[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-0-en-105":3,"doc-seo-640735-105":59,"doc-detail-640735-en":130},{"code":4,"msg":5,"data":6},0,"success",[7,13,18,23,28,33,38,43,48,51,55],{"id":8,"doc_module":4,"doc_module_name":9,"category_name":10,"show_sort_weight":11,"slug":12},1,"Document","Story & Novel",90,"story-novel",{"id":14,"doc_module":4,"doc_module_name":9,"category_name":15,"show_sort_weight":16,"slug":17},2,"Literature",80,"literature",{"id":19,"doc_module":4,"doc_module_name":9,"category_name":20,"show_sort_weight":21,"slug":22},4,"Exam",70,"exam",{"id":24,"doc_module":4,"doc_module_name":9,"category_name":25,"show_sort_weight":26,"slug":27},5,"Comic",60,"comic",{"id":29,"doc_module":4,"doc_module_name":9,"category_name":30,"show_sort_weight":31,"slug":32},6,"Technology",50,"technology",{"id":34,"doc_module":4,"doc_module_name":9,"category_name":35,"show_sort_weight":36,"slug":37},7,"Healthcare",40,"healthcare",{"id":39,"doc_module":4,"doc_module_name":9,"category_name":40,"show_sort_weight":41,"slug":42},8,"Research & Report",30,"research-report",{"id":44,"doc_module":4,"doc_module_name":9,"category_name":45,"show_sort_weight":46,"slug":47},9,"Religion & Spirituality",20,"religion-spirituality",{"id":46,"doc_module":4,"doc_module_name":9,"category_name":49,"show_sort_weight":46,"slug":50},"World Cup","world-cup",{"id":52,"doc_module":4,"doc_module_name":9,"category_name":53,"show_sort_weight":52,"slug":54},10,"Lifestyle","lifestyle",{"id":56,"doc_module":4,"doc_module_name":9,"category_name":57,"show_sort_weight":24,"slug":58},19,"General","general",{"code":4,"msg":60,"data":61},"ok",{"site_id":62,"language":63,"slug":64,"title":65,"keywords":66,"description":67,"schema_data":68,"social_meta":123,"head_meta":125,"extra_data":127,"updated_unix":129},105,"en","resources-for-providers-in-response-to-the-change-healthcare-cyberattack-march-25-2024","Resources for Providers in Response to the Change Healthcare Cyberattack - March 25, 2024","","Resources for Providers in Response to the Change Healthcare Cyberattack outlines how HHS and major payers are supporting health care providers after the late-February Change Healthcare cyberattack. The material explains disrupted payments, provides payer contact information, and links to tools for connecting to alternate data clearinghouse services. It details UnitedHealth Group’s temporary funding assistance eligibility, application approach, timelines for returning funds, and assurances of no fees, interest, or added costs, plus guidance from other payer organizations.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":35,"@type":76,"position":81},"https://docshare.wps.com/document/healthcare/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/resources-for-providers-in-response-to-the-change-healthcare-cyberattack-march-25-2024/640735/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/resources-for-providers-in-response-to-the-change-healthcare-cyberattack-march-25-2024/640735.png","ImageObject",300,407,{"name":92,"@type":93},"Sarah ","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-11-09","2026-10-22",true,{"@type":102,"interactionType":103,"userInteractionCount":19},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"What impact did the Change Healthcare cyberattack have on providers?","Question",{"text":112,"@type":113},"Payments to hospitals, physicians, pharmacists, and other providers were disrupted nationwide, affecting health care operations and payment processing during the service disruption period.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"Which providers may be eligible for UnitedHealth Group temporary funding assistance?",{"text":117,"@type":113},"Eligible providers include those whose payments are processed by Change Healthcare, UnitedHealthcare medical/dental/vision providers, and providers who exhausted connection options or are implementing workaround solutions while working with payers that opted not to advance funds.",{"name":119,"@type":110,"acceptedAnswer":120},"How do providers apply for and receive UnitedHealth Group temporary funding?",{"text":121,"@type":113},"Providers submit a request through the temporary funding assistance inquiry form. Eligibility can be determined through the funding website without an Optum Pay account, but an Optum Pay account is required to accept funds.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},640735,1792731971,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":34,"category_name":35,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":19,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":139,"language":140,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":141,"faqs":142,"seo_title":143,"seo_description":67,"update_tm":144,"read_time":145,"preview_page_count":4},962085320529,"https://ap-avatar.wpscdn.com/davatar_9964176cb1d06d4a9deccf72a44ae3dc","Resources for Providers in Response to the Change Healthcare Cyberattack  \nMarch 25, 2024  \nIntroduction  \nAs you know, Change Healthcare was subject to a cyberattack in late February – and it has had a significant impact on health care operations across the country. Payments to hospitals, physicians, pharmacists, and other health care providers across the country were disrupted. Change Healthcare, which is owned by UnitedHealth Group (UHG), processes 15 billion health care transactions annually and is involved in one in every three patient records.  \nIn order to help providers manage the impact of this attack, the U.S. Department of Health and Human Services (HHS) has compiled information, resources, and tools from health plans and payers for providers in need of assistance. In this document, providers will find information to help them connect with payers regarding impacts ofthe cyberattack, links to resources payers have set up (including guides to connect to alternate data clearinghouse services), information on advanced payments, and more.  \nIf you have questions for HHS regarding the Change Healthcare cyberattack, please reach out to [HHScyber@hhs.gov](HHScyber@hhs.gov).  \nUnited Health Group .......................................................................................................3  \nAmeriHealth Caritas........................................................................................................4  \nBlue Cross Blue Shield.....................................................................................................7  \nCentene Corporation .....................................................................................................19  \nCigna Healthcare............................................................................................................22  \nCVS Health .....................................................................................................................25  \nElevance Health ..............................................................................................................26  \nHumana ...........................................................................................................................27  \nKaiser Permanente .........................................................................................................28  \nMolina Healthcare..........................................................................................................29  \nPayer Contact Information ...........................................................................................30  \nUnited Health Group  \nUnitedHealth Group has advanced more than $2 billion thus far through multiple temporary funding initiatives. We recognize the event has caused different levels of impact among providers; therefore, we continue to offer temporary funding assistance at no cost. We know many providers, especially smaller practices, are struggling, and we encourage those who need further assistance to access these resources. Since this effort launched more than two weeks ago, we have launched funding assistance programs designed for care providers to access funding help at no cost. These programs are available to:  \n• Providers who receive payments from payers processed by Change Healthcare.  \n• UnitedHealthcare medical, dental and vision providers.  \n• Providers who have exhausted all available connection options—or are in the process of implementing workaround solutions—and work with other payers who have opted not to advance funds while the Change systems are down.  \n• If you are a provider and are not seeing the amounts to cover your weekly shortfall, please contact us and we can help you. Please submit a request through the temporary funding assistance inquiry form  \nUnitedHealth Group’s funding website allows for providers to first determine their eligibility, even without an Optum Pay account. To accept funds, an Optum Pay account is required.  \nProviders ha","cbCailyO5c7vz9l6","https://ap.wps.com/l/cbCailyO5c7vz9l6","pdf",707342,37,"English","# Introduction\n## United Health Group\n## AmeriHealth Caritas\n## Payer Contact Information","[{\"question\":\"What impact did the Change Healthcare cyberattack have on providers?\",\"answer\":\"Payments to hospitals, physicians, pharmacists, and other providers were disrupted nationwide, affecting health care operations and payment processing during the service disruption period.\"},{\"question\":\"Which providers may be eligible for UnitedHealth Group temporary funding assistance?\",\"answer\":\"Eligible providers include those whose payments are processed by Change Healthcare, UnitedHealthcare medical/dental/vision providers, and providers who exhausted connection options or are implementing workaround solutions while working with payers that opted not to advance funds.\"},{\"question\":\"How do providers apply for and receive UnitedHealth Group temporary funding?\",\"answer\":\"Providers submit a request through the temporary funding assistance inquiry form. Eligibility can be determined through the funding website without an Optum Pay account, but an Optum Pay account is required to accept funds.\"}]","Resources for Providers in Response to the Change Healthcare Cyberattack - March 25, 2024 | PDF",1792711230,93]