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NOW WHAT? 71  \nTHANK YOU 73  \nLETTER FROM THE EDITOR  \nWelcome to the 2025 Special Report: Stepping Up to Certification—a guide to national certifications for professionals who help people navigate healthcare.  \nCase managers are pivotal in controlling cost, service access, and quality outcomes. Case managers are educators so patients and caregivers have realistic expectations about the healthcare system and its workings. Among their many competencies, case managers are influencers, collaborators, coordinators, and educators. They bring teams together from both the payer and provider sides to address and meet the individual needs of their patients.  \nCase managers are in place to educate people in wellness so we can start moving from a sick system to a healthcare system that helps people prevent chronic conditions. Case managers work with their patients to identify what motivates them to change behaviors and avoid risk factors that can cause costly catastrophic and chronic conditions.  \nCase managers identify people with complex medical conditions and injuries, educate and empower them, and help them find the resources their patients need to manage their conditions and move on with their lives.  \nTo do this work, professional case managers must be educated and assertive ina fragmented and complex system where communication is challenging at best. They must be critical thinkers and advocates for the people they care for and ensure improved communications among all stakeholders, evidence-based care coordination, and safe transitions of care. They must also show the value they bring to the organizations they work for and the patients they serve.  \nCase management certification was a mainstay of the professional development process that professional case managers followed for years. Today, we see a change, in that organizations suggest certification but do not mandate it for employment.  \nThis trend will continue as disruption in healthcare lowers reimbursement benefits across the broad healthcare continuum. Another trend is that as the workforce nears retirement, the next generation is looking at advanced education that will enable them to move into new areas of practice or careers outside of healthcare.  \n– 3 –  \nIn the 2025 edition of Stepping Up to Certification , each certifying body shared their certification information. If you want to Step Up to Certification, use this Special Report as a guide to learn about the various certifications that healthcare professionals can achieve. Once you narrow your choices, visit the different websites to know the eligibility criteria and which would be best for you.  \nCertification is an investment in your career. Choose wisely!  \nI want to thank each of the certifying bodies who contributed to this report; my editor, Andrea Morris; a","cbCaioH3yzV8PsSw","https://ap.wps.com/l/cbCaioH3yzV8PsSw","pdf",2364953,73,"English","# Letter from the Editor\n## Welcome to the 2025 Special Report: Stepping Up to Certification\n# Certifications\n## Accredited Case Manager (ACM)\n## Case Management Administrator Certification (CMAC)\n## Care Management Physician Certification (CMPC)\n## Care Manager Certified (CMC)\n## Certification in Managed Care Nursing (CMCN)\n## Certified Case Manager (CCM)\n## Certified Disability Management Specialist (CDMS)\n## Certified Patient Experience Professional (CPXP)\n## Certified Administrator of Volunteer Services (CAVS)\n## Certified Registered Rehabilitation Nurse (CRRN)\n## Nursing Case Management Certification (CMGT-BC)\n## Board Certified Patient Advocate Certification (BCPA)\n# Articles\n## Understanding How a Certification Examination Is Developed\n## The Impact of Certification on the Industry, the Professional, and the Patient\n## A Call to Action: Reporting Data to Amplify Your Voice\n## Congratulations on Achieving Certification! Now What?\n## Thank You","[{\"question\":\"本特别报告的主要面向对象是谁？\",\"answer\":\"面向帮助人们在医疗体系中导航的医疗专业人士，尤其是协助患者与照护者的相关岗位。\"},{\"question\":\"编辑在致辞中强调个案管理人员的哪些核心价值？\",\"answer\":\"强调其在成本、服务可及性与质量结果方面的关键作用，并通过教育、协作、协调与倡导，帮助患者理解并改善健康行为。\"},{\"question\":\"ACM 认证的开发时间与管理机构分别是什么？\",\"answer\":\"ACM 认证项目由 ACMA 于 2005 年创建，由国家个案管理委员会（NBCM）负责该认证的监督与治理。\"}]","Stepping Up to Certification - 2025 Special Report | PDF",1790747568,184]