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It highlights RTS authorization and capabilities including maintenance, overhaul (remanufacturing), reprogramming, and parts support with Allison Genuine Parts and Allison Retran transmissions. The brochure also promotes field service options, technical support hotline, service manager assistance, and onsite training, framing customer support as central to long-term partnership.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":35,"@type":76,"position":81},"https://docshare.wps.com/document/healthcare/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/rts-sales-brochure-repair-replacement-decisions-remanufacturing-service-support/517307/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/rts-sales-brochure-repair-replacement-decisions-remanufacturing-service-support/517307.png","ImageObject",300,407,{"name":92,"@type":93},"A glass of water","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-11-11","2026-10-07",true,{"@type":102,"interactionType":103,"userInteractionCount":34},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"What is RTS’s approach when an Allison transmission issue occurs?","Question",{"text":112,"@type":113},"RTS emphasizes “Repair before Replacement,” starting with correct diagnosis and recommending repair or replacement based on the problem and the transmission’s condition and age.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"What authorized services does RTS provide for Allison transmissions?",{"text":117,"@type":113},"RTS is authorized for maintenance and overhaul (remanufacturing), has factory-certified personnel for reprogramming Allison software, and supports service parts including Allison Genuine Parts and Allison Retran transmissions.",{"name":119,"@type":110,"acceptedAnswer":120},"How can RTS support fleets that can’t visit an RTS facility?",{"text":121,"@type":113},"RTS offers RTS Field Service from all RTS locations with certified technicians and fully equipped vehicles, plus technical support to expedite diagnostics and repairs for customers outside the service territory.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},517307,1791559903,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":34,"category_name":35,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":34,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":24,"language":139,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":140,"faqs":141,"seo_title":142,"seo_description":67,"update_tm":143,"read_time":144,"preview_page_count":4},962090760832,"https://ap-avatar.wpscdn.com/davatar_155a257f0dc6eb9ab79c44ca47cae57d","awwllhhlliieessnnooiittnnccoommeesstrantranttoossmmiiyyssoossuurriioon REPAIR & REPLACEMENT  \nDECISIONS  \nREMANUFACTURING, SERVICE & SUPPORT  \nTRUCK DOWN?  \nIT’S MORE THAN JUSTTHE COST,  \nIT’S ABOUTTHE IMPACTON THE CUSTOMERSYOU SERVE.  \nRTS UNDERSTANDSYOUR FLEETIS MORETHANJUSTTRUCKS, IT’STHE OPERATIONAL LIFELINE OFYOUR BUSINESS,  \nAND THE CUSTOMERS YOU SERVE.  \nWe understand the operational challenge whenever a fleet has a truck down, it’s more than just about operations, it’s the consequences it may have on the customers you  \nserve. That’s why when it’s an Allison transmission issue, RTS does everything in our power to prevent your downtime from turning into a 4-alarm fire. Why? Because RTS isnot just any Allison dealer. From our beginning, over 40 years ago, RTSm a d e t h e strategic ,  \ncustomer-centric decision to not follow the pack in becoming a “jack of all remanufacturing.”  \nTHAT WAS NOT OUR WAY.  \nInstead, we made a commitment to be THE EXPERT on one product only. Allison transmissions. We knew then, as we know today, that this was, and still is, in the best  \ninterest of our customers for their Allison transmission maintenance.  \nThat’s why today, when it comes to service, repa i rs , r e manufacturing,and customer support, there’s simply nobody who knows Allison better than RTS. It’s why our customers trust RTS to keep their trucks  \nup and running, so they can continue to meet their customers’ needs. That’s an earned trust that we don’t take lightly.  \nUNDERSTANDING OUR CUSTOMERS’OBJECTIVES  \nIS OUR OBJECTIVE.  \nFACTORY-TRAINED, CERTIFIED ALLISON TECHNICIANS  \nREMANUFACTURED ALLISON TRANSMISSIONS  \nALLISON GENUINE PARTS™  \nRTS BELIEVES A FULL SERVICE ALLISON DEALER SHOULD REALLY MEAN FULL SERVICE.  \nThere is much more to being a full service Allison dealer than most might realize, but it’s important to know when you are putting the trust of your Allison transmissions into the hands of that dealer. At RTS, full service means we can do virtually everything you will ever need foryour Allison transmissions, including:  \nAUTHORIZED SERVICES:  \nMaintenance: RTS is authorized by Allison to provide repair and maintenance services for all on-highway and off-highway Allison transmissions.  \nOverhaul (Remanufacturing): RTS is authorized by Allison to remanufacture Allison transmissions for medium and heavy-duty commercial vehicles and more.  \nReprogramming: RTS has factory-certified personnel to install and reprogram Allison software.  \nService Parts: RTS is authorized to sell Allison Genuine Parts™ .  \nAllison Retran®: RTS is authorized to sell and install Allison Retran® transmissions.  \nWhat does this mean for your fleet? RTS has the Allison authorizations to service all your Allison transmission needs, and you can trust that RTS personnel have the certifications and experience to meet your needs.  \nSERVICE IS MUCH MORETHANJUST REPLACINGTHETRANSMISSION.  \nSERVICE THEIR WAY?  \nMost product suppliers in the industry view your Allison transmissions much like a television, “If it breaks, replace it. Whether it needs it or not.” This is their “idea”of service, because they only remanufacture, not repair. For you, this too often will lead to an expensive, unnecessary, premature retirement for a transmission built to last. Fortunately, for our customers,“Their Way”is not “Our Way.”  \nORTHE BETTER WAY.  \nAs a Total Solution Provider, our idea of service is a bit enlightening for today’s world. We take a “Repair before Replacement” approach to service, and it’s something RTS customers have come to trust. Why? Because our factory-trained, certified Allison technicians will correctly diagnose the root cause of a problem. And if it’s a transmission pro bl e m , t h e n , based on the issue and age of the transmission, recommend whether to repair or replace, and expediently get your truck back into operations. Preventively, RTScan even perform regular maintenance to find and correct issues that could lead to unnecessary downtime.  \n","cbCailBO9ErukD5c","https://ap.wps.com/l/cbCailBO9ErukD5c","pdf",1484543,"English","# RTS Sales Brochure\n## Repair & Replacement Decisions\n## Remanufacturing, Service & Support\n## Authorized Services\n## Service Your Way\n## Customer Support & Training","[{\"question\":\"What is RTS’s approach when an Allison transmission issue occurs?\",\"answer\":\"RTS emphasizes “Repair before Replacement,” starting with correct diagnosis and recommending repair or replacement based on the problem and the transmission’s condition and age.\"},{\"question\":\"What authorized services does RTS provide for Allison transmissions?\",\"answer\":\"RTS is authorized for maintenance and overhaul (remanufacturing), has factory-certified personnel for reprogramming Allison software, and supports service parts including Allison Genuine Parts and Allison Retran transmissions.\"},{\"question\":\"How can RTS support fleets that can’t visit an RTS facility?\",\"answer\":\"RTS offers RTS Field Service from all RTS locations with certified technicians and fully equipped vehicles, plus technical support to expedite diagnostics and repairs for customers outside the service territory.\"}]","RTS Sales Brochure - Repair & Replacement Decisions - Remanufacturing, Service & Support | PDF",1791338041,13]