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All rights reserved.  \nARTICLES CONTAINED IN THIS ISSUE  \nCODE ARTICLE ................................. PAGE  \n(00) STIS New Releases ............. 11  \n(01) QMR of the Month ................ 1  \n(01) QMR of the Month Award  \nPresentation ...................... 2  \n(01) Subaru University ................ 2  \n(03) AT Learning Control  \nInformation ........................ 4  \n(03) Transmission Replacement  \nProcedures ........................ 6  \n(07) No Crank No Start Diagnosis ... 8  \n01  \nQMR OF THE MONTH  \nWe are pleased to announce this month’s winner of QMR of the Month:  \nDaniel Meister from Anderson Subaru in Pensacola, FL  \nDaniel submitted a very detailed QMR on his diagnosis and repair of a 2016 WRX with 13,000 miles where the customer reported they were hearing a rattle from the left most dashboard air vent when driving above 3000 rpm. Based upon the complaint, Daniel started his diagnosis by confirming the condition. He found the sound was originating from the clutch hose bracket in the engine compartment. Inspecting further, Daniel found that after removing the hose retaining clip, there were clear witness marks from vibration on it. He adjusted the clip so that it held the hose more rigidly to the bracket preventing any movement. This eliminated the sound as confirmed during a test drive to check the effectiveness of therepair. Daniel’s report included many clear photos of the condition as he found it as well as a short video. The video showed how he confirmed the source of the sound statically by vibrating the hose by hand after duplicating the condition during the initial test drive. These details made it very clear how he arrived at the final result and provided useful feedback for manufacturing.  \nIn appreciation for going the extra mile and sharing his experience with us, Daniel will be receiving the following from his FSE:  \nAn Apple iPad® Mini tablet with a custom Subaru Confidence in Motion case  \nAny Subaru Service Technician can participate in QMR of the Month. See the February 2013 and January 2016 Tech Tips for full details. You may see your name here in a future Tech Tips.  \n\n| CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS ORTO OTHERS.\u003Cbr>The Subaru TechTIPS newsletter is intended for use by professional technicians ONLY. Articles are written to inform those technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that your vehicle has or will have that condition. Impreza, Legacy, Justy, Loyale, Outback, Forester, Subaru SVX, WRX, WRX STI, L. L. Bean, Baja, Tribeca, BRZ, XV Crosstrek and “Quality Driven” are Registered Trademarks. | SUBARU OF AMERICA, INC. IS ISO 14001 COMPLIANT\u003Cbr>ISO 14001 is the international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. | |\n| --- | --- | --- |\n\nJune 2016 TechTIPS Page 1  \n01  \nQMR OF THE MONTH AWARD PRESENTATION  \nAs part of our “enhanced” QMR of the Month recognition program, we will be including a photo (whenever available) of the recipient’s award presentation in TIPS. The winner selected from QMR of the Month submissions received during April, was Daniel Meister, a Technician at Anderson Subaru in Pensacola, FL. Daniel is shown above receiving his award and is joined by: (l to r), Billy Anderson, Dealer Principal, Ricky Stokes, Service and Parts Director and Jeff Sharkey, Field Service Engineer, SOA.  \nCongratulations and THANK YOU to April’s QMR of the Month Award recip","cbCaimIFuSbv6qyN","https://ap.wps.com/l/cbCaimIFuSbv6qyN","pdf",1232877,14,"English","# QMR OF THE MONTH\n## QMR OF THE MONTH Award Presentation\n## SUBARU UNIVERSITY\n## The ASE Family","[{\"question\":\"What is Subaru University (Subaru-U) intended to do?\",\"answer\":\"Subaru-U supports development of future technicians and trains existing service personnel, structured as a partnership where all parties work to make the education program successful.\"}]","Subaru Service and Technical Support Line Newsletter - June 2016 | PDF",1790934169,35]