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It explains what on-call means, outlines responsibilities for managers, line managers, and on-call participants, and describes service participation, location, and practical guidance. The policy also covers pay arrangements, travel expense reimbursement, public holiday on-call arrangements, compensatory rest, and health and wellbeing support. 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It also explains the terms and conditions for people participating in on-call services.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"Who does the policy apply to within the ICB?",{"text":117,"@type":113},"The policy applies to everyone employed by the ICB, including staff on Agenda for Change, VSM, Medical & Dental, and Local Clinical & Professional Terms and Conditions.",{"name":119,"@type":110,"acceptedAnswer":120},"What key areas does the policy cover for on-call participation?",{"text":121,"@type":113},"It defines what on-call is, describes service descriptions and participation, sets location expectations, and outlines responsibilities of managers and line managers. It also covers pay, travel expenses for attending work premises, public holiday on-call arrangements, compensatory rest, and health and wellbeing.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},488774,1791331961,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":34,"category_name":35,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":44,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":139,"language":140,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":141,"faqs":142,"seo_title":143,"seo_description":67,"update_tm":144,"read_time":145,"preview_page_count":4},7971461740909,"https://ap-avatar.wpscdn.com/davatar_155a257f0dc6eb9ab79c44ca47cae57d","On-Call Policy  \n\n| Policy Folder & Policy Number | HR |\n| --- | --- |\n| Version: | 1.0 |\n| Ratified by: | Integrated Care Board |\n| Date ratified: |  |\n| Name of originator/author: | NHSE National Policy |\n| Name of responsible committee/individual: | People, Culture & Inclusion Committee |\n| Date approved by Committee/individual | See inside cover |\n| Date issued: |  |\n| Review date: |  |\n| Target audience: | All ICB employees |\n\n\n| CONSULTATION SCHEDULE |  |  |\n| --- | --- | --- |\n| Name and Title of Individual | Groups consulted | Date Consulted |\n| Staff | Staff Engagement Group | November 2024 |\n| Staff who are on-call | Staff who are on-call | November 2024 |\n|  |  |  |\n\n\n| APPROVALS & RATIFICATION SCHEDULE |  |\n| --- | --- |\n| Name of Committee approving Policy | Date |\n| People Culture & Inclusion Committee | January 2025 |\n|  |  |\n|  |  |\n\n\n| VERSION CONTROL |  |  |  |\n| --- | --- | --- | --- |\n| Version | Version/Description of amendments | Date | Author/amended by |\n| 1.0 | New policy | October 2024 | Sara Hayes |\n|  |  |  |  |\n|  |  |  |  |\n\n\n| IMPACT ASSESSMENTS – AVAILABLE ON REQUEST |  |  |  |\n| --- | --- | --- | --- |\n|  | Stage | Complete | Comments |\n| Equality Impact Assessment | Initial | February 2025 |  |\n| Quality Impact Assessment |  | N/A |  |\n| DPIA |  | N/A |  |\n\nContents  \n1. What is a people policy ....................................................................................................1  \n2. Why we have this policy ...................................................................................................1  \n3. What this policy covers.....................................................................................................1  \n4. Who does this policy apply to? .........................................................................................1  \n5. What is on-call ..................................................................................................................1  \n6. Service Descriptions.........................................................................................................2  \n7. Participation in an on-call service .....................................................................................2  \n8. On-call service location ....................................................................................................2  \n9. Expectations and Responsibilities ....................................................................................2  \nOur expectation of Managers responsible for an on-call service ..........................................3  \nOur expectation of line managers of those who participate in an on-call service .................4  \nOur expectation of you, our colleagues ................................................................................5  \n10. What you’ll be paid ....................................................................................................6  \nIf you need to travel to a work premises because of an on-call issue, we will pay your travelling expenses in accordance with the ICB’s usual approach.......................................6  \n11. Being on-call on a public holiday...............................................................................6  \n12. Compensatory Rest ..................................................................................................7  \n13. Looking after your health and wellbeing....................................................................7  \n14. How do we know that this policy treats people fairly? ...............................................8  \n15. How do I access help and guidance? .......................................................................8  \n16. Training and Implementation .....................................................................................8  \n17. Review, Ratification and Archiving ............................................................................8  \n18. Dissemination and Public","cbCaimpxbbJj6F5O","https://ap.wps.com/l/cbCaimpxbbJj6F5O","pdf",832484,18,"English","# What is a people policy\n# Why we have this policy\n# What this policy covers\n# Who does this policy apply to?\n# What is on-call\n# Service Descriptions\n# Participation in an on-call service\n# On-call service location\n# Expectations and Responsibilities\n## Our expectation of Managers responsible for an on-call service\n## Our expectation of line managers of those who participate in an on-call service\n## Our expectation of you, our colleagues\n# What you’ll be paid\n# Being on-call on a public holiday\n# Compensatory Rest\n# Looking after your health and wellbeing\n# How do we know that this policy treats people fairly?\n# How do I access help and guidance?\n# Training and Implementation\n# Review, Ratification and Archiving\n# Dissemination and Publication\n# Appendix A: Template for an on-call Service Description","[{\"question\":\"What is the purpose of this on-call policy?\",\"answer\":\"The policy provides support, advice, and guidance on expectations for on-call services, including how staff are treated and how to access help. It also explains the terms and conditions for people participating in on-call services.\"},{\"question\":\"Who does the policy apply to within the ICB?\",\"answer\":\"The policy applies to everyone employed by the ICB, including staff on Agenda for Change, VSM, Medical \\u0026 Dental, and Local Clinical \\u0026 Professional Terms and Conditions.\"},{\"question\":\"What key areas does the policy cover for on-call participation?\",\"answer\":\"It defines what on-call is, describes service descriptions and participation, sets location expectations, and outlines responsibilities of managers and line managers. It also covers pay, travel expenses for attending work premises, public holiday on-call arrangements, compensatory rest, and health and wellbeing.\"}]","SSOT ICB On-Call Policy - FINAL February 2025 | PDF",1790817416,45]