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Temporary disqualification periods span 6 months to 10 years, depending on the specific cause, including inability to work legally, poor decision-making, unfavorable evaluations, medical or hearing results, unstable work history, deception, and recent marijuana use or certain convictions. Permanent disqualifiers include illegal employment, felony-related conduct or convictions, family violence convictions, Class A misdemeanor offenses, and illegal use of felony-grade substances, alongside a CritiCall scoring matrix listing minimum module scores.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":20,"@type":76,"position":81},"https://docshare.wps.com/document/exam/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/public-safety-communications-psc-disqualifier-list-temporary-and-permanent-disqualifiers/506186/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/public-safety-communications-psc-disqualifier-list-temporary-and-permanent-disqualifiers/506186.png","ImageObject",300,407,{"name":92,"@type":93},"adawds","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-11-09","2026-10-05",true,{"@type":102,"interactionType":103,"userInteractionCount":44},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"What roles does this disqualifier list apply to?","Question",{"text":112,"@type":113},"It applies to applicants for the position of 9-1-1 Call Taker | Police-Fire-EMS Dispatcher.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"What can lead to temporary disqualification and how long can it last?",{"text":117,"@type":113},"Temporary disqualification results from listed circumstances such as failing CritiCall testing, deception during selection, unfavorable evaluations, and certain convictions or substance use; the period ranges from 6 months to 10 years based on the cause.",{"name":119,"@type":110,"acceptedAnswer":120},"What disqualifies an applicant permanently under this list?",{"text":121,"@type":113},"Permanent disqualification includes illegal employment, felony convictions or equivalent conduct, family violence offenses, Class A misdemeanor offenses (with case-by-case consideration for admissions), crimes involving moral turpitude, and illegal use of felony-grade substances as defined in Texas law.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},506186,1791506325,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":19,"category_name":20,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":44,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":8,"language":139,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":140,"faqs":141,"seo_title":142,"seo_description":67,"update_tm":143,"read_time":81,"preview_page_count":4},3985747872983,"https://ap-avatar.wpscdn.com/davatar_994ba38a5ba835b3df7d355c54d3ed8d","PUBLIC SAFETY COMMUNICATIONS (PSC) Disqualifier List  \nTemporary Disqualifiers The following situations shall result in the temporary disqualification of an applicant for the position of 9-1-1 Call Taker | Police-Fire-EMS Dispatcher. Temporary disqualification periods range from 6-months to 10-years, depending on the actual cause for disqualification.  \n􀁸 Inability to legally work in the United States or not a US Citizen  \n􀁸 Unsuccessful CritiCall test results  \n􀁸 Failure to respond to requests to set up appointments or requests for information  \n􀁸 Unfavorable or no-show for pre-employment testing / interview  \n􀁸 Practicing deception during any portion of the selection process  \n􀁸 Exercising poor decision making skills is the past five (5) years  \n􀁸 Unfavorable psychological evaluation  \n􀁸 Unfavorable hearing or medical-physical test results  \n􀁸 Unstable or unfavorable work history  \n􀁸 Deceptive polygraph results with admissions by the applicant  \n􀁸 Any use of Marijuana in the past two (2) years  \n􀁸 Conviction of a Class B Misdemeanor in the past ten (10) years  \n􀁸 Unfavorable driving history  \n􀁸 Under any current criminal indictment  \n􀁸 Conviction of non-traffic related Class C Misdemeanors shall be reviewed on a case-by-case basis  \n􀁸 Conduct that constitutes the abuse of legally obtained prescription medication or illegal use of another person’s prescription medications shall be reviewed on a case-by-case basis  \n􀁸 Use of any other controlled substances that do not constitute a felony according to the Texas Health and Safety Code within the past ten (10) years  \n􀁸 Hiring Manager decision (made during the final stage of the hiring process)  \nTemporary Disqualifiers The following situations shall result in the permanent disqualification of an applicant for the position of 9-1-1 Call Taker | Police-Fire-EMS Dispatcher.  \n􀁸 Employment in an illegal occupation  \n􀁸 Conviction, deferred adjudication, or admission of conduct that constitutes a Felony offense  \n􀁸 Conviction for any Family Violence offense. Admissions of conduct that constitutes Family Violence will be considered on a case-by-case basis  \n􀁸 Conviction or deferred adjudication for a Class A Misdemeanor offense. Admissions of conduct that constitutes a Class A Misdemeanor will be considered on a case-by-case basis  \n􀁸 Convictions for crimes involving moral turpitude will be considered on a case-by-case basis  \n􀁸 Illegal use of felony grade substances as defined in the Texas Penal Code  \nCritiCall Scoring Matrix  \nThe following matrix contains the minimum scores needed for each testing module to successfully complete CritiCall testing.  \n\n| Module | Min. Score |  | Module | Min. Score |\n| --- | --- | --- | --- | --- |\n| Keyboarding | 35WPM* |  | Memory Recall | 60% |\n| Data Entry | 3238 KPH |  | Map Reading | 61% |\n| Data Entry (audio) | 1772 KPH |  | Sentence Clarity | 58% |\n| Call Summarization | 61% |  | Reading Comprehension | 59% |\n\n*Based on the average calculate during a 5-minute typing test","cbCaia3NLKXKqYSQ","https://ap.wps.com/l/cbCaia3NLKXKqYSQ","pdf",300185,"English","# Temporary Disqualifiers\n## Permanent Disqualifiers\n# CritiCall Scoring Matrix","[{\"question\":\"What roles does this disqualifier list apply to?\",\"answer\":\"It applies to applicants for the position of 9-1-1 Call Taker | Police-Fire-EMS Dispatcher.\"},{\"question\":\"What can lead to temporary disqualification and how long can it last?\",\"answer\":\"Temporary disqualification results from listed circumstances such as failing CritiCall testing, deception during selection, unfavorable evaluations, and certain convictions or substance use; the period ranges from 6 months to 10 years based on the cause.\"},{\"question\":\"What disqualifies an applicant permanently under this list?\",\"answer\":\"Permanent disqualification includes illegal employment, felony convictions or equivalent conduct, family violence offenses, Class A misdemeanor offenses (with case-by-case consideration for admissions), crimes involving moral turpitude, and illegal use of felony-grade substances as defined in Texas law.\"}]","Public Safety Communications (PSC) Disqualifier List - Temporary and Permanent Disqualifiers | PDF",1791160711]