[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-0-en-105":3,"doc-seo-624246-105":59,"doc-detail-624246-en":130},{"code":4,"msg":5,"data":6},0,"success",[7,13,18,23,28,33,38,43,48,51,55],{"id":8,"doc_module":4,"doc_module_name":9,"category_name":10,"show_sort_weight":11,"slug":12},1,"Document","Story & Novel",90,"story-novel",{"id":14,"doc_module":4,"doc_module_name":9,"category_name":15,"show_sort_weight":16,"slug":17},2,"Literature",80,"literature",{"id":19,"doc_module":4,"doc_module_name":9,"category_name":20,"show_sort_weight":21,"slug":22},4,"Exam",70,"exam",{"id":24,"doc_module":4,"doc_module_name":9,"category_name":25,"show_sort_weight":26,"slug":27},5,"Comic",60,"comic",{"id":29,"doc_module":4,"doc_module_name":9,"category_name":30,"show_sort_weight":31,"slug":32},6,"Technology",50,"technology",{"id":34,"doc_module":4,"doc_module_name":9,"category_name":35,"show_sort_weight":36,"slug":37},7,"Healthcare",40,"healthcare",{"id":39,"doc_module":4,"doc_module_name":9,"category_name":40,"show_sort_weight":41,"slug":42},8,"Research & Report",30,"research-report",{"id":44,"doc_module":4,"doc_module_name":9,"category_name":45,"show_sort_weight":46,"slug":47},9,"Religion & Spirituality",20,"religion-spirituality",{"id":46,"doc_module":4,"doc_module_name":9,"category_name":49,"show_sort_weight":46,"slug":50},"World Cup","world-cup",{"id":52,"doc_module":4,"doc_module_name":9,"category_name":53,"show_sort_weight":52,"slug":54},10,"Lifestyle","lifestyle",{"id":56,"doc_module":4,"doc_module_name":9,"category_name":57,"show_sort_weight":24,"slug":58},19,"General","general",{"code":4,"msg":60,"data":61},"ok",{"site_id":62,"language":63,"slug":64,"title":65,"keywords":66,"description":67,"schema_data":68,"social_meta":123,"head_meta":125,"extra_data":127,"updated_unix":129},105,"en","section-title-pharmacy-technician-public-and-patient-engagement-plan-of-action","Section title - Pharmacy Technician – public and patient engagement plan of action","","Pharmacy Technician recognition requires Pearson, working with centre providers, to create a robust process for consistently collecting and using the views of patients and the public in the design and delivery of the qualification (GPhC Criterion 5.5). The plan defines direct and indirect engagement routes, including Pearson surveys via a QR poster, annual patient/public panel discussions with provider templates, and SV verification discussions and trainee interviews (with consent). Providers must log at least 6 documented stakeholder interactions yearly (minimum 2 with patients/public) and submit analysed feedback to Pearson on an October-to-review cycle.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":35,"@type":76,"position":81},"https://docshare.wps.com/document/healthcare/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/section-title-pharmacy-technician-public-and-patient-engagement-plan-of-action/624246/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/section-title-pharmacy-technician-public-and-patient-engagement-plan-of-action/624246.png","ImageObject",300,407,{"name":92,"@type":93},"mieayamfan","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/vnd.openxmlformats-officedocument.presentationml.presentation","2026-11-03","2026-10-20",true,{"@type":102,"interactionType":103,"userInteractionCount":81},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"Why must Pearson collect patients’ and the public’s views for the Pharmacy Technician qualification?","Question",{"text":112,"@type":113},"The recognition team requires evidence that patients and the public views are sought and engaged consistently through ongoing design and delivery to meet GPhC Criterion 5.5.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"How does Pearson collect feedback through direct and indirect engagement routes?",{"text":117,"@type":113},"Direct routes include Pearson surveys and panel discussions, plus SV verification discussions with consent. 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All rights reserved.\n1\nIntroductions to the team\nCopyright 2025 Pearson. All rights reserved.\n2\nAgenda\nCopyright 2025 Pearson. All rights reserved.\n3\n1\nWhy this process exists (GPhC Criterion 5.5)\n2\nOverview: how feedback is collected\n3\nWhat feedback we will be collecting direct and indirect\n4\nWhat training providers must do (minimum expectations)\n5\nTimeline, review and outcomes\n7\nProvider closing checklist (what to do now)\n8\nQuestions\nOutcome of Pearson Pharmacy Technician re – recognition event October 2025\n​The recognition team agreed to recommend to the Registrar of the General Pharmaceutical Council (GPhC) that the Pharmacy Technician qualification (including apprenticeship pathway) provided by Pearson Education Ltd should be re-recognised for a further period of six years with an interim event at the mid-way point, subject to 1 condition. ​\n​​Condition: Pearson, working with centre providers, must devise a robust process to collect the views of a patients and the public. This is because the recognition team could not see evidence of how patients and the public views are being sought and engaged consistently through the ongoing design and delivery of the qualification. This is to meet criterion 5.5.