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It outlines eligibility criteria, exam selection, the application and scheduling workflow, candidate agreements, testing accommodations, and rules covering cancellations, transfers, and emergencies. 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HANDBOOK  \nQUICK REFERENCE GUIDE  \nSHRM  \n1800 Duke Street, Alexandria, VA 22314 USA  \n800.283.7476, option 3 (U.S. only) or +1.703.548.3440, option 3 (International)» [Website:](Website: shrm.org/certification)[ shrm.org/certification](Website: shrm.org/certification)  \n» [General questions/information:](General questions/information: shrmcertification@shrm.org)[ shrmcertification@shrm.org](General questions/information: shrmcertification@shrm.org)  \nPrometric  \nTo schedule, reschedule or cancel an exam appointment,  \n[visit](visit prometric.com/shrm or call 888.736.0134)[ prometric.com/shrm](visit prometric.com/shrm or call 888.736.0134)[ or call 888.736.0134](visit prometric.com/shrm or call 888.736.0134).  \nInternational candidates may schedule, reschedule or cancel an [appointment at](appointment at prometric.com/shrm or by calling the appropriate number)[ prometric.com/shrm](appointment at prometric.com/shrm or by calling the appropriate number)[ or by calling the appropriate number](appointment at prometric.com/shrm or by calling the appropriate number)[ ](appointment at prometric.com/shrm or by calling the appropriate number)[listed in](listed in Appendix B: Regional Testing Contact Centers.)[ Appendix B: Regional Testing Contact Centers](listed in Appendix B: Regional Testing Contact Centers.)[.](listed in Appendix B: Regional Testing Contact Centers.)  \nIf scheduling or rescheduling an appointment with testing accommodations, call 800.967.1139.  \nFor test site emergency closure information, [visit](visit prometric.com/sitestatus)[ prometric.com/sitestatus](visit prometric.com/sitestatus).  \nC O N T E N T S  \nINTRODUCTION  \n2 The Journey Begins  \n2 How to Use This Handbook  \n2 Nondiscrimination Statement  \n3 About SHRM Certification  \n4 The SHRM Certification Process  \nDECIDE TO CERTIFY  \n5 SHRM Certification Eligibility Criteria  \n5 SHRM Certified Professional (SHRM-CP)  \n5 SHRM Senior Certified Professional (SHRM-SCP)  \n6 Selecting the Right Certification  \n6 2024 Testing Schedule  \n7 Exam Fees  \n7 Payment Methods  \nAPPLY FOR AND SCHEDULE THE EXAM  \n8 Application Process  \n8 Policies and Agreements  \n9 SHRM Certification Candidate Agreement  \n11 Reasonable Accommodations for Testing  \n11 Eligibility Verification  \n12 Application Denials  \n12 Application Appeals  \n12 Scheduling Exam Appointments  \n13 Name Change and Profile Updates  \n13 Exam Level Changes  \n13 Rescheduling Exam Appointments  \n14 Exam Transfer  \n14 Exam Appointment Cancellations  \n14 Medical or Personal Emergencies  \n15 Refund Policy  \n15 ‘No-Shows’  \nPREPARE FOR THE EXAM  \n16 Exam Composition  \n16 Sample Questions  \n16 Exam Administration  \n17 Test Administration Platform  \n17 Preparation Resources  \nTESTING  \n18 Testing Identification Requirements and Rules  \n19 Testing Irregularities  \n19 Inclement Weather and Local or National Emergencies  \n20 Test Results  \n20 Score Information  \n20 Data Confidentiality  \n20 Score Validity and the Right to Cancel Scores  \n20 Request for a Results Review  \n21 Exam Item Challenge  \n21 Exam Appeals  \n21 Retaking the Test  \n21 Violations and Investigations  \n22 Appeals of Investigation Disputes  \nACHIEVE CERTIFICATION  \n23 Earning the Certification  \n23 Online Certified Directory  \n23 Digital Badge  \nRECERTIFY  \n24 Maintaining Your Certification  \nAPPENDICES  \n25 Appendix A: Sample Candidate Score and Feedback Report  \n27 Appendix B: Regional Testing Contact Centers  \n28 Appendix C: Legal Restrictions and Processes for OFAC Sanction Countries  \nTHE JOURNEY BEGINS  \nCongratulations on your decision to pursue SHRM certification, which includes the SHRM Certified Professional (SHRM-CP®) and SHRM Senior Certified Professional (SHRM-SCP®) certifications. Developed by SHRM, these certifications provide HR professionals the opportunity to demonstrate their mastery of the core competencies needed to ensure success in toda","cbCaiv0fLjXtzube","https://ap.wps.com/l/cbCaiv0fLjXtzube","pdf",1997939,31,"English","# Introduction\n## The Journey Begins\n## How to Use This Handbook\n## Nondiscrimination Statement\n## About SHRM Certification\n## The SHRM Certification Process\n# Decide to Certify\n## SHRM Certification Eligibility Criteria\n## Selecting the Right Certification\n## 2024 Testing Schedule\n## Exam Fees\n# Apply for and Schedule the Exam\n## Application Process\n## Policies and Agreements\n## Reasonable Accommodations for Testing\n## Eligibility Verification\n## Application Denials and Appeals\n## Scheduling Exam Appointments\n## Rescheduling and Transfers\n## Refund Policy and No-Shows\n# Prepare for the Exam\n## Exam Composition\n## Sample Questions\n## Exam Administration\n## Test Administration Platform\n## Preparation Resources\n# Testing\n## Testing Identification Requirements and Rules\n## Testing Irregularities\n## Inclement Weather and Emergencies\n## Test Results and Score Information\n## Data Confidentiality and Score Validity\n## Results Review and Exam Appeals\n## Retaking the Test\n## Violations and Investigations\n# Achieve Certification\n## Earning the Certification\n## Online Certified Directory\n## Digital Badge\n# Recertify\n## Maintaining Your Certification\n# Appendices\n## Sample Candidate Score and Feedback Report\n## Regional Testing Contact Centers\n## Legal Restrictions and Processes for OFAC Sanction Countries","[{\"question\":\"What certifications does this handbook cover?\",\"answer\":\"It covers SHRM Certified Professional (SHRM-CP®) and SHRM Senior Certified Professional (SHRM-SCP®) certifications.\"},{\"question\":\"How do candidates schedule, reschedule, or cancel an exam appointment?\",\"answer\":\"Candidates schedule, reschedule, or cancel through Prometric by visiting the provided scheduling link or calling the listed numbers, with international options referencing appropriate contacts.\"},{\"question\":\"What steps are included after testing for results and reviews?\",\"answer\":\"The handbook explains score information, data confidentiality, score validity and cancellation rights, and processes such as requesting a results review and challenging exam items, including appeals related to investigations.\"}]","SHRM Certification Handbook - Quick Reference Guide | PDF",1790708910,78]