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It explains how responsibility, sustainability, compliance and safety should be prioritized, and how tenants, designers, contractors and internal teams collaborate as one team to open successfully. It also guides planning around the customer, including storage and private spaces, location considerations, and the use of technology such as digital menus, lists and instore communication to create seamless customer experiences.",{"@graph":69,"@context":121},[70,84,104],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":30,"@type":76,"position":81},"https://docshare.wps.com/document/technology/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/region-group-design-fitout-guide/665025/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":98,"encodingFormat":97,"isAccessibleForFree":99,"interactionStatistic":100},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/region-group-design-fitout-guide/665025.png","ImageObject",300,407,{"name":92,"@type":93},"dawugda","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-10-29",true,{"@type":101,"interactionType":102,"userInteractionCount":8},"InteractionCounter",{"@type":103},"ViewAction",{"@type":105,"mainEntity":106},"FAQPage",[107,113,117],{"name":108,"@type":109,"acceptedAnswer":110},"What is the purpose of the Region Group Design & Fitout Guide?","Question",{"text":111,"@type":112},"It helps tenants design a successful business from the start and build a quality tenancy that attracts and retains customers, supported by Region Group’s approach in six goals and six steps.","Answer",{"name":114,"@type":109,"acceptedAnswer":115},"What does “Responsibility” cover in the guide?",{"text":116,"@type":112},"It focuses on site safety, legal obligations, providing a safe working environment, following safety procedures, committing to sustainability, and satisfying building regulations and approvals.",{"name":118,"@type":109,"acceptedAnswer":119},"How should tenants plan “Context” to improve customer experience?",{"text":120,"@type":112},"Tenants should plan internal spaces around the customer, keep messy storage and private areas out of view, use the trading name appropriately on signage, consider whether the tenancy is inside or outside and its physical conditions, and leverage technology like digital menus and instore communication.","https://schema.org",{"og:url":83,"og:type":123,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":125,"canonical":83},"index,follow",{"doc_id":127,"site_id":62},665025,1793286475,{"code":4,"msg":5,"data":130},{"doc_id":127,"user_id":131,"nickname":92,"user_avatar":132,"doc_module":4,"category_id":29,"category_name":30,"doc_title":65,"doc_description":67,"doc_content":133,"file_id":134,"file_url":135,"file_type":136,"file_size":137,"view_count":8,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":36,"language":138,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":139,"faqs":140,"seo_title":141,"seo_description":67,"update_tm":128,"read_time":142},3985747870947,"https://ap-avatar.wpscdn.com/davatar_3d24733baf745e90a7e4bdd5f77d97b2","Design & Fitout Guide  \nWelcome  \nHow exciting, to have you build your business in our Centre.  \nSupporting better communities through life’s essentials.  \nYou-and all our Tenants in more than 100 Centres across Australia-play a vital role within the communities where we operate.  \nAs partners, we’re all part of one team, working together to deliver life’s essentials, in a way that’s fast, convenient and easy. Everyone in Region Group contributes their different perspectives to positively impact peoples’ lives in small but essential ways.  \nBeing present, being helpful, we’ll enable and inspire our communities to thrive and grow.  \nBeing resourceful and direct, using our experience and expertise, we’ll get people what they need, when they need it, at a place nearby. Whether that’s a haircut, fresh food or somewhere comfortable to connect over a coffee.  \nPurpose of this guide  \n• Help you design a successful business from the get-go  \n• Build a quality Tenancy that attractsand retains customers  \n6 + 6  \nWe’ve summarised the Region Group approach in six goals and six steps. If you have questions about any of these, please contact your local Design and Delivery Manager (DDM) .  \nContents  \nWelcome 2  \n 6 Goals for Design + Fitout 4  \nResponsibility 5  \nOne Team 7  \nContext 9  \nCustomer 11  \nCharacter 13  \nColour 15  \n 6 Steps to Design + Delivery 17  \nDesign & Planning 18  \nDesign Approval 21  \nPreparing for Handover 22  \nFitout Works 26  \nOpen for Trade 30  \nPost Trade 32  \n Schedule of Works 33  \n3 Design & Fitout Guide  \n6 Goals  \nfor Design + Fitout  \nIn the Region Group ecosystem, Tenancy design and delivery are driven by six overarching principles.  \nThese will give you an insight into how we’ve maintained the quality experiences people enjoy in our Centres.  \n Responsibility  \n2 One Team  \n3 Context  \n4 Customer  \n5 Character  \n6 Colour  \n4 Design & Fitout Guide  \nGOAL 1  \nResponsibility  \nSustainability, compliance and safety  \n5  \nDesign & Fitout Guide  \nGOAL 1 RESPONSIBILITY  \nMake site safety your priority  \n• Understand your legal obligations when it comes to site safety.  \n• Provide a safe working environment and ensure site safety procedures are followed by all workers at all times.  \nCommit to sustainability  \n• Seek sustainable design solutions where possible.  \n• Re-use elements of existing fitout where possible.  \n• Adopt sustainable waste disposal methods to divert construction waste away from landfill.  \nSatisfy building regulations and approvals  \n• Comply with all relevant codes and standards.  \n• Obtain all pre and post construction approvals.  \nVisit the Region Group website for more information.    \n6  \nDesign & Fitout Guide  \nGOAL 2  \nOne Team  \nOur team and your team  \n7 Design & Fitout Guide  \nTogether we can create safe, efficient, quality spaces  \nGOAL 2 ONE TEAM  \nShare contractors as required  \nUse incumbent contractors for fire and mechanical Tenancy services modifications that are essential to the whole Centre and could affect the integrity and operation of the building.  \nWork as one team  \nYou, our Tenant, your designer and contractor will work with our leasing, design and delivery, lease administration, and the local property management teams to successfully open your Tenancy.  \nFind trusted consultants  \n• Engage experts that you can trust to design and build your space because of their experience with similar Tenancy types.  \n• Your DDM can help you find a designer, architect, shopfitter or contractor if you don’t already have one.  \nVisit the Region Group website for more information.    \n8  \nDesign & Fitout Guide  \nGOAL 3  \nContext  \nLocation, planning and technology  \n9 Design & Fitout Guide  \nCreate the best customer experience by understanding your location and space  \nGOAL 3 CONTEXT  \nPlan around the customer  \n• Customer experience is critical for success.  \n• Carefully plan the internal spaces to draw your customers in and ensure the experience is optimised for Tenancy type.  \n• Ke","cbCainVNQ2SGIbPu","https://ap.wps.com/l/cbCainVNQ2SGIbPu","pdf",1256040,"English","# Welcome\n# 6 Goals for Design + Fitout\n## Responsibility\n## One Team\n## Context\n## Customer\n## Character\n## Colour\n# 6 Steps to Design + Delivery\n## Design & Planning\n## Design Approval\n## Preparing for Handover\n## Fitout Works\n## Open for Trade\n## Post Trade\n## Schedule of Works","[{\"question\":\"What is the purpose of the Region Group Design \\u0026 Fitout Guide?\",\"answer\":\"It helps tenants design a successful business from the start and build a quality tenancy that attracts and retains customers, supported by Region Group’s approach in six goals and six steps.\"},{\"question\":\"What does “Responsibility” cover in the guide?\",\"answer\":\"It focuses on site safety, legal obligations, providing a safe working environment, following safety procedures, committing to sustainability, and satisfying building regulations and approvals.\"},{\"question\":\"How should tenants plan “Context” to improve customer experience?\",\"answer\":\"Tenants should plan internal spaces around the customer, keep messy storage and private areas out of view, use the trading name appropriately on signage, consider whether the tenancy is inside or outside and its physical conditions, and leverage technology like digital menus and instore communication.\"}]","Region Group Design & Fitout Guide | PDF",101]