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ISBE ensures meaningful access for parents and students regardless of whether their primary language is English, specifying which vital dispute resolution documents are translated and in what preferred language. It sets timelines for providing translations, required notice content and languages, and standards for translators and interpreters, including qualifications and acceptable use of reviewed automated translation.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":35,"@type":76,"position":81},"https://docshare.wps.com/document/healthcare/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/qualified-interpretation-and-translation-services-in-mediation-and-due-process-hearings/535278/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/qualified-interpretation-and-translation-services-in-mediation-and-due-process-hearings/535278.png","ImageObject",300,407,{"name":92,"@type":93},"Aria Callaghan","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-11-10","2026-10-10",true,{"@type":102,"interactionType":103,"userInteractionCount":52},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"What does ISBE aim to ensure for parents and students in these proceedings?","Question",{"text":112,"@type":113},"ISBE aims to ensure meaningful access to state-sponsored mediations and special education due process hearings, regardless of whether English is the person’s primary spoken and written language.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"Which vital dispute resolution documents must ISBE translate?",{"text":117,"@type":113},"ISBE provides translations of listed vital documents, including mediation documents (such as the request to mediate, rules, notices, agreements) and due process documents (such as the parent request, hearing officer appointment notice, preliminary orders, rights-related materials, and hearing decision/orders).",{"name":119,"@type":110,"acceptedAnswer":120},"What standards apply to translation and interpretation providers?",{"text":121,"@type":113},"Written translations must be prepared by trained translators, recognized outside vendors, or an automated translation tool whose output is reviewed for accuracy. Interpretation services must be provided by impartial and competent interpreters who are qualified, or by an outside vendor if qualified interpreters are not available.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},535278,1791688822,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":34,"category_name":35,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":52,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":19,"language":139,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":140,"faqs":141,"seo_title":142,"seo_description":67,"update_tm":143,"read_time":52,"preview_page_count":4},962084926284,"https://ap-avatar.wpscdn.com/davatar_29158cc5080c5b710cf443261637dec0","Illinois State Board of Education  \nPolicy & Procedure  \nQualified Interpretation and Translation Services in Mediation and Due Process  \nHearings  \nThis document is intended to provide non-regulatory guidance on the subject matter listed above. For specific questions, please contact the Illinois State Board of Education.  \nIt shall be the policy of the Illinois State Board of Education (ISBE) to ensure meaningful access to State-Sponsored Mediations and Special Education Due Process Hearings for parents and students regardless of whether their primary spoken and written language is English. To this end, ISBE sets forth the following:  \nI. Vital Dispute Resolution Document Translation  \nIn order to facilitate access to such proceedings, ISBE will provide translations of vital documents in the preferred language of the parent (or student 18 years of age or older) . Vital dispute resolution documents include:  \nMediation Documents  \na) Request to Mediate 1  \nb) Rules of Mediation  \nc) Notice of Appointed Mediator  \nd) Notice of Scheduled Mediation (including Notices of Rescheduling)  \ne) Preliminary Mediation Agreements (Agreement to Exclude Mediator from Due Process Proceedings, Agreement to Exclude Mediation Discussions in Due Process Proceedings)  \nf) Mediation Agreement (prior to parties’ signatures)  \nDue Process Proceedings Documents  \na) Parent Request for Due Process Hearing 2  \nb) District Request for Due Process Hearing if applicable  \nc) Notice of Hearing Officer Appointment  \nd) Preliminary Order(s)  \ne) Rights of the Parties Related to Hearings  \nf) Resolution Meeting Form  \ng) Notice of Status Meeting  \nh) Notice of Motion Hearing  \ni) Continuance Notices and Orders  \nj) Status, Motion, Dismissal, and Withdrawal Orders  \nk) Notice of Prehearing Conference  \nl) Prehearing Conference disclosures (provided by the school district no later than one day before the PHC)  \nm) Prehearing Conference Report and Order  \nn) Notice of Hearing Date(s)  \no) Hearing disclosures (provided by the school district no later than 5 days prior to the hearing)  \np) Due Process Hearing Decision and Order (within 30 days of the English version)  \n1 This is available on the ISBE website in the most common languages as determined from state-wide data.  \n2 This is available on the ISBE website in the most common languages as determined from state-wide data.  \nII. Provision of Translation Services  \nTo further facilitate the participation of parents who require competent translation of dispute resolution documents, ISBE shall provide notice describing:  \na) Specific documents that shall be translated (as listed above in Section I. ) .  \nb) The process by which parents may request written translation of documents not listed in Section I. but are relevant to their child’s dispute resolution matter.  \ni. Documents created by ISBE employees will be translated and provided by ISBE as soon as practicable, but no later than 30 days of the request.  \nii. Documents generated by the school district or other entity will be translated and provided to the parent as soon as practicable, but no later than 30 days of the request.  \niii. If the 30th day falls on a weekend or a State or Federal holiday, documents will be provided on the next business day.  \nc) The identity of the person a parent may contact with questions or complaints about translation services.  \nSaid notice will be provided separate and apart from the standard information provided to parents and in conjunction with the ISBE Notice of Hearing Officer Appointment. Notice shall be provided in English, in all Common Languages 3, and in the parent’s preferred language4 if known and practicable.  \nIII. Competent Translators  \nTo ensure that written translations are an accurate representation of special education terminology and concepts, the following individuals will provide written translations of vital documents:  \na) Translators who have undergone sufficient professional training regarding speci","cbCaidmMryLHifjO","https://ap.wps.com/l/cbCaidmMryLHifjO","pdf",215691,"English","# Vital Dispute Resolution Document Translation\n## Provision of Translation Services\n# Competent Translators\n## Provision of Interpretation Services\n# Qualified Interpreters","[{\"question\":\"What does ISBE aim to ensure for parents and students in these proceedings?\",\"answer\":\"ISBE aims to ensure meaningful access to state-sponsored mediations and special education due process hearings, regardless of whether English is the person’s primary spoken and written language.\"},{\"question\":\"Which vital dispute resolution documents must ISBE translate?\",\"answer\":\"ISBE provides translations of listed vital documents, including mediation documents (such as the request to mediate, rules, notices, agreements) and due process documents (such as the parent request, hearing officer appointment notice, preliminary orders, rights-related materials, and hearing decision/orders).\"},{\"question\":\"What standards apply to translation and interpretation providers?\",\"answer\":\"Written translations must be prepared by trained translators, recognized outside vendors, or an automated translation tool whose output is reviewed for accuracy. Interpretation services must be provided by impartial and competent interpreters who are qualified, or by an outside vendor if qualified interpreters are not available.\"}]","Qualified Interpretation and Translation Services in Mediation and Due Process Hearings | PDF",1791600097]