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Also covers managing ambiguity, attention to detail, working with diverse individuals, influencing and persuasion, initiative, interpersonal and manager relationships, motivation, negotiation and conflict resolution, organizational agility, planning and coordination, and problem solving. Prompts are designed to elicit examples, actions taken, outcomes, and learning.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":20,"@type":76,"position":81},"https://docshare.wps.com/document/exam/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/sample-interview-questions-open-ended-behavioral-prompts/391550/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/sample-interview-questions-open-ended-behavioral-prompts/391550.png","ImageObject",300,407,{"name":92,"@type":93},"Aria Callaghan","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-10-31","2026-09-25",true,{"@type":102,"interactionType":103,"userInteractionCount":29},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"What kinds of interview answers are these questions designed to elicit?","Question",{"text":112,"@type":113},"They prompt candidates to describe specific past situations, the actions they took, and the resulting outcomes, often tied to a defined competency.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"Which competency areas are covered in the document?",{"text":117,"@type":113},"It covers multiple areas such as communication, composure, creativity, customer focus, dealing with ambiguity, detail orientation, diversity, influencing, initiative, and problem solving.",{"name":119,"@type":110,"acceptedAnswer":120},"How do questions like “why now” and “why this position” fit with the rest?",{"text":121,"@type":113},"They belong to the opening section and focus on motivation and fit, while subsequent sections request structured behavioral examples across different skill domains.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},391550,1790672297,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":19,"category_name":20,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":29,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":19,"language":139,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":140,"faqs":141,"seo_title":142,"seo_description":67,"update_tm":143,"read_time":52,"preview_page_count":4},962084926284,"https://ap-avatar.wpscdn.com/davatar_29158cc5080c5b710cf443261637dec0","SAMPLE INTERVIEW QUESTIONS  \nOpening:  \n• Tell us about yourself  \n• Tell us how your background has provided you with the knowledge and skills for this position.  \n• Why are you the best candidate?  \n• Why this position and why now?  \nAction-Oriented  \n• Tell me about a time in which you saw an opportunity that required immediate action orthe opportunity would be lost. What did you do?  \n• Tell me about a project you worked on that had an aggressive timeline. How did you approach the project to make sure all of the deliverables were provided on time?  \nCommunication Skills  \n• Tell me about a project in which you needed to keep others informed. How did you do this? How do you know if you communication was effective?  \nComposure  \n• Tell me about a time when you observed others getting frustrated. What did you do to help them move through their frustrations?  \n• Tell me about a time when you were extremely frustrated. How did you work through it?  \nConviction and Courage  \n• Tell me about an unpopular stand you had to take at work. What was the situation and how did you handle it?  \n• Tell me about the most adverse situation you’ve had at work. What was the situation? How did you handle it?  \nCreativity  \n• Tell me about a situation or problem that required you to “think out of the box.”  \nCustomer Focus  \n• Tell me about a time in which you saw that a customer’s needs were not being met. How did you know their need was not being met? What did you do? What was the outcome?  \n• Tell me about a time in which you had a particularly challenging interaction with a customer. How did you handle it? What was the outcome?  \nDealing with Ambiguity  \n• Tell me about a time when you started working one way, but events dictated a change. What was the change? What did you do? What was the outcome or result?  \n• Tell me about a time when you were assigned a project you had to complete very quickly yet you didn’t have all the information you needed. What did you do?  \nDetail Orientation  \n• Give me an example of a time where your attention to detail helped you avoid making a serious mistake.  \n• Describe a situation where you didn’t pay as close attention to the details as you should have.  \nDiversity  \n• Give me an example of a time when your values and beliefs impacted your relationship with a peer, coworker, supervisor or customer.  \n• Tell me about a time you adapted your style in order to work effectively with those who were different from you.  \n• Give me an example of a time when a person’s cultural background affected your approach to a work situation.  \nFunctional/Technical/Job Skills  \n• Give me an example of a time when your values and beliefs impacted your relationship with a peer, coworker, supervisor or customer.  \n• Tell me about a time you adapted your style in order to work effectively with those who were different from you.  \n• Give me an example of a time when a person’s cultural background affected your approach to a work situation.  \nInfluencing/Persuading  \n• Tell me how you persuaded someone to support an unpopular project or idea.  \n• Tell me about the best idea you ever sold to a peer, employee, or higher level management. What was your approach? Why do think you succeeded?  \nInitiative  \n• Give me an example of a project where you came up with the idea and managed the process from start to finish.  \n• Describe a significant project idea you initiated in the last year. How did you know if was needed? Was it used? How did it work?  \n• Give me an example of a time when you went above or beyond the call of duty in order to get a job done.  \n• Describe a time where you took the initiative to act rather than waiting to be told what todo.  \nInterpersonal Skills  \n• Tell me about a time when you worked with someone who had a different working style than you. Describe your styles and how they were different. How did you handle the situation?  \n• Tell me about a time when you had to work closely with a coworker whom you disliked or with w","cbCaifMpHBgleknd","https://ap.wps.com/l/cbCaifMpHBgleknd","pdf",138487,"English","# Opening\n## Action-Oriented\n## Communication Skills\n## Composure\n## Conviction and Courage\n## Creativity\n## Customer Focus\n## Dealing with Ambiguity\n## Detail Orientation\n## Diversity\n## Functional/Technical/Job Skills\n## Influencing/Persuading\n## Initiative\n## Interpersonal Skills\n## Manager Relationships\n## Motivation\n## Negotiation and Conflict Management\n## Organizational Agility\n## Planning/Organizing and Coordination\n## Problem Solving","[{\"question\":\"What kinds of interview answers are these questions designed to elicit?\",\"answer\":\"They prompt candidates to describe specific past situations, the actions they took, and the resulting outcomes, often tied to a defined competency.\"},{\"question\":\"Which competency areas are covered in the document?\",\"answer\":\"It covers multiple areas such as communication, composure, creativity, customer focus, dealing with ambiguity, detail orientation, diversity, influencing, initiative, and problem solving.\"},{\"question\":\"How do questions like “why now” and “why this position” fit with the rest?\",\"answer\":\"They belong to the opening section and focus on motivation and fit, while subsequent sections request structured behavioral examples across different skill domains.\"}]","Sample Interview Questions - Open-Ended Behavioral Prompts | PDF",1790354366]