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............................................................................................................................. 7  \nWelcome to the Public Service Health Care Plan ...............................................................................7  \nThe Public Service Health Care Plan (PSHCP) ...........................................................................................8  \nGovernance of the PSHCP ..........................................................................................................................8  \nMembership ............................................................................................................................. 9  \nJoining the PSHCP ............................................................................................................................9  \nEligibility.....................................................................................................................................................9  \nPositive enrolment ..................................................................................................................................11  \nPSHCP benefit card .................................................................................................................................13  \nProtecting your private information ........................................................................................................13  \nKeep your positive enrolment information up to date............................................................................14  \nRegistering for online and digital tools....................................................................................................14  \nMy Canada Life at Work mobile app ........................................................................................................16  \nMSH PSHCP Member Portal ....................................................................................................................16  \nContributions ......................................................................................................................... 17  \nChanges to coverage .......................................................................................................................18  \nFrom Supplementary to Comprehensive (and vice versa) ......................................................................18  \nFrom Single to Family (and vice versa) ....................................................................................................19  \nHospital Level I, II or III ............................................................................................................................19  \nRetirement................................................................................................................................................20  \nSurvivor ...................................................................................................................................................21  \nVeterans Affairs Canada (VAC) Client Group ...........................................................................................21  \nLeave without pay ....................................................................................................................................23  \nLeaving the PSHCP .........................................................................................................................25  \nVoluntary cessation of coverage ..............................................................................................................25  \nInvoluntary cessation of coverage ...........................................................................................................25  \nBefore incurring an expense...........................................................................................................","cbCaipQzKVajsJnd","https://ap.wps.com/l/cbCaipQzKVajsJnd","pdf",626259,84,"English","# Introduction\n## Welcome to the Public Service Health Care Plan\n## The Public Service Health Care Plan (PSHCP)\n## Governance of the PSHCP\n# Membership\n## Joining the PSHCP\n## Eligibility\n## Positive enrolment\n## PSHCP benefit card\n## Protecting your private information\n## Registering for online and digital tools\n# Contributions\n## Changes to coverage\n## From Supplementary to Comprehensive (and vice versa)\n## From Single to Family (and vice versa)\n## Hospital Level I, II or III\n## Retirement\n## Survivor\n# Leaving the PSHCP\n## Voluntary cessation of coverage\n## Involuntary cessation of coverage\n# Before incurring an expense\n## Claims to a provincial or territorial plan\n## Reasonable and Customary Charges\n## Co-payment\n## Maximum eligible expenses\n## Estimate of reimbursement\n# Benefits\n## Supplementary and Comprehensive Coverage\n## General exclusions and limitations\n## Extended Health Provision\n## Drug Benefit\n## Prior Authorization Program","[{\"question\":\"How do I join and qualify for the PSHCP?\",\"answer\":\"The booklet explains joining steps and eligibility rules for PSHCP membership, including positive enrolment and what is required to be enrolled.\"},{\"question\":\"What online tools are available for PSHCP members?\",\"answer\":\"It describes registering for online and digital tools, including the My Canada Life at Work mobile app and the MSH PSHCP Member Portal.\"},{\"question\":\"What are key costs and reimbursement rules before I incur an expense?\",\"answer\":\"It outlines guidance for claims to provincial or territorial plans, reasonable and customary charges, co-payment, maximum eligible expenses, and how to estimate reimbursement.\"}]","Public Service Health Care Plan - Member booklet | PDF",1791248873,212]