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The document lists eligible contract plans (CLC2, CLC3, CLC5) and their included services, service limits, and warranty coverage, including optional extended warranty terms. It explains what is performed during calibration (cleaning, inspection, checks, sensor calibration, aerosol concentration verification, and certificate generation) and what is excluded (broken parts and physical damage). Ordering conditions, validity timing, shipping responsibilities, and standard freight coverage are also provided.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":35,"@type":76,"position":81},"https://docshare.wps.com/document/healthcare/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/qualityguard-calibration-contracts-for-particle-instruments-contract-summary-rev-e/398536/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/qualityguard-calibration-contracts-for-particle-instruments-contract-summary-rev-e/398536.png","ImageObject",300,407,{"name":92,"@type":93},"River Wang","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-11-03","2026-09-27",true,{"@type":102,"interactionType":103,"userInteractionCount":39},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"What services are included in a Qualityguard Calibration Contract?","Question",{"text":112,"@type":113},"Each contract includes Clean and Calibration services, eligibility by contract type, and a warranty on the performed labor and/or parts used during the service. A calibration certificate is provided after the instrument meets factory specifications.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"What is the difference between a standard warranty and an extended warranty?",{"text":117,"@type":113},"A standard warranty is automatically included with instrument purchase for defects in materials and workmanship. An extended warranty adds one more year of coverage for a nominal fee and can be bought only at the time of instrument purchase.",{"name":119,"@type":110,"acceptedAnswer":120},"When does the Calibration Contract become valid, and what are shipping responsibilities?",{"text":121,"@type":113},"If purchased with the instrument, the contract becomes valid when the instrument ships to the customer. If purchased later, it becomes valid 30 days after the invoice. TSI pays standard freight to return the instrument; the customer is responsible for shipping the instrument to TSI.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},398536,1790915099,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":34,"category_name":35,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":39,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":14,"language":139,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":140,"faqs":141,"seo_title":142,"seo_description":67,"update_tm":143,"read_time":24,"preview_page_count":4},1099514067438,"https://ap-avatar.wpscdn.com/avatar/100002539ee87300030?x-image-process=image/resize,m_fixed,w_180,h_180&k=1780474512215547542","Qualityguard™  \nCalibration Contracts For Particle Instruments  \nYou need useful, accurate data. You selected the highest-standard instrument in particle measurements. Now protect your investment with regular cleaning and calibrations performed by TSI® .  \nWhat is a Calibration Contract?  \nThe TSI® Calibration Contracts are a convenient way to plan ahead while going easy on your budget. The contracts provide Clean and Calibration services at a fixed, upfront cost and are available for new and pre-owned instruments.  \nCalibration Contract  \nContract name  \nCLC2  \nCLC3  \nCLC5  \nWhat’s included  \nEligibility  \nClean and Calibration Services  \nWarranty on Clean and Calibration Services  \nAvailable for new instrument  \nAvailable for previously-owned instrument  \nMaximum of 2 within 2 years  \n90 days ■  \n■  \nMaximum of 3 within 3 years  \n■  \n■  \nMaximum of 5 within 5 years  \n■  \n■  \nWhat is an Extended Warranty?  \nA standard warranty is automatically included with every instrument purchase, and covers defects in materials and workmanship (see table below) . Extended warranties provide an additional year of warranty coverage for a nominal fee. An Extended Warranty can be purchased in parallel with a Calibration Contract. Please note that Extended Warranties can only be purchased at the time of instrument purchase.  \nWarranties  \n\n|  | Warranty name | Standard warranty | Extended warranty (EX1) |\n| --- | --- | --- | --- |\n| Warranty period | Beginning | Starts when instrument is shipped to customer |  |\n|  | Duration | 1 year 2 years |  |\n| What’s included |  | Defects in materials and workmanship, excluding consumables past specific warranties, such as batteries and pumps |  |\n| How to obtain |  | Included with instrument\u003Cbr>purchase | Purchase separately, at the time\u003Cbr>of instrument purchase |\n| Eligibility |  | Available for new instruments only |  |\n\nWhat’s done during a calibration?  \nThe content of the Clean and Calibrate service varies by instrument model (find details for your instrument model at [tsi.com/Service-Options-for-your-TSI-Particle-Instrument](tsi.com/Service-Options-for-your-TSI-Particle-Instrument)  \nGenerally, Each Clean and Calibration Service Includes:  \n▪ Clean and inspect parts such as inlets, orifices, and optics  \n▪ Replace consumable components as necessary  \n- If warranty is expired, this excludes parts covered under warranty such as battery, pump  \n▪ Update firmware as necessary  \n▪ Leak and flow checks  \n▪ Calibrate sensors, for example for flow rates, voltagesand temperatures, in accordance with TSI® standard calibration procedures  \n▪ Aerosol concentration check  \n▪ Provide Calibration Certificate indicating product is fully functional and operates within factory specifications  \nClean and Calibration Services Do Not Include:  \n▪ Broken parts, such as pump, laser, display, etc.  \n▪ Physical damage to frame or housing  \nFurther Details  \nWhen a Calibration Contract is purchased at the same time as an instrument, the contract becomes valid at the time that the instrument is shipped to the customer. In cases where the Calibration Contract is purchased at a later date, the contract becomes valid 30 days after invoice.  \nThe Clean and Calibration services (whether performed under a Calibration Contract or not) come with a 90-day warranty on labor performed, or parts used, during the service.  \nTSI® covers the cost of standard freight to return the instrument with all QualityGuard Calibration Contracts.  \nThe customer is responsible for shipping to TSI.  \nTo Order  \nCalibration contracts are available for numerous instruments. To learn whether your instrument – or an instrument you’reconsidering purchasing – has a calibration contract available for it, [please see our webpage on](please see our webpage on tsi.com/Service-Options)[ ](please see our webpage on tsi.com/Service-Options)[tsi.com/Service-Options](please see our webpage on tsi.com/Service-Options)for-your-TSI-Particle-Instrument, or contact TSI. ","cbCaincvBor8Gggk","https://ap.wps.com/l/cbCaincvBor8Gggk","pdf",340919,"English","# What is a Calibration Contract?\n## What’s included\n## What’s done during a calibration?\n## Further Details\n## To Order","[{\"question\":\"What services are included in a Qualityguard Calibration Contract?\",\"answer\":\"Each contract includes Clean and Calibration services, eligibility by contract type, and a warranty on the performed labor and/or parts used during the service. A calibration certificate is provided after the instrument meets factory specifications.\"},{\"question\":\"What is the difference between a standard warranty and an extended warranty?\",\"answer\":\"A standard warranty is automatically included with instrument purchase for defects in materials and workmanship. An extended warranty adds one more year of coverage for a nominal fee and can be bought only at the time of instrument purchase.\"},{\"question\":\"When does the Calibration Contract become valid, and what are shipping responsibilities?\",\"answer\":\"If purchased with the instrument, the contract becomes valid when the instrument ships to the customer. If purchased later, it becomes valid 30 days after the invoice. TSI pays standard freight to return the instrument; the customer is responsible for shipping the instrument to TSI.\"}]","Qualityguard - Calibration Contracts For Particle Instruments - Contract Summary - Rev E | PDF",1790483296]