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So we understand what airport travelers want to eat and drink today – and what they’ll be asking for tomorrow. Our certiﬁed master chefs work with world-renowned partners such as the Culinary Institute of America, and are constantly developing new, innovative concepts based on ever-changing tastes. Whether you need quick-serve meals to go or ﬁve-star dining, we can deliver some of the world’s most respected food and beverage brands – just as we have for nearly 100 years. To learn more about our dining concepts and award-winning customer service, please call Bob Stanton, Vice President of Business Development at 716.858.5657, [or visit DelawareNorth.com](or visit DelawareNorth.com).  \n{ nonstop service}  \nWe serve a halfa billion  \nevery year.  \n©2011 San Diego County Regional Airport Authority  \nSAN.ORG  \nS A N D I E G O  \nI N T E R N A T I O N A LA I R P O R T  \nCheck in. Check out San Diego.  \nWELCOME TO THE AIRPORTS COUNCIL INTERNATIONAL-NORTH AMERICA CONFERENCE AND EXHIBITION IN SAN DIEGO. Dress business casual. The convention center is just steps away from the nightlife of the Gaslamp Quarter and shopping at Seaport Village. It’s all waiting for you to enjoy during the ACI-NA Conference and Exhibition. And check out the airport’s Green Build, too. We’re making room for one bright future.  \nS A N D I E G O 2 0 1 1  \n|  |  |  |  |  |  |  |  |  |  |  |\n| --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- |\n| CONTENTS |  |  |  |  |  |  |  |  |  |  |\n| THE VOICE OF AIRPORTS | OCTOBER 2011 | WWW. ACI-NA. ORG |  |  |  |  |  |  |  |  |  |  |\n| 9 |  | Welcome Message\u003Cbr>Welcome to America’s finest city. |  |  | 38 | Feature: Celebrating 20 Years of Annual Conferences\u003Cbr>ACI-NA’s Annual Conference and Exhibition has been located in major cities across North America over the |  |  |  |  |\n| 11\u003Cbr>13 |  | President’s Message\u003Cbr>It is time to do something different.\u003Cbr>Canadian Airports\u003Cbr>Security threats come from outside North America, not within. |  |  | 42 | past 20 years.\u003Cbr>Feature: The Heart of the City—Aerotropolis Concept Positions Airports as City Cores\u003Cbr>The Aerotropolis concept places airports at the center of new cities in the increasingly globalized world. |  |  |  |  |\n| 15 |  | Associates’ Corner\u003Cbr>Applying SMS to an airport’s overall operation is not easy, but does prove beneficial. |  |  | 54 | Security: TSA Reauthorization\u003Cbr>An interview with U.S. Rep Mike Rogers. |  |  |  |  |\n| 17 |  | Policy Corner\u003Cbr>Regulations and the need for a more difficult conversation. |  |  | 58 | Passenger Focus: Wings for Autism\u003Cbr>Airport partnership reaches out to families with special needs. |  |  |  |  |\n| 19 |  | On the Hill and On the Stump\u003Cbr>The ACI-NA Marketing and Communications Conference and other events. |  |  | 60 | On Management: Health and Happiness—Wellness Programs Benefit Employee and Employer\u003Cbr>Airports are using employee wellness programs to derive benefits for both the employee and the airport. |  |  |  |  |\n| 20 |  | The 2011 William E. Downes Jr. Award\u003Cbr>Oris Dunham is honored for outstanding leadership in promoting the cause of airports and aviation throughout the local, national and worldwide communities. |  |  | 66\u003Cbr>67\u003Cbr>68 | Grand Openings\u003Cbr>Now Underway\u003Cbr>New Members |  |  |  |  |\n| 24 |  | Host Airport\u003Cbr>How San Diego International Airport is managing its $1.2-billion undertaking, The Green Build. |  |  | 70\u003Cbr>82 | Conference Sponsors\u003Cbr>Conference Exhibitors |  |  |  |  |\n| 30 |  | Cover Story: Money, Service and Regulations are Top Concerns at Small Airports\u003Cbr>Concerns at small airports rest on air service, adequate funding an","cbCaibDIFe3LK1D1","https://ap.wps.com/l/cbCaibDIFe3LK1D1","pdf",30785290,100,"English","# Welcome Message\n## ACI-NA 20th Annual Conference in San Diego\n# Presidents Message\n## Doing something different\n# Associates’ Corner\n## Applying SMS to airport operations\n# Policy Corner\n## Regulations and difficult conversations\n# Cover Story\n## Money, Service and Regulations at Small Airports\n# Feature\n## Celebrating 20 Years of Annual Conferences\n# Feature\n## The Heart of the City—Aerotropolis Concept\n# Security\n## TSA Reauthorization\n# Passenger Focus\n## Wings for Autism\n# On Management\n## Health and Happiness—Wellness Programs Benefit Employees and Airports\n# Host Airport\n## Managing San Diego International Airport’s Green Build","[{\"question\":\"What is the main cover story topic in this October 2011 issue?\",\"answer\":\"The cover story focuses on why money, service, and regulations are top concerns at small airports, emphasizing air service, funding, and regulatory needs across the North American border.\"},{\"question\":\"Which conference themes are highlighted alongside the cover story?\",\"answer\":\"The issue highlights features such as celebrating 20 years of annual conferences, the Aerotropolis concept as a city-building approach, and airport initiatives spanning security, passenger support, and employee wellness.\"},{\"question\":\"What airport programs or initiatives are discussed beyond general conference updates?\",\"answer\":\"It includes security content related to TSA reauthorization, a passenger initiative called Wings for Autism, and wellness programs that benefit both employees and airports. It also references the Host Airport’s Green Build.\"}]","SAN DIEGO 2011 ACI-NA Conference and Exhibition - October 2011 | PDF",252]