIOS  \nConfidential and Propietary  \n􀀁  \n8D method is a team based problem solving approach/process of 8 critical steps with a focus on actions to contain, correct and prevent recurrence of the problem  \n1D  \nESTABILISHING THE TEAM  \n2D PROBLEM DESCRIPTION   \n3D CONTAINMENT ACTION  \n4D ROOT CAUSE  \n5D CORRECTIVE ACTION   \n6D  \nVALIDATE CORRECTIVE ACTIONS  \n7D PREVENT RECURRENCE   \n8D  \nCONCLUDE AND CONGRATULATE TEAM  \nEstablish the team from different departments and choose a team leader  \nClearly describe the problem in order to understand what went wrong  \nStop the process, put a temporary fix in place (e.g. , introducing 100% inspection)  \nBrainstorm on finding the root cause(s) of the problem, why was is not detected  \nChoose and verify the permanent action plan  \nValidate whether corrective action(s) are efficient, problem is monitored  \nImprovements in systems and processes would prevent problem from recurring  \nSummarize the learnings and close the case  \nCLARIOS  \nConfidential and Propietary  \nFirst step is establish the team consisting of persons, that will be responsible for realizing particular steps of 8D Quantity of team and their making-up depends of the complexity of the problem and taken decision  \nThe team should fulfill the following steps :  \n• Have a good knowledge of the product and processes  \n• Multidisciplinary – people from different departments  \n• Have adequate capability to introduce proper solution of the problem  \n• The team should have a Leader, who supervises and closes 8D  \nCLARIOS  \nConfidential and Propietary  \n2D – Problem description  \nDuring this step, you need to describe the problem in the most accurate way  \nIt is recommended that the description of the problem includes :  \n• Proper description of the problem, not restricted to laconic statements  \n• Place problem detected.  \n• Scale of problem, eg. % of reject or qty of pcs / range deviations beyond the tolerance  \n• etc.  \nIt’s very important that the problem is „measurable”,􀀁 How many %, ppm or in any another unit of measure  \nLater, this allows to properly assess whether corrective actions are implemented efficiently or not  \nProblem Definition => clear and accurate, problem defined as the customer sees it,  \ndo not add cause(s) into the problem definition  \nCLARIOS  \nConfidential and Propietary  \nThis is the step where the right containment action is taken to prevent escalation of the problem (further making defects) or at the worst delivering not conforming products to the customer  \nExample of action(s) :  \n• Stoppage of production/shipment  \n• Additional visual control  \n• Informing the customer about the problem (for verification of the goods at the customer)  \n• Segregation goods on OK/NOK  \n• Informing operators about the problem  \nCheck if similar products or processes, there is a similar risk (if yes-should be implemented within the containment action)  \nCLARIOS  \nConfidential and Propietary  \nTo really eliminate the problem, the real cause(s) of the problem needs to be identified. This is not a simple step, therefore it is important to work in a team and to look at the  \nproblem from different sides  \n䕮 Several tools can be used 􀀁 􀀁  \nThe production process often throws up the cause of the problem on \"operator error\" . This is a mistake, the reason(s) are much deeper :  \n• Lack of properly tools  \n• Lack of training and/or training are not efficient  \n• Overtime work in a hurry (effect of wrong decisions of the management)  \n• The production process is not suitable for quality requirements  \nCLARIOS  \nConfidential and Propietary  \nThe Team determines which action(s) should be introduced in a mid term period of time  \nto ensure that the process/product is under control  \nExamples :  \n• Introducing additional control in the process  \n• Introducing additional other process (e.g. , component reworked, test co","cbCaipFrSTh0VkNR","https://ap.wps.com/l/cbCaipFrSTh0VkNR","pdf",594185,"English","# Supplier Quality Training\n## Problem Solving with 8D Eight Disciplines\n## Five-Whys Process and Ishikawa Fishbone Diagram\n## Steps 1D-8D Overview\n## Team Establishment and Problem Description\n## Containment, Root Cause, Corrective Actions\n## Validate Efficiency and Prevent Recurrence\n## Conclude and Document Lessons Learned","[{\"question\":\"What is the purpose of the 8D method in supplier quality training?\",\"answer\":\"The 8D method is a team-based problem solving process with eight critical steps, focused on actions to contain the problem, correct it, and prevent recurrence.\"},{\"question\":\"How should the problem be described in 2D (problem description)?\",\"answer\":\"Describe the problem accurately and in a measurable way, including where it was detected, the scale (e.g., % rejects or ppm), and avoid adding causes into the problem definition.\"},{\"question\":\"How do you validate corrective actions in 6D?\",\"answer\":\"Verify efficiency using real data from the process, such as reduced reject rates (ppm), improved test/control results, measurements within tolerance, and improved supplier delivery quality.\"}]","SUPPLIER QUALITY TRAINING - Problem Solving - 8D Eight Disciplines - Five-Whys Process - Ishikawa-fishbone diagram | PDF",1792700011]