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The program combines four certificate levels with hands-on elective coursework to strengthen communication, emotional intelligence, and strategic thinking. It supports practical application on the plant floor, including motivating teams, resolving conflict, improving morale, and driving measurable performance. Internal pipeline and retention impact are emphasized.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":20,"@type":76,"position":81},"https://docshare.wps.com/document/exam/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/supervisor-certification-series-level-1-fundamentals-of-supervision/394122/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/supervisor-certification-series-level-1-fundamentals-of-supervision/394122.png","ImageObject",300,407,{"name":92,"@type":93},"Himbo","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-10-29","2026-09-26",true,{"@type":102,"interactionType":103,"userInteractionCount":29},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"What is the purpose of the Supervisor Certification Series?","Question",{"text":112,"@type":113},"The series develops supervisors into exceptional leaders by building communication skills, emotional intelligence, and strategic thinking for measurable performance.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"What are participants required to complete to take Levels 3 and 4?",{"text":117,"@type":113},"Completion of Level 1 is required before taking Levels 3 and 4.",{"name":119,"@type":110,"acceptedAnswer":120},"Which tools and frameworks are covered in Level 1?",{"text":121,"@type":113},"Level 1 uses the PERFORM model (Purpose, Expectations, Relationships, Feedback, Orientation, Recognition, Morale) and covers topics like results ladder roles, DiSC-based trust building, and orientation/coaching.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},394122,1791447048,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":19,"category_name":20,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":29,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":14,"language":139,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":140,"faqs":141,"seo_title":142,"seo_description":67,"update_tm":143,"read_time":24,"preview_page_count":4},687197100911,"https://ap-avatar.wpscdn.com/avatar/a000239b6f1da00475?x-image-process=image/resize,m_fixed,w_180,h_180&k=1785132997149421697","Training  \nSUPERVISOR CERTIFICATION SERIES  \nLEADERSHIP GROWTH IN MANUFACTURING  \nInvesting in your supervisors is one of the most powerful decisions a company can make. Though a comprehensive, results-driven pathway designed to transform good employees into exceptional leaders. With four structured certificate levels and hands-on elective coursework, participants build the communication skills, emotional intelligence, and strategic thinking needed to motivate teams, resolve conflict, and drive measurable performance. Whether your supervisors are stepping into leadership for the first time or refining years of experience, this program delivers practical tools they can apply on the floor.  \nInternal Pipeline  \nBuilds a credible path for promoting leaders from within.  \nRetention Boost  \nStructured training cuts voluntary turnover by up to 50% .  \nSupervisor Impact  \nSupervisors directly influence up to 70% of plant productivity.  \n|  1  Fundamentals of Supervision\u003Cbr>Striving for Peak PERFORMance\u003Cbr>This 14-hour course empowers new and seasoned supervisors to build a Peak PERFORMance work environment using the 7 leadership tools: Purpose, Expectations, Relationships, Feedback, Orientation, Recognition, and Morale—the PERFORM model.\u003Cbr>Topics Include:\u003Cbr>• The \"Results Ladder \" and the multiple roles of a supervisor\u003Cbr>• Leading on \"purpose\" and communicating clear expectations\u003Cbr>• Building trust through DiSC; reinforcing & redirective feedback\u003Cbr>• Orientation, training, and coaching\u003Cbr>• Recognition, conflict resolution, motivation & morale\u003Cbr>Program Details: 4 Half-day sessions |  2 Advanced Supervisor\u003Cbr>Exploring Your Leadership Potential This 14-hour course builds on Level 1, diving deeper into the 7 Tools of the PERFORM model to sharpen leadership potential and help associates perform at their peak.\u003Cbr>Topics Include:\u003Cbr>• Leadership skills assessment & Emotional Intelligence\u003Cbr>• Goal setting, time management & workplace civility\u003Cbr>• DiSC adaptation and feedback practice\u003Cbr>• Coaching with the GROW model & applying performance recognition\u003Cbr>• Win/win conflict resolution & motivation theories Program Details: 4 Half-day sessions |\n| --- | --- |\n|  3 TeamReachinLgeaYouerLeadership Peak This course equips supervisors to build a positive team environment using the 7 PERFORM tools, exploring Team Dynamics and Development through real-world case studies.\u003Cbr>Topics Include:\u003Cbr>• Types of teams, their value & the four stages of development\u003Cbr>• The 6 \"team success factors\" & five\"dysfunctions\" of a team\u003Cbr>• Roles of effective team leaders and team members\u003Cbr>• DiSC for building strong teams & \"managing up\"Program Details: 2 Half-day sessions\u003Cbr>Requirements: Completion of Level 1 is required to take Levels 3 & 4; Level 2 can be taken at any time. |  4  Problem Solving\u003Cbr>Thinking \"Outside the Box\"\u003Cbr>This 7-hour course sharpens critical thinking and creative problem-solving across three sessions:\u003Cbr>Critical Thinking, Creative Problem Solving, and Decision Making.\u003Cbr>Topics Include:\u003Cbr>• Divergent vs. convergent thinking & critical thinking strategy skills\u003Cbr>• Six-Step problem-solving model\u003Cbr>• Efficient decision-making techniques Program Details: 2 Half-day sessions\u003Cbr>Requirements: Completion of Level 1 is required to take Levels 3 & 4; Level 2 can be taken at any time. |\n\nWant to earn the full Manufacturers' Association Supervisor Certification?  \nComplete all 4 certificate levels and two supervisor elective courses to earn the Certification!","cbCaimVgr7T7KnEJ","https://ap.wps.com/l/cbCaimVgr7T7KnEJ","pdf",470063,"English","# Internal Pipeline\n## Retention Boost\n## Supervisor Impact\n# Certificate Levels & Electives\n## 1 Fundamentals of Supervision\n## 2 Advanced Supervisor\n## 3 TeamReachinLgeaYouerLeadership Peak\n## 4 Problem Solving","[{\"question\":\"What is the purpose of the Supervisor Certification Series?\",\"answer\":\"The series develops supervisors into exceptional leaders by building communication skills, emotional intelligence, and strategic thinking for measurable performance.\"},{\"question\":\"What are participants required to complete to take Levels 3 and 4?\",\"answer\":\"Completion of Level 1 is required before taking Levels 3 and 4.\"},{\"question\":\"Which tools and frameworks are covered in Level 1?\",\"answer\":\"Level 1 uses the PERFORM model (Purpose, Expectations, Relationships, Feedback, Orientation, Recognition, Morale) and covers topics like results ladder roles, DiSC-based trust building, and orientation/coaching.\"}]","SUPERVISOR CERTIFICATION SERIES - Level 1 - Fundamentals of Supervision | PDF",1790398869]