[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-0-en-105":3,"doc-seo-599293-105":59,"doc-detail-599293-en":130},{"code":4,"msg":5,"data":6},0,"success",[7,13,18,23,28,33,38,43,48,51,55],{"id":8,"doc_module":4,"doc_module_name":9,"category_name":10,"show_sort_weight":11,"slug":12},1,"Document","Story & Novel",90,"story-novel",{"id":14,"doc_module":4,"doc_module_name":9,"category_name":15,"show_sort_weight":16,"slug":17},2,"Literature",80,"literature",{"id":19,"doc_module":4,"doc_module_name":9,"category_name":20,"show_sort_weight":21,"slug":22},4,"Exam",70,"exam",{"id":24,"doc_module":4,"doc_module_name":9,"category_name":25,"show_sort_weight":26,"slug":27},5,"Comic",60,"comic",{"id":29,"doc_module":4,"doc_module_name":9,"category_name":30,"show_sort_weight":31,"slug":32},6,"Technology",50,"technology",{"id":34,"doc_module":4,"doc_module_name":9,"category_name":35,"show_sort_weight":36,"slug":37},7,"Healthcare",40,"healthcare",{"id":39,"doc_module":4,"doc_module_name":9,"category_name":40,"show_sort_weight":41,"slug":42},8,"Research & Report",30,"research-report",{"id":44,"doc_module":4,"doc_module_name":9,"category_name":45,"show_sort_weight":46,"slug":47},9,"Religion & Spirituality",20,"religion-spirituality",{"id":46,"doc_module":4,"doc_module_name":9,"category_name":49,"show_sort_weight":46,"slug":50},"World Cup","world-cup",{"id":52,"doc_module":4,"doc_module_name":9,"category_name":53,"show_sort_weight":52,"slug":54},10,"Lifestyle","lifestyle",{"id":56,"doc_module":4,"doc_module_name":9,"category_name":57,"show_sort_weight":24,"slug":58},19,"General","general",{"code":4,"msg":60,"data":61},"ok",{"site_id":62,"language":63,"slug":64,"title":65,"keywords":66,"description":67,"schema_data":68,"social_meta":123,"head_meta":125,"extra_data":127,"updated_unix":129},105,"en","remote-reference-consultations-are-here-to-stay","Remote Reference Consultations Are Here to Stay","","Remote reference consultations rose significantly as libraries shifted to remote services during the COVID-19 pandemic. Videoconference-based reference support benefits student researchers while enabling librarians to adopt a learner-centered teaching approach by aligning consultation learning goals with the Framework for Information Literacy for Higher Education. Learner-centered design strengthens students’ active search practice and more rigorous source evaluation. It also uses videoconferencing to improve information sharing and can offer a more equitable experience for students with disabilities.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":40,"@type":76,"position":81},"https://docshare.wps.com/document/research-report/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/remote-reference-consultations-are-here-to-stay/599293/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/remote-reference-consultations-are-here-to-stay/599293.png","ImageObject",300,407,{"name":92,"@type":93},"WPS_1790064749","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-10-30","2026-10-15",true,{"@type":102,"interactionType":103,"userInteractionCount":39},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"Why have remote reference consultations increased during the COVID-19 pandemic?","Question",{"text":112,"@type":113},"They increased as libraries needed to provide reference services remotely. Videoconferencing became a practical way to continue supporting student researchers.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"How can videoconference consultations support a learner-centered teaching mindset?",{"text":117,"@type":113},"By developing consultation learning goals aligned with the Framework for Information Literacy for Higher Education, turning consultations into opportunities for students to practice searching and evaluating sources.",{"name":119,"@type":110,"acceptedAnswer":120},"What benefits for students does the article highlight beyond delivering answers?",{"text":121,"@type":113},"It emphasizes more proactive engagement with library resources, more thorough source evaluation, and the potential for a more equitable experience for students with disabilities through seamless information sharing.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},599293,1792189021,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":39,"category_name":40,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":39,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":44,"language":139,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":140,"faqs":141,"seo_title":142,"seo_description":67,"update_tm":143,"read_time":144},3985747859154,"https://ap-avatar.wpscdn.com/davatar_276721f389ce27ea32af1340a28f341c","Communications in Information Literacy  \n\n| Volume 15  Issue 2 | Article 6 |\n| --- | --- |\n| 12-2021\u003Cbr>Remote Reference Consultations Are Here to Stay\u003Cbr>Emily Reed\u003Cbr>The Pennsylvania State University, [exr5215@psu.edu](exr5215@psu.edu)\u003Cbr>Follow this