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It explains that usual enquiries about results services are not available for these candidates and that centres must follow this supplement. The document details how candidates’ syllabus grades may stay the same, rise or fall, and when exceptional withdrawal may occur. It outlines three post-results check services, their eligibility, submission rules, and supporting Centre Review and signed declarations, plus the appeals pathway.",{"@graph":69,"@context":121},[70,84,104],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":20,"@type":76,"position":81},"https://docshare.wps.com/document/exam/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/post-results-checks-and-appeals-guidance-for-november-2021-school-assessed-grades/645279/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":98,"encodingFormat":97,"isAccessibleForFree":99,"interactionStatistic":100},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/post-results-checks-and-appeals-guidance-for-november-2021-school-assessed-grades/645279.png","ImageObject",300,407,{"name":92,"@type":93},"mieayamfan","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-10-23",true,{"@type":101,"interactionType":102,"userInteractionCount":4},"InteractionCounter",{"@type":103},"ViewAction",{"@type":105,"mainEntity":106},"FAQPage",[107,113,117],{"name":108,"@type":109,"acceptedAnswer":110},"Why are Cambridge’s usual enquiries about results services not available for the November 2021 series?","Question",{"text":111,"@type":112},"Because of changes made in response to the Covid-19 outbreak, the guidance in the current Cambridge Handbook is not applicable for November 2021 candidates awarded school-assessed grades. 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It explains the post-results checks and appeals that are available to candidates who have followed the school-assessed grade route to a grade. It is a supplement to the ‘Appeals: Regulations and guidance’ section of the Cambridge Handbook. This guidance is for centres that have followed the school-assessed grade route to a grade in Cambridge IGCSE™, Cambridge O Level and Cambridge International AS & A Level qualifications.  \nImportant information  \nDue to the changes we have made because of the Covid-19 outbreak, the guidance in our current Cambridge Handbook about our usual enquiries about results services and appeals procedure is not applicable for the November 2021 series for candidates who have been awarded school-assessed grades. You should follow the guidance in this supplement instead.  \nEnquiries about results  \nThe Cambridge Handbook (section 6 . 3) outlines our usual enquiries about results services. These services are not available for the November 2021 exam series for candidates who have been awarded school-assessed grades.  \nAll our usual enquiries about results services involve a check of or reference to the marking or moderation of candidates’work. For the November 2021 series, we have not undertaken any marking of candidates’ work for candidates who have been awarded school-assessed grades. Instead, we have sampled at least one syllabus at your centre to check the accuracy of the grades.  \nImportant information  \nBefore you submit a post-results check or appeal you must tell candidates that their syllabus grade will either stay the same, go up, or go down. In exceptional circumstances, grades may be withdrawn. By submitting a post-results check or appeal request to us, you are confirming you have told each of your candidates this.  \nPost-results checks  \nPost-results checks provide an opportunity for you to amend a candidate’s grade or to request a review of the grade awarded.  \nPost-results checks will only be accepted if they are submitted by a centre. We will not accept requests for post-results checks directly from candidates, parents or legal guardians. However, a centre must be prepared to submit a request on behalf of a candidate, parent or legal guardian even if the centre does not have concerns about the grade awarded. There are three services available:  \n\n| Service | Description |\n| --- | --- |\n| Service 1: Change of grade following identification of an error | This service is available for individual candidate requests only.\u003Cbr>The centre submits a revised grade for a candidate to us. We issue the revised grade. |\n| Service 2: Individual candidate review | This service is available for individual candidate requests only. An independent review by an Assessment Specialist of the candidate’s portfolio of evidence. The Assessment Specialist makes a judgement about whether the grade awarded by the centre was reasonable. If the Assessment Specialist concludes that the grade awarded by the centre was not reasonable, we issue a revised grade based on the Assessment Specialist’s judgement. |\n\n\n| Service | Description |\n| --- | --- |\n| Service 3: Review of Quality Assurance decision | This service is available for whole cohort requests only.\u003Cbr>A review of our judgement during the Quality Assurance process, conducted by our Assessment Specialist. If the reviewing Assessment Specialist concludes that our original judgement was not reasonable, we may issue revised grades based on the reviewer’s judgement. |\n\nImportant information  \nYou must complete a Centre Review first before you apply for a Post-results check Service 1, Post-results check Service 2 or Special Enquiry appeal. We therefore recommend that you plan time to complete any Centre Reviews as soon as possible after the publication of results, so that you can meet our deadlines for post-re","cbCaidJO7u96FSe6","https://ap.wps.com/l/cbCaidJO7u96FSe6","pdf",202915,"English","# Important information\n# Enquiries about results\n# Post-results checks\n## Service 1: Change of grade following identification of an error\n## Service 2: Individual candidate review\n## Service 3: Review of Quality Assurance decision\n# Centre Review requirement","[{\"question\":\"Why are Cambridge’s usual enquiries about results services not available for the November 2021 series?\",\"answer\":\"Because of changes made in response to the Covid-19 outbreak, the guidance in the current Cambridge Handbook is not applicable for November 2021 candidates awarded school-assessed grades. This supplement must be followed instead.\"},{\"question\":\"What must centres tell candidates before submitting a post-results check or appeal request?\",\"answer\":\"Centres must tell candidates that their syllabus grade will either stay the same, go up, or go down. In exceptional circumstances, grades may be withdrawn, and centres confirm they have told each candidate when submitting.\"},{\"question\":\"What are the three post-results check services and who can request them?\",\"answer\":\"Service 1 and Service 2 are available for individual candidate requests, while Service 3 is available for whole cohort requests. Each service has different grounds and review processes, including centre-submitted revised grades or independent review by an Assessment Specialist.\"}]","post-results checks and appeals guidance for November 2021 school-assessed grades | PDF",18]