\nEvidence of how Pearson plans to address this condition was approved by the GPhC\nCopyright 2025 Pearson. All rights reserved.\n4\nInsert offscreen slide title here\nWhy this process exists (GPhC Criterion 5.5)\nCopyright 2025 Pearson. All rights reserved.\n5\nPearson must meet GPhC Conditions of Recognition, Criterion 5.5\nRequirement: gather views of a range of stakeholders, including patients and the public, and take account of them in course design and delivery\nPearson is the awarding body (not the delivery organisation), so feedback is collected via direct and indirect engagement routes\nOverview: how feedback will be  collected\nCopyright 2025 Pearson. All rights reserved.\n6\nDirect engagement: surveys, panel discussions, SV verification discussions (with consent)\nIndirect engagement: training provider feedback logs, trainee interviews during verification activities\nAll information and data is analysed internally to identify themes, key points and priorities\nDirect method 1: Pearson surveys (QR poster)\nCopyright 2025 Pearson. All rights reserved.\n7\nPearson provides a poster to display in trainee workplaces\nPoster includes a QR code that links to a webform with set questions\nCaptures views on: trainees, and the training being undertaken\nTheme for 2026 is Unit 3 Personal Development for Pharmacy Technicians\nDirect method 2: Annual panel discussions\nCopyright 2025 Pearson. All rights reserved.\n8\nTraining providers must run annual panel discussions with representatives from patients/public\nPearson sets the theme and provides templates and pre-set questions\nPearson may request to attend any planned panel discussions\nSuggested visual: Theme + questions (Pearson) → Panel (Provider) → Outputs shared with Pearson\nTheme for 2026 will be Unit 1 Principles of Person-Centred Approaches for Pharmacy Technicians\nDirect/indirect method 3: SV activities & trainee interviews\nCopyright 2025 Pearson. All rights reserved.\n9\nContracted Pearson Assessment Associates (Standards Verifiers, SV) conduct verification activities\nDuring observations of assessment practice, SVs may discuss programme/training with patients/public where present and with consent\nSVs also interview trainees about training and support; may enquire about trainee experience with patients/public (indirect insight)\nNote: trainee interview feedback is valuable, but Pearson cannot fully verify patient/public views via this route\nWhat training providers must do (minimum expectations)\nCopyright 2025 Pearson. All rights reserved.\n10\nMaintain a minimum of 6 logged and documented stakeholder interactions every year\nAt least 2 interactions must include patients/public\nInteractions can include","cbCaiqOUKAEAAw2V","https://ap.wps.com/l/cbCaiqOUKAEAAw2V","pptx",8240628,13,"English","# Why this process exists (GPhC Criterion 5.5)\n## Overview: how feedback is collected\n## What feedback we will be collecting: direct and indirect\n## What training providers must do (minimum expectations)\n## Timeline, review and outcomes\n# Provider closing checklist (what to do now)\n## Questions","[{\"question\":\"Why must Pearson collect patients’ and the public’s views for the Pharmacy Technician qualification?\",\"answer\":\"The recognition team requires evidence that patients and the public views are sought and engaged consistently through ongoing design and delivery to meet GPhC Criterion 5.5.\"},{\"question\":\"How does Pearson collect feedback through direct and indirect engagement routes?\",\"answer\":\"Direct routes include Pearson surveys and panel discussions, plus SV verification discussions with consent. Indirect routes include provider feedback logs and trainee interviews during verification activities.\"},{\"question\":\"What are the minimum expectations for training providers each year?\",\"answer\":\"Training providers must maintain at least 6 logged and documented stakeholder interactions annually, with at least 2 involving patients/public, and provide the collected evidence to Pearson aligned to the yearly timeline.\"}]","Section title - Pharmacy Technician – public and patient engagement plan of action | PPTX",1792473206,33]