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The bulletin specifies training due dates, qualifying course codes, diagnostic and battery repair pathways, and rules for Expert approvals and maintenance apprentice ratings. 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We look forward to launching a new Expert path soon.  \n• Maintenance Rating – Service Technician Apprentices (008): This rating does not count toward retailer meeting certification and does not require Instructor-led Training (ILT) . To achieve this rating, all required web-based courses must be successfully completed.  \na) A maximum of two (2) Service Technician Apprentices (008) to every five (5) Service Technicians\\Working Shop Foremen is allowed.  \nb) Retailers with less than five (5) Service Technicians\\Working Shop Foremen are allowed one (1) Service Technician Apprentice.  \nReminders:  \n• All requests for changes to Auto-Enrollments must be made using the Technical Training Enrollment Change Request Form. Note, you must be logged into Volvo Cars Portal (VCP) using your CDSID to have access to the form.  \n• For 2022, a technician’s working status is the greater of their Q4 2020 or current quarter certification achievement.  \n• To perform any warranty repairs on PHEV or BEV vehicles, a technician must have credit for, G1-ILT-ELVT-21: Electric Vehicle Technician. This EVT individual certification status is reflected on the Retailer Technical Training Report (RTTR) .  \n• For details on Electric Vehicle Technician designations please refer to SMB-00-020: Electric Vehicle  Technician Designations  \n• Instructor-led Post Course Assessments: Instructor-led technical training courses now have an online End-Of-Course assessment. Technicians will have two attempts and must pass the assessment with an 80% or greater. Technicians who do not pass the assessment after two attempts must retake the course.  \n• Dress Attire: While attending Volvo technical training, the training center should be considered a professional work environment. Appropriate dress is required. This means a shirt, long pants, and shoes must be worn while attending a technical training session. Work clothes from other automotive brands are not acceptable unless co-branded with the current Volvo logo. Shirts or hats with offensive or vulgar text or images are also not permitted.  \nThe following attire is not acceptable to ensure that safety regulations are met:  \n•","cbCaihH9ZFjjhxky","https://ap.wps.com/l/cbCaihH9ZFjjhxky","pdf",417748,"English","# Q2 2022 Retailer Technical Training Requirements\n## Mandatory training by certification level\n## Fast Track to Quality certification and ASE requirements\n## Enrollment changes, assessments, and compliance reminders\n## Attire and no-show fee policy","[{\"question\":\"What is the due date for Q2 2022 training requirements?\",\"answer\":\"The due date is Tuesday, June 14th at 7 p.m. EST.\"},{\"question\":\"What training completion levels are required at the G0-Quality stage?\",\"answer\":\"100% of technicians must complete G0-Quality web-based training courses, and 80% must complete all G0-Quality instructor-led training courses.\"},{\"question\":\"How does the bulletin handle post-course assessments and failure to pass?\",\"answer\":\"Instructor-led technical training courses use an online end-of-course assessment with two attempts; technicians must score 80% or greater. If they do not pass after two attempts, they must retake the course.\"}]","Service Manager Bulletin - Q2 2022 Retailer Technical Training Requirements | PDF",1790943241,15]