[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-0-en-105":3,"doc-seo-506118-105":59,"doc-detail-506118-en":130},{"code":4,"msg":5,"data":6},0,"success",[7,13,18,23,28,33,38,43,48,51,55],{"id":8,"doc_module":4,"doc_module_name":9,"category_name":10,"show_sort_weight":11,"slug":12},1,"Document","Story & Novel",90,"story-novel",{"id":14,"doc_module":4,"doc_module_name":9,"category_name":15,"show_sort_weight":16,"slug":17},2,"Literature",80,"literature",{"id":19,"doc_module":4,"doc_module_name":9,"category_name":20,"show_sort_weight":21,"slug":22},4,"Exam",70,"exam",{"id":24,"doc_module":4,"doc_module_name":9,"category_name":25,"show_sort_weight":26,"slug":27},5,"Comic",60,"comic",{"id":29,"doc_module":4,"doc_module_name":9,"category_name":30,"show_sort_weight":31,"slug":32},6,"Technology",50,"technology",{"id":34,"doc_module":4,"doc_module_name":9,"category_name":35,"show_sort_weight":36,"slug":37},7,"Healthcare",40,"healthcare",{"id":39,"doc_module":4,"doc_module_name":9,"category_name":40,"show_sort_weight":41,"slug":42},8,"Research & Report",30,"research-report",{"id":44,"doc_module":4,"doc_module_name":9,"category_name":45,"show_sort_weight":46,"slug":47},9,"Religion & Spirituality",20,"religion-spirituality",{"id":46,"doc_module":4,"doc_module_name":9,"category_name":49,"show_sort_weight":46,"slug":50},"World Cup","world-cup",{"id":52,"doc_module":4,"doc_module_name":9,"category_name":53,"show_sort_weight":52,"slug":54},10,"Lifestyle","lifestyle",{"id":56,"doc_module":4,"doc_module_name":9,"category_name":57,"show_sort_weight":24,"slug":58},19,"General","general",{"code":4,"msg":60,"data":61},"ok",{"site_id":62,"language":63,"slug":64,"title":65,"keywords":66,"description":67,"schema_data":68,"social_meta":123,"head_meta":125,"extra_data":127,"updated_unix":129},105,"en","selection-process-emd-positions-recruitment-steps","Selection Process - EMD Positions - Recruitment Steps","","Recruitment steps for Emergency Medical Dispatcher (EMD) positions at the Medical Communications Management Centre (MCMC) are outlined from application testing through certification and on-the-job preparation. Candidates complete the CritiCall test, a required two-hour job shadowing, and an oral interview with MCMC and Human Resources. Screening includes personality assessments and language requirements in English and French, followed by reference checks. Successful candidates complete Advanced EMD certification training and proceed to paid on-the-job training with CPR Level C.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":35,"@type":76,"position":81},"https://docshare.wps.com/document/healthcare/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/selection-process-emd-positions-recruitment-steps/506118/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/selection-process-emd-positions-recruitment-steps/506118.png","ImageObject",300,407,{"name":92,"@type":93},"Dipper","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-11-09","2026-10-04",true,{"@type":102,"interactionType":103,"userInteractionCount":81},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"How long does the CritiCall test take and where is it completed?","Question",{"text":112,"@type":113},"The CritiCall test takes up to approximately two hours and is completed at the MCMC facility in Moncton, NB.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"What are the language requirements to work at the centre?",{"text":117,"@type":113},"Candidates must have a minimum level 3 (advanced) in both English and French, supported by an Official Language Assessment from the Department of Post-Secondary education, Training and Labour.",{"name":119,"@type":110,"acceptedAnswer":120},"What conditions must be met before candidates can start paid on-the-job training?",{"text":121,"@type":113},"Candidates must successfully complete the Advanced EMD course and obtain CPR Level C certification before attending the paid OJT Program.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},506118,1791714721,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":34,"category_name":35,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":81,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":14,"language":139,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":140,"faqs":141,"seo_title":142,"seo_description":67,"update_tm":143,"read_time":24,"preview_page_count":4},1374404997633,"https://ap-avatar.wpscdn.com/davatar_a8503ba1806abce46bf441b54a3ca4cd","Selection  \nProcess EMD Positions  \nBelow are the steps of the recruitment process to  \nbecome an Emergency Medical Dispatcher for Medical Communications Management Centre (MCMC).  \nSTEP 1 CritiCall Test  \nCritiCall is computer software which evaluates applicant’s critical thinking abilities and other necessary skills for success in the complex and stressful dispatching environment.  \nThe test can take up to approximately two hours to complete and is done at our MCMC facility in Moncton NB. For more [information:](information: www.criticall911.com)[ ](information: www.criticall911.com)[www.criticall911.com](information: www.criticall911.com)  \nSTEP 2 Job Shadowing  \nA two-hour job shadowing is required at our MCMC facility. The goal is to learn more about the position by shadowing an experienced Dispatcher.  \nThe applicant is not paid for the job shadowing hours.  \nSTEP 3 Interview  \nIf the applicant is successful in Steps 1-2, they will be invited to an oral interview.  \nThe interview is performed by representatives and managers from MCMC and Human Resources.  \nSTEP 4 Personality Screening  \nDispatching is not for everyone. We conduct several job specific assessments to assist with the hiring process.  \nSTEP 5 Language Assessment  \nYou must be a minimum level 3 (advanced) in both English and French to work in our centre. Applicants will undergo a valid Official Language Assessment from the Department of Post-Secondary education, Training and Labour.  \nSTEP 6 Reference Checks  \nIf the applicant is successful with the interview, HR will conduct reference checks.  \n© Ambulance New Brunswick  \nSelection Process EMD Positions  \nSTEP 7 Emergency Medical Dispatch course (EMD)  \nThe applicant will have to successfully complete the Advanced Emergency Medical Dispatcher (EMD) Certification course with the National Academy of Emergency Medical Dispatch. This is offered at our MCMC facility in Moncton, NB to those who successfully complete the above six steps.  \nAdvanced EMD training helps to master emergency medical dispatching on the front lines. Applicants will learn how to handle difficult callers, identify the correct chief complaint, assign needed resources, effectively communicate between responders and callers, and provide life-saving support.  \nThis is hands-on training with real-life examples, audiovisual tools, and instructors who have spent years in EMS as dispatchers and responders.  \nYou are required to maintain your Emergency Medical Dispatcher Certification in accordance with standards set by International Academy of Emergency Dispatching when employed with ANB.  \nFor more [information:](information: www.prioritydispatch.net)[ ](information: www.prioritydispatch.net)[www.prioritydispatch.net](information: www.prioritydispatch.net).  \nSTEP 8 On-the-Job-Training  \nFor an applicant to attend the paid On-the-Job-Training (OJT) Program for the Dispatcher position, they must successfully complete the Advanced EMD course and obtain CPR Level C certification.  \nAn experienced Dispatcher serves as the course instructor for the formal classroom training, which lasts approximately 8 weeks in duration.  \nThe OJT Program takes place in a Dispatcher’s normal working condition, using actual tools, equipment, documents and materials that Dispatchers use in the real working environment.  \n© Ambulance New Brunswick","cbCaic85fnousYU9","https://ap.wps.com/l/cbCaic85fnousYU9","pdf",224812,"English","# Recruitment steps for EMD positions\n## Step 1 CritiCall Test\n## Step 2 Job Shadowing\n## Step 3 Interview\n## Step 4 Personality Screening\n## Step 5 Language Assessment\n## Step 6 Reference Checks\n## Step 7 Emergency Medical Dispatch course (EMD)\n## Step 8 On-the-Job-Training","[{\"question\":\"How long does the CritiCall test take and where is it completed?\",\"answer\":\"The CritiCall test takes up to approximately two hours and is completed at the MCMC facility in Moncton, NB.\"},{\"question\":\"What are the language requirements to work at the centre?\",\"answer\":\"Candidates must have a minimum level 3 (advanced) in both English and French, supported by an Official Language Assessment from the Department of Post-Secondary education, Training and Labour.\"},{\"question\":\"What conditions must be met before candidates can start paid on-the-job training?\",\"answer\":\"Candidates must successfully complete the Advanced EMD course and obtain CPR Level C certification before attending the paid OJT Program.\"}]","Selection Process - EMD Positions - Recruitment Steps | PDF",1791157699]