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It frames universities as complex adaptive systems shaped by competition for prestige, rankings, and resources, then outlines leadership challenges, especially frustration and isolation in emerging roles. The report develops a stakeholder model, analyzes research support domains such as RDM, RIM, profiles, FAR, analytics, and ORCID adoption, and offers practical strategies for relationship building across campuses.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":40,"@type":76,"position":81},"https://docshare.wps.com/document/research-report/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/social-interoperability-in-research-support-cross-campus-partnerships-and-the-university-research-enterprise/585523/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/social-interoperability-in-research-support-cross-campus-partnerships-and-the-university-research-enterprise/585523.png","ImageObject",300,407,{"name":92,"@type":93},"Alex Sinclair","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-10-24","2026-10-15",true,{"@type":102,"interactionType":103,"userInteractionCount":81},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"What does the report mean by social interoperability in research support?","Question",{"text":112,"@type":113},"It describes how different campus stakeholders coordinate and connect to support research activities effectively, enabling collaboration across institutional units.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"How does the report characterize universities and why does it matter?",{"text":117,"@type":113},"It treats universities as complex adaptive systems, shaped by competitive pressures and leadership constraints, which influences how research support relationships form and evolve.",{"name":119,"@type":110,"acceptedAnswer":120},"What practical tactics does the report recommend for building cross-campus relationships?",{"text":121,"@type":113},"It emphasizes securing buy-in, understanding the audience, communicating clearly, offering concrete solutions, timing engagement, creating meeting opportunities, and using shared staff and embedded resources.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},585523,1792209266,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":39,"category_name":40,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":81,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":139,"language":140,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":141,"faqs":142,"seo_title":143,"seo_description":67,"update_tm":144,"read_time":145,"preview_page_count":4},1099523882182,"https://ap-avatar.wpscdn.com/davatar_6f874abed73319feea01a86fa6f0fab8","OCLC RESEARCH REPORT  \nSocial Interoperability in Research Support:  \nCross-campus partnerships and the university research enterprise  \nRebecca Bryant, Annette Dortmund, and Brian Lavoie  \nSocial Interoperability in Research Support: Cross-Campus Partnerships and the University Research Enterprise  \nRebecca Bryant  \nSenior Program Officer  \nAnnette Dortmund  \nSenior Product Manager  \nBrian Lavoie  \nSenior Research Scientist  \n© 2020 OCLC.  \nThis work is licensed under a Creative Commons Attribution 4.0 International License.  \n[http://creativecommons.org/licenses/by/4.0/](http://creativecommons.org/licenses/by/4.0/)  \nAugust 2020  \nOCLC Research  \nDublin, Ohio 43017 USA  \n[www.oclc.org](www.oclc.org)  \nISBN: 978-1-55653-157-6  \nDOI: 10.25333/wyrd-n586  \nOCLC Control Number: 1184125043  \nORCID iDs  \nRebecca Bryant  [http://orcid.org/0000-0002-2753-3881](http://orcid.org/0000-0002-2753-3881)  \nAnnette Dortmund   [https://orcid.org/0000-0003-1588-9749](https://orcid.org/0000-0003-1588-9749)  \nBrian Lavoie  [http://orcid.org/0000-0002-7173-8753](http://orcid.org/0000-0002-7173-8753)  \nPlease direct correspondence to:  \nOCLC Research  \n[oclcresearch@oclc.org](oclcresearch@oclc.org)  \n[Suggested citation:](Suggested citation:)  \nBryant, Rebecca, Annette Dortmund, and Brian Lavoie. 2020. Social Interoperability in Research Support: Cross  \nCampus Partnerships and the University Research Enterprise. Dublin, OH: OCLC Research.  \n[https://doi.org/10.25333/wyrd-n586](https://doi.org/10.25333/wyrd-n586).  \nCONTENTS  \n[Foreword ............................................................................................ vi](Foreword ............................................................................................ vi)  \nBuilding Intra-Campus Relationships Around Research Support Services ............................................................................................... 1  \nIntroduction.............................................................................................................. 1  \nScope and Methods .................................................................................................3  \nLimitations ................................................................................................................4  \nThe Campus Environment .................................................................. 5  \nUniversities are Complex Adaptive Systems ..........................................................5  \nIntense Competition for Prestige, Rankings, and Resources .................................6  \nLeadership Challenges ............................................................................................ 7  \nFrustration and Isolation in Emerging Roles ........................................................... 7  \nA Model for Conceptualizing University Research Support Stakeholders ....................................................................................... 9  \nAcademic Affairs .................................................................................................... 10  \nResearch Administration......................................................................................... 11  \nThe Library............................................................................................................... 11  \nInformation and Communications Technology (ICT) .......................................... 12  \nFaculty Affairs and Governance ............................................................................ 13  \nCommunications .................................................................................................... 14  \nSocial Interoperability in Research Support Services ......................16  \nResearch Data Management (RDM) ........................................................................17  \nResearch Information Management (RIM) ............................................................ 19  \nPublic researcher profiles ...........","cbCaivs79osT36SE","https://ap.wps.com/l/cbCaivs79osT36SE","pdf",1899027,52,"English","# Foreword\n# Building Intra-Campus Relationships Around Research Support Services\n## Introduction\n## Scope and Methods\n## Limitations\n## The Campus Environment\n## Social Interoperability in Research Support Services\n## Cross-Campus Relationship Building: Strategies and Tactics\n## Relationship Building: Practical Advice","[{\"question\":\"What does the report mean by social interoperability in research support?\",\"answer\":\"It describes how different campus stakeholders coordinate and connect to support research activities effectively, enabling collaboration across institutional units.\"},{\"question\":\"How does the report characterize universities and why does it matter?\",\"answer\":\"It treats universities as complex adaptive systems, shaped by competitive pressures and leadership constraints, which influences how research support relationships form and evolve.\"},{\"question\":\"What practical tactics does the report recommend for building cross-campus relationships?\",\"answer\":\"It emphasizes securing buy-in, understanding the audience, communicating clearly, offering concrete solutions, timing engagement, creating meeting opportunities, and using shared staff and embedded resources.\"}]","Social Interoperability in Research Support - Cross-Campus Partnerships and the University Research Enterprise | PDF",1792054956,131]