and additional works at: [https://pdxscholar.library.pdx.edu/comminfolit](https://pdxscholar.library.pdx.edu/comminfolit)\u003Cbr> Part of the Information Literacy Commons\u003Cbr>Let us know how access to this document benefits you. |  |\n\nRecommended Citation  \nReed, E. (2021) . Remote Reference Consultations Are Here to Stay. Communications in Information Literacy, 15 (2), 240–247 . [https://doi.org/10.15760/comminfolit.2021.15.2.6](https://doi.org/10.15760/comminfolit.2021.15.2.6)  \nThis open access Perspective is distributed under the terms of the Creative Commons Attribution-NonCommercialShareAlike 4.0 International License (CC BY-NC-SA 4 .0) . All documents in PDXScholar should meet accessibility standards. If we can make this document more accessible to you, contact our team.  \nCOMMUNICATIONS IN INFORMATION LITERACY | VOL. 15, NO. 2, 2021  240   \nRemote Reference Consultations Are Here to Stay  \nEmily Reed, The Pennsylvania State University  \nAbstract  \nRemote reference consultations have considerably increased due to the need to provide remote services during the COVID-19 pandemic. Conducting reference consultations via videoconferencing not only offers many benefits to student researchers; it also presents an opportunity for librarians to embrace a learner-centered teaching mindset when approaching remote consultations by developing consultation learning goals in alignment with the Framework for Information Literacy for Higher Education. Designing consultations tobe learner-centered yields benefits for students, such as the student actively practicing their own searches as well as more thorough source evaluation. Additionally, videoconferencing technology allows for a more seamless information sharing experience and has the potential to provide a more equitable experience for students with disabilities.  \nKeywords: remote reference, reference consultations, pedagogy, information literacy,  \nACRL Framework  \nPerspectives  \nedited by Andrea Baer  \nReed, E. (2021) . Remote reference consultations are here to stay. Communications in Information Literacy, 15(2), 240–247.  \nCopyright for articles published in Communications in Information Literacy is retained by the author(s). Author(s) also extend to Communications in Information Literacy the right to redistribute this article via other scholarly resources and bibliographic databases. This extension allows the authors' copyrighted content to be included in some databases that are distributed and maintained by for-profit companies. All other rights of redistribution are licensed by Communications in Information Literacy under Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0) .  \nCOMMUNICATIONS IN INFORMATION LITERACY | VOL. 15, NO. 2, 2021  241   \nRemote Reference Consultations Are Here to Stay  \nThe COVID-19 pandemic offered libraries an opportunity to reconsider the delivery of traditional services. At many academic institutions, reference consultations transitioned from primarily in-person meetings to remote consultations via videoconferencing software. After more than a year of Zoom consultations, I have found remote consultations to be a superior method for engaging with students, and I intend to continue offering remote reference consultations since there are many advantages, such as students engaging more proactively with library resources as well as benefits offered by videoconferencing technology.  \nReference is Teaching  \nReference consultations are a pedagogical tool special to librarianship; scholars debate if reference consultations should be considered a signature pedagogy of the library profession (Otto, 2014) . Successful reference consultations not only assist students with thei","cbCaio9nk07GGeil","https://ap.wps.com/l/cbCaio9nk07GGeil","pdf",137383,"English","# Abstract\n# Remote reference during COVID-19\n# Reference is teaching\n# Pedagogical perspective on consultations","[{\"question\":\"Why have remote reference consultations increased during the COVID-19 pandemic?\",\"answer\":\"They increased as libraries needed to provide reference services remotely. Videoconferencing became a practical way to continue supporting student researchers.\"},{\"question\":\"How can videoconference consultations support a learner-centered teaching mindset?\",\"answer\":\"By developing consultation learning goals aligned with the Framework for Information Literacy for Higher Education, turning consultations into opportunities for students to practice searching and evaluating sources.\"},{\"question\":\"What benefits for students does the article highlight beyond delivering answers?\",\"answer\":\"It emphasizes more proactive engagement with library resources, more thorough source evaluation, and the potential for a more equitable experience for students with disabilities through seamless information sharing.\"}]","Remote Reference Consultations Are Here to Stay | PDF",1792088502,23]