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ANNUAL REPORT SJSU WRITING CENTER  \nCompiled and Submitted by  \nMichelle Hager, Director  \nSections Written by  \nMichelle Hager, Director  \nLakmini Campbell, Coordinator of Administrative Support & Operations Amy Russo, Coordinator of Multilingual Writing Support Services Seher Vora, Coordinator of Online Writing Support Services  \nGraphic Design by  \nKristina Tran, Writing Tutor  \nIntroduction 1  \nDirector’s Executive Summary 2  \nMission Statement 3  \nDEI Statement 3  \nExpectations and Procedures 4  \nHiring and Training Tutors 7  \nOnline Tutor Training Overhaul 10  \nCoffee with a Colleague 12  \nCandidate Hub and Team Hub 13  \nTutoring & Workshops 14  \nTutoring Overview 15  \nReporting Period 15  \nServices 16  \nWCOnline System 16  \nData Limitations 17  \nTutoring Data 18  \nHistorical Use of the Writing Center 18  \nAbout Our Students 19  \nEthnicity 19  \nGender 19  \nFirst/Home Language 19  \nCurrent Standing/Level 20  \nCollege 20  \nAbout Our Support 21  \nUtilization 21  \nAttendance 21  \nAppointments Per Student 22  \nDepartment 22  \nCourse Classification 23  \nWriting Focus 23  \nWriting Type 24  \nWriting Stage 25  \nEvaluations 25  \nWorkshops 26  \nWorkshop Topics 26  \nWorkshop Services 26  \nWorkshop Evaluations 30  \nOverhaul of Workshop Materials for an Online Environment 31  \nCampus Communications 35  \nMailing Lists for Students and Faculty 36  \nFollow-up Email Communications with Faculty 36  \nModel Emails 36  \nSelected Faculty Responses to Follow-up Emails 39  \nOnline Resources 44  \nHomegrown Handouts 45  \nCanvas Modules 47  \nGraduate Writing Subject Guides 47  \nWriting Toolboxes 47  \nYouTube Channel 48  \nThe Write Attitude Blog 49  \nSocial Media Platforms 52  \nEvents & Outreach 54  \nHouse Calls 55  \nTabling Events 55  \nWeeks of Welcome (WoW) 56  \nWriting Group Creation Guide and Training 56  \n“Write at Home” Housewarming 57  \nSlide Design Presentation for the Public 57  \nFinals Week Support 57  \nFoundations of Graduate Writing (FoGW) 57  \nOn-Campus Partnerships 68  \nCourse-Embedded Tutors 69  \nProgrammatic Tutoring Partnerships 70  \nTutor Training Partners 70  \nCollege of Graduate Studies (CGS) 70  \nGrad Slam 71  \nInternational Student and Scholar Services (ISSS) 74  \nInstitute for the Study of Sport, Society and Social Change (ISSSSC) 75  \nTransforming Communities: Exploring Your Language Learning Personal 75  \nHistory  \nMOSAIC Pop-Up Event 75  \nDEI Events and Collaborations 76  \nCenter for Faculty Development (CFD) 76  \nTraining Workshops for Faculty 77  \nFaculty Writing Assignments Review Service 77  \nPersonnel 78  \nProfessional Staff 79  \nStudent Coordinators and Assistants 83  \nWriting Tutors 87  \nintroduction   \nINTRODUCTION  \nDirector’s Executive Summary  \nThe San José State University Writing Center opened in 2007 and is a unit of the College of Humanities and Arts. We offer a variety of resources to help students become better writers , and we assist students of all levels, from all disciplines, and during any part of the writing process.  \nThis annual report is organized to progress from the work we do at the Writing Center to the additional activities we participate in on campus. The report ends with a listing of our personnel and their accomplishments in the last year.  \nIn 2022-2023, we offered various forms of support to serve the needs ofa campus population of over 30,000 students.  \n• We continued to offer various types of tutoring to reach more of the SJSU student population. In 2022-2023, we offered in-person appointments, online appointments, course-embedded tutoring, our “Ask a Tutor” live chat service, and in-person drop-in sessions. We were also open for business whenever classes were in session, including in the winter and summer.  \n• Our tutors conducted 4,616 sessions in 2022-2023 with 1,558 unique clients.  \n• Our online appointment utilization rates during the fall 2022 and spring 2023  \nsemesters were strong at 81.83% and 76.44% respectively. While online tutoring con","cbCairr4oJWVsz24","https://ap.wps.com/l/cbCairr4oJWVsz24","pdf",16384276,104,"English","# Introduction\n## Director’s Executive Summary\n## Mission Statement\n## DEI Statement\n## Expectations and Procedures\n# Tutoring and Workshops\n## Hiring and Training Tutors\n## Online Tutor Training Overhaul\n## Tutoring & Workshops\n## Tutoring Overview\n## Reporting Period\n## Services\n## WCOnline System\n## Tutoring Data\n## About Our Students\n## About Our Support\n## Workshops and Evaluations\n# Online Resources and Outreach\n## Campus Communications\n## Online Resources\n## Homegrown Handouts\n## Canvas Modules\n## YouTube Channel\n## The Write Attitude Blog\n## Social Media Platforms\n## Events & Outreach\n# Partnerships, Personnel, and Staff\n## On-Campus Partnerships\n## Personnel","[{\"question\":\"What tutoring and support formats did the Writing Center offer in 2022-2023?\",\"answer\":\"The center provided in-person appointments, online appointments, course-embedded tutoring, an “Ask a Tutor” live chat service, and in-person drop-in sessions during class sessions, including winter and summer.\"},{\"question\":\"How many tutoring sessions and unique clients were recorded in 2022-2023?\",\"answer\":\"The Writing Center conducted 4,616 sessions and served 1,558 unique clients during 2022-2023.\"},{\"question\":\"What were the utilization rates for online appointments in fall 2022 and spring 2023?\",\"answer\":\"Online appointment utilization rates were strong at 81.83% for fall 2022 and 76.44% for spring 2023.\"}]","SJSU Writing Center 2022-2023 Annual Report | PDF",262]