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Evaluation will prioritize service quality, delivery speed, and innovation, aiming to strengthen responsiveness, attract and retain talent, and narrow public–private competitiveness gaps. Phase 2 also targets more competitive pay structures in digital, data, healthcare, education, and security, while strengthening integrity, efficiency, and 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is the key change in SSPA Phase 2?","Question",{"text":112,"@type":113},"SSPA Phase 2 shifts rewards and recognition to be determined primarily by performance outcomes, replacing attendance and seniority.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"How will officers be evaluated under Phase 2?",{"text":117,"@type":113},"Evaluation emphasizes service quality, speed of delivery, and innovation, supporting an outcome-oriented public service culture.",{"name":119,"@type":110,"acceptedAnswer":120},"Which sectors are highlighted in the remuneration focus of Phase 2?",{"text":121,"@type":113},"Phase 2 focuses on critical sectors such as digital and data services, healthcare, education, and security.",{"name":123,"@type":110,"acceptedAnswer":124},"What other goals does Phase 2 pursue beyond pay and performance?",{"text":125,"@type":113},"Phase 2 aims to strengthen integrity, efficiency, and competitiveness, reduce long-term fiscal burden related to retirement benefits, and improve 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[  \n# SSPA PHASE 2\n\nFocus on performance in civilservice wage scheme's next stage  \nNS728·12.2025 PG·2  \nPUTRAJAYA:The implementa-tion of Phase 2 of the Public Ser-vice Remuneration System(SS-PA)marks a fundamental shift inthe public sector,with perfor-mance outcomes now the prima-ry determinant for rewards andrecognition,replacing atten-dance and seniority.  \nPublic Service Department di-rector-general Tan Sri Wan Ah-mad Dahlan said the evaluationof officers\"would emphasise ser-vice quality,speed of deliveryand innovation.  \nHe said this would cultivate amore responsive and productivepublic service.  \n\"The goal is to build an out-come-oriented public serviceculture that encourages civil ser-vants to be innovative and agilein meeting public expectations,”he said.  \nHe said the initiative would at-tract and retain high-quality tal-ent,helping to narrow the com-petitiveness gap between thepublic and private sectors.  \nUnder Phase 2,remunerationstructures will be made morecompetitive,with a focus on crit-ical sectors such as digital anddata services,healthcare,educa-tion and security.  \n\"A competitive pay structure,supported by continuous profes-sional development,will positionthe public service more closelywith external market standards,\"he said.  \nWan Ahmad Dahlan said SSPAPhase 2 was intended to strength-en integrity,efficiency and com-petitiveness in the public service.  \nHe said the Phase 2 study,which began in January,alsoseeks to reduce the government'slong-term fiscal burdenrelated toretirement benefits,while en-hancing productivity throughvalue-based practices,digitaladoption and integrity-drivengovernance.  \nSSPA Phase 2 builds on Phase 1that came into force on Dec 1,2024,focusing on human capitalempowerment.  \nTan Sri Wan Ahmad DahlanAbdul Aziz  \nThe scheme reassesses policiesand expands earlier initiatives,including a feasibility study on aspecial appointment pathway tothe Higher Service Group,as wellas revisionsto public sectortrain-ing and human resource devel-opment policies.  \nWan Ahmad Dahlan said stake-holder engagement remains cen-tral to the reform process,withfeedback gathered through con-sultations at all levels,includingplatforms such as the NationalJoint Council and the Congress ofUnions of Employees in the Pub-lic and Civil Services.  \n\"These engagements are ongo-ing to ensure smooth and orderlyimplementation,\"he said.Berna-ma","cbCaiiLiCRSMSHSd","https://ap.wps.com/l/cbCaiiLiCRSMSHSd","pdf",232606,"English","# SSPA PHASE 2\n## Performance-based remuneration shift\n## Evaluation focus: quality, speed, innovation\n## Competitive pay and priority sectors\n## Integrity, efficiency, and fiscal sustainability\n## Stakeholder engagement and implementation","[{\"question\":\"What is the key change in SSPA Phase 2?\",\"answer\":\"SSPA Phase 2 shifts rewards and recognition to be determined primarily by performance outcomes, replacing attendance and seniority.\"},{\"question\":\"How will officers be evaluated under Phase 2?\",\"answer\":\"Evaluation emphasizes service quality, speed of delivery, and innovation, supporting an outcome-oriented public service culture.\"},{\"question\":\"Which sectors are highlighted in the remuneration focus of Phase 2?\",\"answer\":\"Phase 2 focuses on critical sectors such as digital and data services, healthcare, education, and security.\"},{\"question\":\"What other goals does Phase 2 pursue beyond pay and performance?\",\"answer\":\"Phase 2 aims to strengthen integrity, efficiency, and competitiveness, reduce long-term fiscal burden related to retirement benefits, and improve productivity through value-based practices, digital adoption, and integrity-driven governance.\"}]","SSPA PHASE 2 - Focus on performance in civil service wage scheme next stage | PDF"]