[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-detail-41662-en":3,"doc-seo-41662-105":30,"detail-sidebar-cat-0-en-105":92},{"code":4,"msg":5,"data":6},0,"success",{"doc_id":7,"user_id":8,"nickname":9,"user_avatar":10,"doc_module":4,"category_id":11,"category_name":12,"doc_title":13,"doc_description":14,"doc_content":15,"file_id":16,"file_url":17,"file_type":18,"file_size":19,"view_count":20,"is_deleted":4,"is_public":21,"is_downloadable":21,"audit_status":21,"page_count":22,"language":23,"language_code":24,"site_id":25,"html_lang":24,"table_of_contents":26,"faqs":27,"seo_title":13,"seo_description":14,"update_tm":28,"read_time":29},41662,7971461740886,"Theodore","https://ap-avatar.wpscdn.com/davatar_3d24733baf745e90a7e4bdd5f77d97b2",8,"Research & Report","Quality in Higher Education Developing a Virtue of Professional Practice","Quality in higher education is treated as a contested concept shaped by standards, audits, and public accountability. The work critiques managerial and compliance-driven quality evaluation, and argues that true quality is rooted in professional practice. It examines how students can gain empowerment and internal learning capability, how satisfaction connects to quality education through multiple dimensions, and how trust and professionalism affect learning and teaching. It proposes refined evaluation mechanisms that support academic standards and improvement.","Quality in Higher Education  \nQuality in Higher Education  \nDeveloping a Virtue of Professional Practice  \nMing Cheng  \nUniversity of Wolverhampton, UK  \nA C.I.P. record for this book is available from the Library of Congress.  \nISBN: 978-94-6300-664-4 (paperback)  \nISBN: 978-94-6300-665-1 (hardback)  \nISBN: 978-94-6300-666-8 (e-book)  \nPublished by: Sense Publishers, P.O. Box 21858,  \n3001 AW Rotterdam, The Netherlands [https://www.sensepublishers.com/](https://www.sensepublishers.com/)  \nAll chapters in this book have undergone peer review.  \nPrinted on acid-free paper  \nAll Rights Reserved © 2016 Sense Publishers  \nNo part of this work may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, microfilming, recording or otherwise, without written permission from the Publisher, with the exception of any material supplied specifically for the purpose of being entered and executed on a computer system, for exclusive use by the purchaser of the work.  \nTABLE OF CONTENTS  \nAcknowledgements vii  \nOverview ix  \nChapter 1: Reclaiming Quality 1  \nIntroduction 1  \nFitness for Purpose 1  \nValue for Money 4  \nQuality is More Than Management 7  \nQuality as a Virtue of Professional Practice 7  \nChapter 2: Student Empowerment and Transformative Quality 11  \nIntroduction 11  \nEmpowerment of the Student 12  \nDeveloping Empowerment 16  \nConclusion 22  \nChapter 3: The Gap between Academic and Student Understandings of Quality 25  \nIntroduction 25  \nBackground 25  \nGaps between Academic and Student Understandings of Quality 26  \nConclusion 30  \nChapter 4: Student Satisfaction and Quality Education: Perspectives of Academics and Students 33  \nIntroduction 33  \nWhy Student Satisfaction? 34  \nImpact on Institutions 35  \nImpact on Students 35  \nStudent Satisfaction and Quality Education: Cause and Effect 36  \nDimensions of Student Satisfaction 38  \n‘Student Satisfaction’ from Empirical Evidence 40  \nConclusion and Further Thoughts 44  \nTABLE OF CONTENTS  \nChapter 5: Developing Student Internal Capability to Learn 47  \nIntroduction 47  \nInternal Capability to Learn 47  \nCritical Self-Reflection 49  \nSelf-Efficacy 51  \nAdaptability 53  \nEffective Learning Environment 55  \nConclusion 57  \nChapter 6: Promoting Trust in Academic Professionalism 59  \nIntroduction 59  \nProfessionalism: An Evolving Concept 60  \nDimensions of Academic Professionalism 61  \nSubject Specialism versus Interdisciplinarity 62  \nPower Relations between Academics and Students 63  \nProfessional Development Versus Compliance 64  \nClarifying Academics’Role in Student Learning 66  \nAcademics’Motivation Matters 67  \nConclusion 68  \nChapter 7: Refining Quality Evaluation for Better Learning and Teaching 69  \nIntroduction 69  \nOverview of Quality Evaluation 69  \nQuality Evaluation: Impact and Some Reflection 71  \nResponsibility for Academic Standards 73  \nQuality Evaluation as a Supportive Mechanism 74  \nConclusion 78  \nChapter 8: Developing a Virtue of Professional Practice 79  \nAchieving Improvement 79  \nEffective Learning 80  \nFinal Comments 80  \nReferences 83  \nACKNOWLEDGEMENTS  \nMy deep gratitude goes to over 200 academic colleagues and students who took part in my five completed research projects and who shared their invaluable views and experiences of quality evaluation in the higher education sector. I would like to express my thanks to the professional bodies: Society for Research into Higher Education and Higher Education Academy, for having funded me to conduct these research projects.  \nSincere thanks to Rosemary Deem for her support and for giving me insightful feedback on this book. My special thanks to Samantha Cochrane who has been a great and supportive friend and who helped proofread this book.  \nThis book is dedicated to my family, with thanks for their love and support.  \nOVERVIEW  \nQuality is a buzzword in higher education. What is it for you? University teaching, student learning experience, sup","cbCaipn3wA8JtRek","https://ap.wps.com/l/cbCaipn3wA8JtRek","pdf",3405854,7,1,112,"English","en",105,"# Table of Contents\n## Chapter 1: Reclaiming Quality\n## Chapter 2: Student Empowerment and Transformative Quality\n## Chapter 3: The Gap between Academic and Student Understandings of Quality\n## Chapter 4: Student Satisfaction and Quality Education: Perspectives of Academics and Students\n## Chapter 5: Developing Student Internal Capability to Learn\n## Chapter 6: Promoting Trust in Academic Professionalism\n## Chapter 7: Refining Quality Evaluation for Better Learning and Teaching\n## Chapter 8: Developing a Virtue of Professional Practice","[{\"question\":\"How does the book define quality in higher education and why is it contested?\",\"answer\":\"Quality is framed as a widely used buzzword with many competing interpretations, ranging from standards and criteria to teaching, learning, and institutional mechanisms. The book explains that these differences lead to debates about how quality should be measured and understood.\"},{\"question\":\"What critique does the book make of conventional quality assurance and quality evaluation?\",\"answer\":\"The book highlights academics’ sense of detachment when evaluation emphasizes managerial control and institutional procedures rather than classroom and learning practices. It also links quality approaches to compliance, bureaucracy, and power dynamics.\"},{\"question\":\"How does the book connect student empowerment, satisfaction, and learning capability to quality education?\",\"answer\":\"It argues that empowerment helps students transform their learning experience and that developing internal capability to learn strengthens educational outcomes. It further examines how student satisfaction relates to quality through cause-and-effect relationships and multiple dimensions.