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Presents a two-part project: mapping QA practices tied to performance measures in Part I and case studies of public accountability practices in Part II. Covers four QA bodies using specific performance assessment tools and transparency mechanisms, ending with concluding remarks and ideas for future consideration, plus annex and references.",{"@graph":69,"@context":126},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":40,"@type":76,"position":81},"https://docshare.wps.com/document/research-report/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/quality-assurance-and-public-accountability-purpose-cases-and-future-considerations/583515/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/quality-assurance-and-public-accountability-purpose-cases-and-future-considerations/583515.png","ImageObject",300,407,{"name":92,"@type":93},"Jacob","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-11-06","2026-10-15",true,{"@type":102,"interactionType":103,"userInteractionCount":39},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118,122],{"name":109,"@type":110,"acceptedAnswer":111},"What is the purpose of this publication?","Question",{"text":112,"@type":113},"It provides an overview of how quality assurance bodies are publicly accountable for accrediting or quality assuring effective institutional performance expressed as student outcomes.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"How is the project structured?",{"text":117,"@type":113},"It has two parts: Part I maps QA practices related to student-outcome performance measures, and Part II presents case studies of public accountability practices by selected QA bodies.",{"name":119,"@type":110,"acceptedAnswer":120},"Which quality assurance bodies are included in the case studies?",{"text":121,"@type":113},"The report includes four QA bodies: ACCSC, the Malaysia Qualifications Agency (MQA), the Tertiary Education Quality and Standards Agency (TEQSA), and the WASC Senior College and University Commission (WSCUC).",{"name":123,"@type":110,"acceptedAnswer":124},"What topics are covered after the case studies?",{"text":125,"@type":113},"The publication concludes with general remarks and ideas for future consideration, followed by an annex listing QA bodies and a references section.","https://schema.org",{"og:url":83,"og:type":128,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":130,"canonical":83},"index,follow",{"doc_id":132,"site_id":62},583515,1792170865,{"code":4,"msg":5,"data":135},{"doc_id":132,"user_id":136,"nickname":92,"user_avatar":137,"doc_module":4,"category_id":39,"category_name":40,"doc_title":65,"doc_description":67,"doc_content":138,"file_id":139,"file_url":140,"file_type":141,"file_size":142,"view_count":39,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":143,"language":144,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":145,"faqs":146,"seo_title":147,"seo_description":67,"update_tm":148,"read_time":149,"preview_page_count":4},962084931830,"https://ap-avatar.wpscdn.com/davatar_a8503ba1806abce46bf441b54a3ca4cd","Quality Assurance and  \nPublic Accountability  \nBy Dorte Kristoffersen,  \nDirector, Dorte Kristoffersen Consulting  \nCHEA/CIQG Publication Series  \n©2019 Council for Higher Education Accreditation. Research publications, presentations, newsletters, advisory statements, fact sheets, brochures and reports available on this site (excluding publications for purchase and our databases) can be copied and distributed, as long as you (1) do not modify or adapt the materials,(2) do not use the materials for commercial purposes,(3) provide appropriate attribution to CHEA, and (4) notify recipients of CHEA’s restrictions on use of the materials. Please note this is just a summary of your rights. Please see our Terms of Use for further details regarding your actual licensed rights.  \nContents  \nQUALITY ASSURANCE AND PUBLIC ACCOUNTABILITY    1  \nPurpose    1  \nIntroduction    1  \nOVERVIEW OF QUALITY ASSURANCE BODIES PRACTICES    3  \nTable 1: Performance Measures Covered by Studied by QA Bodies    5  \nCASE STUDIES    6  \nCase Study A: Accrediting Commission of Career Schools and Colleges    6  \nIntroduction    6  \nPerformance Assessment Tool: Benchmarks for Student Outcomes    7  \nTable 2: ACCSC Student Achievement Rates in Effect for all Graduation and Employment Charts That Use a Report Date of July 1, 2016 and Later    8  \nTable 3: Examples of ACCSC Action    10  \nCase Study B: Malaysian Qualifications Agency, Malaysia    12  \nIntroduction    12  \nPerformance Assessment Tool: Discipline Ratings    13  \nTable 4: Engineering Output Domain D-SETARA 2011   14  \nTransparency of Assessment of Performance    15  \nCase Study C: Tertiary Education Quality and Standards Agency, Australia    15  \nIntroduction    15  \nPerformance Assessment Tool: Risk Assessment    16  \nTable 5: TEQSA Risk Indicators    16  \nTransparency of Assessment of Performance    18  \nCase Study D: WASC Senior College and University Commission, California USA    19 Introduction    19  \nPerformance Assessment Tool: Graduation Rate Dashboard    20  \nThe Six GRD Data Points    21  \nTransparency of Assessment of Performance    22  \nCONCLUDING REMARKS    23  \nIDEAS FOR FUTURE CONSIDERATION    25  \nANNEX A: LIST OF QUALITY ASSURANCE BODIES    27  \nREFERENCES    29  \nABOUT THE AUTHOR  \nDorte Kristoffersen is Director of Dorte Kristoffersen Consulting. An experienced quality assurance professional with a strong international profile who has held senior executive positions in quality assurance bodies in Australia, Denmark, Hong Kong and the US, she was Executive Director of the Hong Kong Council for Accreditation of Academic and Vocational Qualifications (HKCAAVQ) until January 2018. Ms. Kristoffersen now resides in Melbourne, Australia and has since 2018 worked as an independent consultant in quality assurance and higher education. She is currently a member of the University Quality Assurance International Board (UQAIB) in Dubai and the Quality Evaluation Panel in Macao.  \nABOUT CHEA  \nA national advocate and institutional voice for academic quality through accreditation, the Council for Higher Education Association (CHEA) is an association of degree-granting colleges and universities and recognizes institutional and programmatic accrediting organizations in the United States. The CHEA International Quality Group (CIQG) serves as a U. S.-based international forum for quality assurance and accreditation.  \nCouncilfor Higher Education Accreditation/CHEA International Quality Group Page iv  \nQuality Assurance and Public Accountability  \nPURPOSE  \nThe purpose of this publication is to provide an overview of how quality assurance (QA) bodies are accountable to the public for how they accredit or quality assure* effective institutional performance in the form of outcomes for students, often referred to as student success or student outcomes. The project consists of two parts. Part I is a mapping of practices of QA bodies with respect to performance measures related to student outcomes. On t","cbCaijXqUvVPjR1P","https://ap.wps.com/l/cbCaijXqUvVPjR1P","pdf",1906305,36,"English","# Purpose\n# Introduction\n# Overview of Quality Assurance Bodies Practices\n## Table 1: Performance Measures Covered by QA Bodies\n# Case Studies\n## Case Study A: Accrediting Commission of Career Schools and Colleges\n## Case Study B: Malaysian Qualifications Agency, Malaysia\n## Case Study C: Tertiary Education Quality and Standards Agency, Australia\n## Case Study D: WASC Senior College and University Commission, California USA\n# Concluding Remarks\n# Ideas for Future Consideration\n# Annex A: List of Quality Assurance Bodies\n# References","[{\"question\":\"What is the purpose of this publication?\",\"answer\":\"It provides an overview of how quality assurance bodies are publicly accountable for accrediting or quality assuring effective institutional performance expressed as student outcomes.\"},{\"question\":\"How is the project structured?\",\"answer\":\"It has two parts: Part I maps QA practices related to student-outcome performance measures, and Part II presents case studies of public accountability practices by selected QA bodies.\"},{\"question\":\"Which quality assurance bodies are included in the case studies?\",\"answer\":\"The report includes four QA bodies: ACCSC, the Malaysia Qualifications Agency (MQA), the Tertiary Education Quality and Standards Agency (TEQSA), and the WASC Senior College and University Commission (WSCUC).\"},{\"question\":\"What topics are covered after the case studies?\",\"answer\":\"The publication concludes with general remarks and ideas for future consideration, followed by an annex listing QA bodies and a references section.\"}]","Quality Assurance and Public Accountability - Purpose, Cases and Future Considerations | PDF",1792047502,91]