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Restaurant Association has prepared this handbook to help you properly administer the ServSafeAlcohol°Advanced Proctored Exam and ServSafe Alcohol°Primary Exam.Please read and become thoroughlyfamiliar with this information prior to administering either ServSafe Alcohol Exam.  \nFor your convenience,this handbook,along with the documents referenced within it,are also available atServSafe.com.If you would prefer to receive any of these documents via fax,please call the Service Center at800.765.2122,ext.6703.  \nPlease be aware that Section II contains the step-by-step procedures involved in preparing for and managingServSafe Alcohol\"Exams in both print and online formats.  \n## Disclaimer\n\nThe information presented in this handbook has been compiled from sources and documents believed to be reliable and represents the best professionaljudgment of the National Restaurant Association.However,the accuracy of the information presented is not guaranteed,nor is any responsibilityassumed or implied by the Association for any damage or loss resulting from inaccuracies or omissions.  \nThe Association prohibits discrimination in all its programs and activitieson the basisof race,color,national origin,gender,religion,age,disability,political beliefs,sexual orientation,or marital or family status.The Association is an equal opportunity employer.  \nTable of Contents  \nSection l-Policies  \nNational Restaurant Association Contact Information…………………………………………………………………………………………………………………………………4  \nAbout the ServSafe Alcohol® Advanced Proctored Exam……………………………………………………………………………………………………………………………5  \nAbout the ServSafe Alcohol Primary Exam…………………………………………………………………………………………………………5  \nExam Securit. …………………………………………………………………………………………………………………………………………………………6  \nDefinition and Responsibility……………………………………………………………………………………………………………………………………6  \nResponsibilities for Approved ServSafe Alcohol Instructors and  \nRegistered ServSafe Alcohol Online Proctors…………………………………………………………………………………………………………6  \nSecurity Violations………………………………………………………………………………………………………………………………………………………7  \nAppeals Policy………………………………………………………………………………………………………………………………………………………………7  \nThe Exam Security Department and Practices……………………………………………………………………………………………………7  \nThe Exam Security Departmen…………………………………………………………………………………………………………………………………7  \nData Forensics………………………………………………………………………………………………………………………………………………………………7  \nAudits and Unannounced Audits ………………………………………………………………………………………………………………………………8  \nExam Location Standards………………………………………………………………………………………………………………………………………………………………………………………………8  \nExam Accommodations and Irregularities …………………………………………………………………………………………………………9  \nExam Accommodations: Identifying Examinees with Special Needs……………………………………………………………………  \nExam Irregularities………………………………………………………………………………………………………………………………………………………9  \nExaminees with Disabilities…………………………………………………………………………………………………………………………………………9  \nForeign Language Translations……………………………………………………………………………………………………………………………………  \nCheating……………………………………………………………………………………………………………………………………………………………………………  \nEmergencies …………………………………………………………………………………………………………………………………………………………………10  \nIllness……………………………………………………………………………………………………………………………………………………………………………10  \nIntentional or Unintentional Disclosure of Test Items…………………………………………………………………………………………10  \nRestroom Breaks………………………………………………………………………………………………………………………………………………………………………………………………………………………………10  \nRecertification………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………11  \nRecertification……………………………………………………………………………………………………………………………………………………………11  \nSection Il—Procedures  \nSection Ⅱ-Procedures…………………………………………………………………………………………………………………………………………12  \nResolving Technical Issues………………………………………………………………………………………………………………………………………13  \nSubmitting a Request for Exam Accommodation…………………………………………………………………………………………………14  \nSubmitting an Irregularit","cbCaifeG9VJqgUeT","https://ap.wps.com/l/cbCaifeG9VJqgUeT","pdf",13793554,25,"English","# Section I - Policies\n## National Restaurant Association Contact Information\n## About the ServSafe Alcohol® Advanced Proctored Exam\n## About the ServSafe Alcohol Primary Exam\n## Exam Security\n## Exam Location Standards\n## Exam Accommodations and Irregularities\n## Recertification\n# Section II - Procedures\n## Resolving Technical Issues\n## Submitting a Request for Exam Accommodation\n## Submitting an Irregularity Report\n## Submitting an Appeal Request Form\n## Examinee Instructions for the Online Course & Primary Exam\n## Scheduling and Administering the Online Advanced Proctored Exam\n## Obtain and Administer Print-Based Exams","[{\"question\":\"What is the purpose of this ServSafe Alcohol administration handbook?\",\"answer\":\"It explains how to properly administer the ServSafe Alcohol Advanced Proctored Exam and the ServSafe Alcohol Primary Exam. It also outlines required policies and step-by-step procedures for print and online administration.\"},{\"question\":\"How can an exam administrator contact the National Restaurant Association Service Center?\",\"answer\":\"The handbook lists mail, phone, fax, website, and email contacts. For exam-related questions, it advises having the requester’s name and class sponsor information available and includes specific subject-line guidance for exam security.\"},{\"question\":\"What procedures are included for exam security and irregularities?\",\"answer\":\"The handbook covers exam security practices, responsibilities of approved instructors and online proctors, and how to handle security violations, appeals, accommodations, irregularity reporting, and intentional or unintentional disclosure of test items.\"}]","ServSafe Alcohol - Examination Administration Handbook | PDF",1790915538,63]