\"}]",1783329199,282,{"code":4,"msg":31,"data":32},"ok",{"site_id":25,"language":24,"slug":33,"title":13,"keywords":34,"description":14,"schema_data":35,"social_meta":87,"head_meta":89,"extra_data":91,"updated_unix":28},"quality-in-higher-education-developing-a-virtue-of-professional-practice","",{"@graph":36,"@context":86},[37,54,69],{"@type":38,"itemListElement":39},"BreadcrumbList",[40,44,48,51],{"item":41,"name":42,"@type":43,"position":21},"https://docshare.wps.com","Home","ListItem",{"item":45,"name":46,"@type":43,"position":47},"https://docshare.wps.com/document/","Document",2,{"item":49,"name":12,"@type":43,"position":50},"https://docshare.wps.com/document/research-report/",3,{"item":52,"name":13,"@type":43,"position":53},"https://docshare.wps.com/document/quality-in-higher-education-developing-a-virtue-of-professional-practice/41662/",4,{"url":52,"name":13,"@type":55,"author":56,"headline":13,"publisher":58,"fileFormat":61,"inLanguage":24,"description":14,"dateModified":62,"datePublished":63,"encodingFormat":61,"isAccessibleForFree":64,"interactionStatistic":65},"DigitalDocument",{"name":9,"@type":57},"Person",{"url":41,"name":59,"@type":60},"DocShare","Organization","application/pdf","2026-07-15","2026-07-06",true,{"@type":66,"interactionType":67,"userInteractionCount":20},"InteractionCounter",{"@type":68},"ViewAction",{"@type":70,"mainEntity":71},"FAQPage",[72,78,82],{"name":73,"@type":74,"acceptedAnswer":75},"How does the book define quality in higher education and why is it contested?","Question",{"text":76,"@type":77},"Quality is framed as a widely used buzzword with many competing interpretations, ranging from standards and criteria to teaching, learning, and institutional mechanisms. The book explains that these differences lead to debates about how quality should be measured and understood.","Answer",{"name":79,"@type":74,"acceptedAnswer":80},"What critique does the book make of conventional quality assurance and quality evaluation?",{"text":81,"@type":77},"The book highlights academics’ sense of detachment when evaluation emphasizes managerial control and institutional procedures rather than classroom and learning practices. It also links quality approaches to compliance, bureaucracy, and power dynamics.",{"name":83,"@type":74,"acceptedAnswer":84},"How does the book connect student empowerment, satisfaction, and learning capability to quality education?",{"text":85,"@type":77},"It argues that empowerment helps students transform their learning experience and that developing internal capability to learn strengthens educational outcomes. It further examines how student satisfaction relates to quality through cause-and-effect relationships and multiple dimensions.","https://schema.org",{"og:url":52,"og:type":88,"og:title":13,"og:site_name":59,"og:description":14},"article",{"robots":90,"canonical":52},"index,follow",{"doc_id":7,"site_id":25},{"code":4,"msg":5,"data":93},[94,98,102,106,111,116,120,123,128,131,135],{"id":21,"doc_module":4,"doc_module_name":46,"category_name":95,"show_sort_weight":96,"slug":97},"Story & Novel",90,"story-novel",{"id":47,"doc_module":4,"doc_module_name":46,"category_name":99,"show_sort_weight":100,"slug":101},"Literature",80,"literature",{"id":53,"doc_module":4,"doc_module_name":46,"category_name":103,"show_sort_weight":104,"slug":105},"Exam",70,"exam",{"id":107,"doc_module":4,"doc_module_name":46,"category_name":108,"show_sort_weight":109,"slug":110},5,"Comic",60,"comic",{"id":112,"doc_module":4,"doc_module_name":46,"category_name":113,"show_sort_weight":114,"slug":115},6,"Technology",50,"technology",{"id":20,"doc_module":4,"doc_module_name":46,"category_name":117,"show_sort_weight":118,"slug":119},"Healthcare",40,"healthcare",{"id":11,"doc_module":4,"doc_module_name":46,"category_name":12,"show_sort_weight":121,"slug":122},30,"research-report",{"id":124,"doc_module":4,"doc_module_name":46,"category_name":125,"show_sort_weight":126,"slug":127},9,"Religion & Spirituality",20,"religion-spirituality",{"id":126,"doc_module":4,"doc_module_name":46,"category_name":129,"show_sort_weight":126,"slug":130},"World Cup","world-cup",{"id":132,"doc_module":4,"doc_module_name":46,"category_name":133,"show_sort_weight":132,"slug":134},10,"Lifestyle","lifestyle",{"id":136,"doc_module":4,"doc_module_name":46,"category_name":137,"show_sort_weight":107,"slug":138},19,"General","general"]