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Ajub Ajulian 3, Yosua Alvin Adi Sutrisno 4  \n1-4 Department of Electrical Engineering, Diponegoro University, Semarang, Indonesia  \n* Corresponding Author: Enda Wista Sinuraya  \nArticle Info  \nISSN (online): 2582-7138  \nVolume: 04  \nIssue: 06  \nNovember-December 2023 Received: 30-09-2023;  \nAccepted: 01-11-2023  \nPage No: 691-696  \nAbstract  \nPT Kereta Commuter Indonesia (KCI) is one of the companies operating in the field of commuter train and local train services under the Indonesian Railways (KAI) company as a provider of transportation facilities for the community located in the Pasar Baru area, Sawah Besar District, Central Jakarta. Purchasing a ticket is one of the most important elements in a passenger's travel experience. However, problems are often found in the form of long ticket queues due to limited facilities and infrastructure, which is one of the main reasons for PT Railink to develop a system in the form of a Ticketing Vending Machine (TVM) which was later adopted by PT KCIto facilitate the passenger experience in buying tickets. The occurrence of operational transfers without system documentation resulted in the obstruction of the process of integrating the KAI Airport system with the KCI Jabodetabek network. In practical work for 30 days, the author was assigned to create a documentation design for the Ticketing Vending Machine (TVM) system to assist PT KCI in continuing the system integration process. The author conducted trials by directly simulating the system to understand the system workflow and conditions in the field. From the trials carried out, the author was able to visualize system documentation by analyzing functional and non-functional requirements, designing use cases, activity, sequence, and class diagrams, and redesigning a new prototype of the system. From this practical work, the author also discovered several things such as differences in the ordering flow of the old system and the new system, passengers being able to reprint tickets repeatedly, and the addition of a rescheduling feature for tickets that passengers have ordered.  \nKeywords: Development of system documentation, System Redesign, Ticket Vending Machine, Soekarno-Hatta Airport Railway, [Draw.io](Draw.io), Figma  \n1. Introduction  \nTransportation is a means that plays a role in human life, both for continued interaction between humans, and as a tool to make it easier for humans to move goods from one place to another. [1] As the population grows, the need for efficient and reliable transportation systems increases.  \nOne means of transportation that has been around for a long time is the train. In Indonesia itself, trains are operated by PT Kereta Api Indonesia (Persero). As time and technology develop, PT Kereta Api Indonesia (Persero) continues to innovate with the aim of meeting its customers' expectations. In this modern era, for example, PT Kereta Api Indonesia (Persero) collaborates with PTAngkasa Pura II (Persero) to establish a subsidiary called PT Railink. Since its inception, PT Railink has provided services in the form of airport train operations. However, at the beginning of 2023, PT Railink has handed over the operations of the Soekarno-Hatta Airport Train to PT Kereta Commuter Indonesia (KCI) . This operational transfer was said by the Managing Director of PT Railink [2] so that it could be better integrated with the Jabodetabek Commuter Line train network. One important element in the train travel experience is the ticket purchasing system. In an effort to increase efficiency and passenger comfort, PT Railink has adopted a TVM (Ticketing Vending Machine) system at their airport train stations.  \nOne of the problems faced in the operational transfer process was the unavailability of system documentation. Moreover, the aim of this operational transfer is intended as a step to integrate the system","cbCaivYbrX7WFPnY","https://ap.wps.com/l/cbCaivYbrX7WFPnY","pdf",747041,"English","# Abstract\n# Keywords\n# 1. Introduction\n# 2. Research Methods\n## 2.1 Use case Diagram\n## 2.2 Activity Diagram","[{\"question\":\"Why was a TVM system introduced at the airport train stations?\",\"answer\":\"To improve passenger ticket purchasing by reducing long queues caused by limited facilities and infrastructure.\"},{\"question\":\"What problem occurred during the operational transfer between PT Railink and PT KCI?\",\"answer\":\"System documentation was unavailable, obstructing integration of the KAI Airport system with the KCI Jabodetabek network.\"},{\"question\":\"What did the practical work focus on for the TVM system?\",\"answer\":\"Creating a redesigned documentation set, supported by trials that simulated workflows, and producing functional/non-functional analysis and UML diagrams for the new prototype.\"}]","Redesign of the Airport Train Ticketing Vending Machine (TVM) System - Development of System Documentation | PDF",15]